TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax Amazing service would recommend her to anyone was fast and easy
Date published: 2022-04-06
Rated 5 out of 5 by from Live Chat is awesome to help me I have done Turbo online for many years. It saves time not involving with traveling to the office. Great service and great live chat
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax, as always, is the best! I have used Turbo Tax a lot in the past, but last year I was doing a self-employed tax return for the first time and was pretty overwhelmed at the prospect, so I went to a tax company and had them do it for me. They charged me $300+ and did it quickly, but I got no refund and owed over $1000 to the IRS. I had to set up a tax payment account and have been paying interest on it ever since. This year I decided to give it a go, and go back to Turbo Tax. I'm so glad I did. The whole experience was easy and went as fast as I could gather up the documentation. They found me several tax breaks that I knew nothing about before. Every page had links to explanations of what was being looked at so I understood what was needed and the whys and wherefores of everything. I ended up with a nice refund this year, and couldn't be happier with Turbo Tax.
Date published: 2022-04-06
Rated 5 out of 5 by from I love TurboTax!!! I've been using TurboTax for probably 20 years now and they're great. So easy to follow, and I always get a great refund. Last year someone else filed taxes using my Social Security number, and TurboTax was so helpful in that scary situation. Then I had to do some extra steps this year because of the identity theft last year, and the Customer Service rep talked me right through it. I'll always use TurboTax.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax es muy practico y muy factible para uno realizar sus taxes ademas de contar con todo el acesoramiento necesario.
Date published: 2022-04-06
Rated 4 out of 5 by from great I just want to be done with taxes, but the program will not let me go until I fill this out
Date published: 2022-04-06
Rated 5 out of 5 by from Quick and Painless With a complicated tax year Turbo Tax Live was able to care of everything quickly and painlessly
Date published: 2022-04-06
Rated 5 out of 5 by from INITIAL ENTRY As a retired IRS employee, it would be helpful if you asked whose name should appear first on the MFJ return. When I answered with my name, Madeline, it automatically listed me as primary, when for the last 44 years, I was secondary. That causes issues at the service when asking for help.
Date published: 2022-04-06
Rated 5 out of 5 by from Great interface Easy to follow and understand. I like Turbotax and the connection to Mint
Date published: 2022-04-06
Rated 5 out of 5 by from Great service I typically do my own taxes but this year used Turbo Tax Full Service and it was simple and quick. Thank you Sheryl
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 3017
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Amazing service would recommend her to anyone was fast and easy
Date published: 2022-04-06
Rated 5 out of 5 by from Live Chat is awesome to help me I have done Turbo online for many years. It saves time not involving with traveling to the office. Great service and great live chat
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax, as always, is the best! I have used Turbo Tax a lot in the past, but last year I was doing a self-employed tax return for the first time and was pretty overwhelmed at the prospect, so I went to a tax company and had them do it for me. They charged me $300+ and did it quickly, but I got no refund and owed over $1000 to the IRS. I had to set up a tax payment account and have been paying interest on it ever since. This year I decided to give it a go, and go back to Turbo Tax. I'm so glad I did. The whole experience was easy and went as fast as I could gather up the documentation. They found me several tax breaks that I knew nothing about before. Every page had links to explanations of what was being looked at so I understood what was needed and the whys and wherefores of everything. I ended up with a nice refund this year, and couldn't be happier with Turbo Tax.
Date published: 2022-04-06
Rated 5 out of 5 by from I love TurboTax!!! I've been using TurboTax for probably 20 years now and they're great. So easy to follow, and I always get a great refund. Last year someone else filed taxes using my Social Security number, and TurboTax was so helpful in that scary situation. Then I had to do some extra steps this year because of the identity theft last year, and the Customer Service rep talked me right through it. I'll always use TurboTax.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax es muy practico y muy factible para uno realizar sus taxes ademas de contar con todo el acesoramiento necesario.
Date published: 2022-04-06
Rated 4 out of 5 by from great I just want to be done with taxes, but the program will not let me go until I fill this out
Date published: 2022-04-06
Rated 5 out of 5 by from Quick and Painless With a complicated tax year Turbo Tax Live was able to care of everything quickly and painlessly
Date published: 2022-04-06
Rated 5 out of 5 by from INITIAL ENTRY As a retired IRS employee, it would be helpful if you asked whose name should appear first on the MFJ return. When I answered with my name, Madeline, it automatically listed me as primary, when for the last 44 years, I was secondary. That causes issues at the service when asking for help.
Date published: 2022-04-06
Rated 5 out of 5 by from Great interface Easy to follow and understand. I like Turbotax and the connection to Mint
Date published: 2022-04-06
Rated 5 out of 5 by from Great service I typically do my own taxes but this year used Turbo Tax Full Service and it was simple and quick. Thank you Sheryl
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 3017