TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very good. Appreciate the ease and overall cost point. Thank you much.
Date published: 2021-04-17
Rated 5 out of 5 by from awesome service amazing service will definitely be using again next year
Date published: 2021-04-17
Rated 4 out of 5 by from Great Online Service! Good overall. Better for those comfortable doing online taxes, but I expect those not will use the help function more.
Date published: 2021-04-17
Rated 2 out of 5 by from Hidden Fees Very user friendly. However, the hidden costs for filling are infuriating. There should be an option to remove the state filing cost.
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy for the next year Dope to have all the information pre-loaded if you filed with them last year.
Date published: 2021-04-17
Rated 4 out of 5 by from easy and helpful I always get the best refunds with turbo tax ... never paying someone again
Date published: 2021-04-17
Rated 3 out of 5 by from TurboTax Filing went from Free to $200 I didn't want to use Deluxe, but it seemed as though I was forced to use it, because I had paid student loan interest. There was no option to say "skip the credits or whatever for student loan interest, and go with free turbotax". I didn't appreciate that I was forced into paying more money. I paid so little in student loan interest that the credits/returns/whatever that I would receive for them is less than the upgrade to Deluxe. Infuriating, actually. At the beginning, the messaging was that it would be free to file everything, now I'm paying $200 to file all my returns. Makes my blood boil.
Date published: 2021-04-17
Rated 3 out of 5 by from Too many ads asking to buy additional services I get that they want to upsale, however, once you decline, it needs to stop. Made the process much more painful
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax has always been good for me. Turbo Tax has always been easy to use, The first tme ou might get a funny feeling that this is too easy, then you find out they know what information is needed. Just Great!
Date published: 2021-04-17
Rated 5 out of 5 by from excellent excellent easy to do i didnt get help but very easy
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3024
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good. Appreciate the ease and overall cost point. Thank you much.
Date published: 2021-04-17
Rated 5 out of 5 by from awesome service amazing service will definitely be using again next year
Date published: 2021-04-17
Rated 4 out of 5 by from Great Online Service! Good overall. Better for those comfortable doing online taxes, but I expect those not will use the help function more.
Date published: 2021-04-17
Rated 2 out of 5 by from Hidden Fees Very user friendly. However, the hidden costs for filling are infuriating. There should be an option to remove the state filing cost.
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy for the next year Dope to have all the information pre-loaded if you filed with them last year.
Date published: 2021-04-17
Rated 4 out of 5 by from easy and helpful I always get the best refunds with turbo tax ... never paying someone again
Date published: 2021-04-17
Rated 3 out of 5 by from TurboTax Filing went from Free to $200 I didn't want to use Deluxe, but it seemed as though I was forced to use it, because I had paid student loan interest. There was no option to say "skip the credits or whatever for student loan interest, and go with free turbotax". I didn't appreciate that I was forced into paying more money. I paid so little in student loan interest that the credits/returns/whatever that I would receive for them is less than the upgrade to Deluxe. Infuriating, actually. At the beginning, the messaging was that it would be free to file everything, now I'm paying $200 to file all my returns. Makes my blood boil.
Date published: 2021-04-17
Rated 3 out of 5 by from Too many ads asking to buy additional services I get that they want to upsale, however, once you decline, it needs to stop. Made the process much more painful
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax has always been good for me. Turbo Tax has always been easy to use, The first tme ou might get a funny feeling that this is too easy, then you find out they know what information is needed. Just Great!
Date published: 2021-04-17
Rated 5 out of 5 by from excellent excellent easy to do i didnt get help but very easy
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3024