TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy and fast Love how the system saves info from last year and now has new features to pull information directly from banking institutions. Super user friendly and fast!
Date published: 2021-05-19
Rated 4 out of 5 by from TurboTax is user friently I have used TurboTax for several years and have no complaints so far. I always get accurate results
Date published: 2021-05-19
Rated 5 out of 5 by from easy to use and efficient quick and easy, wish there were more discounts available
Date published: 2021-05-19
Rated 1 out of 5 by from Failure to file electronically - 2nd year in a row For the second year in a row, I was unable able to file me returns electronically. This year, my return was rejected twice almost immediately. The program provides virtually no guidance as to the cause of the error and the only solution offered is to mail the returns in. IF I had wanted to mail my return and wait 4-6 weeks for processing (Joke!), then I wouldn't have wasted $60 on Turbo Tax and I would have completed my returns by hand. Next year I will be identifying an alternative to Turbo Tax.
Date published: 2021-05-19
Rated 5 out of 5 by from always easy love how fast it is to file my taxes they make it so simple almost anyone can do it.
Date published: 2021-05-19
Rated 3 out of 5 by from OK experience, but some room to improve Wish there were better and more answers to questions from actual tax experts within the turbotax community from tax experts, specific to Net Operating Loss carry forward and what to do with previously amortized expenses; I had the hardest time finding information on this and how to show it on the forms and the system doesn't explain this very well. Also wish the system would have users check for system updates before they get started, rather than at the end, because unknown to me some of the NOL questions sort of resolved themselves with the update, but it was still only resolved due to much research on my end and I still don't know if it was completed properly. Also would like better explaining, walking through or auto-populating of information into the CA forms. This section requires the user to enter in all their information manually in hopes we are entering information correctly, where auto-populating information that comes from the IRS 1040 form would be HIGHLY beneficial. But all in all this software was WAY better than H&R Block and I was able to get through everything and complete my taxes, so at the end of the day I was successful.
Date published: 2021-05-19
Rated 3 out of 5 by from FAST AND EASY Pretty easy to navigate through. Helpful tips when needed.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is a great!!! Turbo Tax is an outstanding software. Keeps me up to date, year after year. Best program out there! Always very accurate and insightful. Great buy on Amazon!
Date published: 2021-05-19
Rated 3 out of 5 by from Awesome poor seniors great user simple friendly experience but costly for seniors
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax Business I've used the software for years and it makes preparation and filing so easy.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and fast Love how the system saves info from last year and now has new features to pull information directly from banking institutions. Super user friendly and fast!
Date published: 2021-05-19
Rated 4 out of 5 by from TurboTax is user friently I have used TurboTax for several years and have no complaints so far. I always get accurate results
Date published: 2021-05-19
Rated 5 out of 5 by from easy to use and efficient quick and easy, wish there were more discounts available
Date published: 2021-05-19
Rated 1 out of 5 by from Failure to file electronically - 2nd year in a row For the second year in a row, I was unable able to file me returns electronically. This year, my return was rejected twice almost immediately. The program provides virtually no guidance as to the cause of the error and the only solution offered is to mail the returns in. IF I had wanted to mail my return and wait 4-6 weeks for processing (Joke!), then I wouldn't have wasted $60 on Turbo Tax and I would have completed my returns by hand. Next year I will be identifying an alternative to Turbo Tax.
Date published: 2021-05-19
Rated 5 out of 5 by from always easy love how fast it is to file my taxes they make it so simple almost anyone can do it.
Date published: 2021-05-19
Rated 3 out of 5 by from OK experience, but some room to improve Wish there were better and more answers to questions from actual tax experts within the turbotax community from tax experts, specific to Net Operating Loss carry forward and what to do with previously amortized expenses; I had the hardest time finding information on this and how to show it on the forms and the system doesn't explain this very well. Also wish the system would have users check for system updates before they get started, rather than at the end, because unknown to me some of the NOL questions sort of resolved themselves with the update, but it was still only resolved due to much research on my end and I still don't know if it was completed properly. Also would like better explaining, walking through or auto-populating of information into the CA forms. This section requires the user to enter in all their information manually in hopes we are entering information correctly, where auto-populating information that comes from the IRS 1040 form would be HIGHLY beneficial. But all in all this software was WAY better than H&R Block and I was able to get through everything and complete my taxes, so at the end of the day I was successful.
Date published: 2021-05-19
Rated 3 out of 5 by from FAST AND EASY Pretty easy to navigate through. Helpful tips when needed.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is a great!!! Turbo Tax is an outstanding software. Keeps me up to date, year after year. Best program out there! Always very accurate and insightful. Great buy on Amazon!
Date published: 2021-05-19
Rated 3 out of 5 by from Awesome poor seniors great user simple friendly experience but costly for seniors
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax Business I've used the software for years and it makes preparation and filing so easy.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 303