TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Service was Great! Experts were able to answer all my questions in a timely manner and put my mind at ease.
Date published: 2022-03-31
Rated 5 out of 5 by from Great All went well! Thanks for helping me do my taxes!!!
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Filing was a lot easier in 2021 Takes away a lot of the stress of filing. So easy to file.
Date published: 2022-03-31
Rated 4 out of 5 by from Excellent product but problems I was unable to electronically file joint return as there is an issue with last year's AGI on how it is reported for a joint return this year. AGI amount for last year is correct but wants to put the total amount in both myself and wife's name. Tried to put last year's AGI in mine and zero for my wife but was still rejected. Talked with support and documented the bug but no fix yet. So, we will have to file by mail instead.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Preparation Turbo Tax is easy to use. Easy to get customer support.
Date published: 2022-03-31
Rated 5 out of 5 by from Such a time saver! I just love being led through every question and possible deductions for my return. Simple and straight forward.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I got done with my taxes so fast and easy. I highly recommend using this service.,
Date published: 2022-03-31
Rated 1 out of 5 by from Terrible Experience Was put in a situation because of Turbo Tax that required me to refile and caused issues where I needed to upgrade to premier and speak with a tax profesional. I was given a code that would offset the cost of premier and was immediately put on a line with a tax professional. I was not told that the tax professional would be an additional charge until I was ready to check out. I spoke with several customer service representatives who said there is nothing the could do because I used the live tax expert. I was upsold something that I was told would help with my problem but not told the full amount. I did not recieve a case number and the person who helped me did not take any notes on our conversation. TurboTax put me in a situation where I had to redo my taxes and then pay an additional cost to fix them. This is the last time I will be using this tax filing software or any software from intuit.
Date published: 2022-03-31
Rated 5 out of 5 by from easy it was great and easy to do and FREE I will use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Satisfied 10+ years! I've been using TurboTax for over 10 years to quickly and easily file my taxes. I have always loved how they ask the right questions to direct you to any deductions that you may qualify for. I would have missed so many just because I did not know about them if it wasn't for the easy way TurboTax just guides you through it.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3020
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Service was Great! Experts were able to answer all my questions in a timely manner and put my mind at ease.
Date published: 2022-03-31
Rated 5 out of 5 by from Great All went well! Thanks for helping me do my taxes!!!
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Filing was a lot easier in 2021 Takes away a lot of the stress of filing. So easy to file.
Date published: 2022-03-31
Rated 4 out of 5 by from Excellent product but problems I was unable to electronically file joint return as there is an issue with last year's AGI on how it is reported for a joint return this year. AGI amount for last year is correct but wants to put the total amount in both myself and wife's name. Tried to put last year's AGI in mine and zero for my wife but was still rejected. Talked with support and documented the bug but no fix yet. So, we will have to file by mail instead.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Preparation Turbo Tax is easy to use. Easy to get customer support.
Date published: 2022-03-31
Rated 5 out of 5 by from Such a time saver! I just love being led through every question and possible deductions for my return. Simple and straight forward.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I got done with my taxes so fast and easy. I highly recommend using this service.,
Date published: 2022-03-31
Rated 1 out of 5 by from Terrible Experience Was put in a situation because of Turbo Tax that required me to refile and caused issues where I needed to upgrade to premier and speak with a tax profesional. I was given a code that would offset the cost of premier and was immediately put on a line with a tax professional. I was not told that the tax professional would be an additional charge until I was ready to check out. I spoke with several customer service representatives who said there is nothing the could do because I used the live tax expert. I was upsold something that I was told would help with my problem but not told the full amount. I did not recieve a case number and the person who helped me did not take any notes on our conversation. TurboTax put me in a situation where I had to redo my taxes and then pay an additional cost to fix them. This is the last time I will be using this tax filing software or any software from intuit.
Date published: 2022-03-31
Rated 5 out of 5 by from easy it was great and easy to do and FREE I will use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Satisfied 10+ years! I've been using TurboTax for over 10 years to quickly and easily file my taxes. I have always loved how they ask the right questions to direct you to any deductions that you may qualify for. I would have missed so many just because I did not know about them if it wasn't for the easy way TurboTax just guides you through it.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3020