TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Great service Fast easy to understand, I like how you can go step by step or back if you don’t understand something.
Date published: 2023-06-30
Rated 3 out of 5 by from TurboTax has too many fees The application is very helpful, but I feel it is too expensive. I remember it being much cheaper once. Don't think I will be using this application again in the future.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbotax is wonderful The content has gotten even easier to maneuver and understand than a few years ago.
Date published: 2023-06-30
Rated 5 out of 5 by from filing super easy my first time trying , will continue to use
Date published: 2023-06-30
Rated 1 out of 5 by from Constant upsells and surprise fees Very frustrating navigating the constant attempts at upsells, only to be met with a "deluxe" upsell at the end of my taxes with no options for downgrading. Then surprised with an extra fee to pay my already unwanted balance with my tax refund. Don't surprise people with fees like this, it should have been clearly explained before selecting the option. Things like this make me want to use a different service that doesn't nickel and dime its own customers.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo Tax is Great! I was able to complete my taxes in no time and will use Turbo tax again.
Date published: 2023-06-30
Rated 5 out of 5 by from I need and LOVE Turbo Tax I have been utilizing Turbo Tax for years. It's user friendly, provide clarity, and utilizes your saved information for future uses. I enjoy having the additional support when needed, as well as "emotional" check-in (emojis) while completing your return. I will continue to recommend Intuit to family and friends.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo Tax =Its a rich program and walks you through very nicely. However, all of the upselling and giving away of my personal information is daunting and exhausting.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo tax is Awesome Searching for help is the best this for anyone that is confused. I am please with everthing.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo Tax easy and simple Very easy to follow all the steps and best of all is for free!
Date published: 2023-06-29
All TurboTax® Offerings Reviews - Page 303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great service Fast easy to understand, I like how you can go step by step or back if you don’t understand something.
Date published: 2023-06-30
Rated 3 out of 5 by from TurboTax has too many fees The application is very helpful, but I feel it is too expensive. I remember it being much cheaper once. Don't think I will be using this application again in the future.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbotax is wonderful The content has gotten even easier to maneuver and understand than a few years ago.
Date published: 2023-06-30
Rated 5 out of 5 by from filing super easy my first time trying , will continue to use
Date published: 2023-06-30
Rated 1 out of 5 by from Constant upsells and surprise fees Very frustrating navigating the constant attempts at upsells, only to be met with a "deluxe" upsell at the end of my taxes with no options for downgrading. Then surprised with an extra fee to pay my already unwanted balance with my tax refund. Don't surprise people with fees like this, it should have been clearly explained before selecting the option. Things like this make me want to use a different service that doesn't nickel and dime its own customers.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo Tax is Great! I was able to complete my taxes in no time and will use Turbo tax again.
Date published: 2023-06-30
Rated 5 out of 5 by from I need and LOVE Turbo Tax I have been utilizing Turbo Tax for years. It's user friendly, provide clarity, and utilizes your saved information for future uses. I enjoy having the additional support when needed, as well as "emotional" check-in (emojis) while completing your return. I will continue to recommend Intuit to family and friends.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo Tax =Its a rich program and walks you through very nicely. However, all of the upselling and giving away of my personal information is daunting and exhausting.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo tax is Awesome Searching for help is the best this for anyone that is confused. I am please with everthing.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbo Tax easy and simple Very easy to follow all the steps and best of all is for free!
Date published: 2023-06-29
All TurboTax® Offerings Reviews - Page 303