TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A great and easy experience! It was easy and didn't take more than 30 minutes. TurboTax is great even though they are under scrutiny for scamming.
Date published: 2022-03-31
Rated 5 out of 5 by from Is great been using the free version and it has been super handy and indeed turbofast!
Date published: 2022-03-31
Rated 5 out of 5 by from Good First time using this service and overall I liked it
Date published: 2022-03-31
Rated 5 out of 5 by from turbo tax is great super fearless process, NO FEAR KIND OF SERVICE CONFIDENT THEY HAVE YOUR BACK
Date published: 2022-03-31
Rated 2 out of 5 by from Decent but did not import ETRADE Would have higher rating, but was not able to import ETRADE documents. This was the only reason I used turbotax this year, so I will most likely not use it again for next year. Also there was an unexpected 25 dollar fee for filing my state tax.
Date published: 2022-03-31
Rated 5 out of 5 by from Simple, simply simple Easy to use/follow. All explained well. Highly recommended
Date published: 2022-03-31
Rated 5 out of 5 by from AWSOME AWSOMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE IS TURBO
Date published: 2022-03-31
Rated 2 out of 5 by from Easy enough to use but beware of fees The site is honestly easy enough to use, and if you have complicated enough taxes that Deluxe is the right path for you, then that's fine, but mine are extremely straightforward. Just one form of income, no dependents, no partner, no complex expenses. I went into this expecting a nice, easy, and most importantly FREE filing experience as I've always done since I started paying taxes almost a decade ago. Last year, I filed completely for free with Turbo Tax and it was great! Unfortunately this year, that was no longer the case. Despite nothing having changed in my tax situation, one single, necessary form was enough to require me paying the Deluxe fee, as well as the state fee on top of that (which they were NOT clear enough about at the start). Honestly, I'll be looking at other companies next year. Highly disappointing.
Date published: 2022-03-31
Rated 1 out of 5 by from Not worth the time or money For the amount that you have to pay for this service you would think it would be better. It is not. The result I was given is the same result I could have got in less time and a WHOLE LOT less money. Couple this with the rep being late or missing meetings it was just not worth it at all. Also along with all this the rep told me that I could file my taxes this weekend with no problem then sent me a message in the middle of the night that instead I had to file right away or everything would be sent back to square one. What kind of service is that????? After close to a decade using Turbotax I will never again.
Date published: 2022-03-31
Rated 1 out of 5 by from Turbo tax is getting worse and worse Turbo tax is getting more invasive with personal information. They use sneaky tactics to try to sell more expensive products. They don't take no for an answer and keep asking the same questions repeatedly. I will switch to another company's product if they don't stop this kind of behavior.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3028
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A great and easy experience! It was easy and didn't take more than 30 minutes. TurboTax is great even though they are under scrutiny for scamming.
Date published: 2022-03-31
Rated 5 out of 5 by from Is great been using the free version and it has been super handy and indeed turbofast!
Date published: 2022-03-31
Rated 5 out of 5 by from Good First time using this service and overall I liked it
Date published: 2022-03-31
Rated 5 out of 5 by from turbo tax is great super fearless process, NO FEAR KIND OF SERVICE CONFIDENT THEY HAVE YOUR BACK
Date published: 2022-03-31
Rated 2 out of 5 by from Decent but did not import ETRADE Would have higher rating, but was not able to import ETRADE documents. This was the only reason I used turbotax this year, so I will most likely not use it again for next year. Also there was an unexpected 25 dollar fee for filing my state tax.
Date published: 2022-03-31
Rated 5 out of 5 by from Simple, simply simple Easy to use/follow. All explained well. Highly recommended
Date published: 2022-03-31
Rated 5 out of 5 by from AWSOME AWSOMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE IS TURBO
Date published: 2022-03-31
Rated 2 out of 5 by from Easy enough to use but beware of fees The site is honestly easy enough to use, and if you have complicated enough taxes that Deluxe is the right path for you, then that's fine, but mine are extremely straightforward. Just one form of income, no dependents, no partner, no complex expenses. I went into this expecting a nice, easy, and most importantly FREE filing experience as I've always done since I started paying taxes almost a decade ago. Last year, I filed completely for free with Turbo Tax and it was great! Unfortunately this year, that was no longer the case. Despite nothing having changed in my tax situation, one single, necessary form was enough to require me paying the Deluxe fee, as well as the state fee on top of that (which they were NOT clear enough about at the start). Honestly, I'll be looking at other companies next year. Highly disappointing.
Date published: 2022-03-31
Rated 1 out of 5 by from Not worth the time or money For the amount that you have to pay for this service you would think it would be better. It is not. The result I was given is the same result I could have got in less time and a WHOLE LOT less money. Couple this with the rep being late or missing meetings it was just not worth it at all. Also along with all this the rep told me that I could file my taxes this weekend with no problem then sent me a message in the middle of the night that instead I had to file right away or everything would be sent back to square one. What kind of service is that????? After close to a decade using Turbotax I will never again.
Date published: 2022-03-31
Rated 1 out of 5 by from Turbo tax is getting worse and worse Turbo tax is getting more invasive with personal information. They use sneaky tactics to try to sell more expensive products. They don't take no for an answer and keep asking the same questions repeatedly. I will switch to another company's product if they don't stop this kind of behavior.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3028