TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Turbo tax was helpful due to my representative pam Great job everyone did great ...... especially Pam and Kimberly they kept me in the loop of everything and I was truly pleased.
Date published: 2022-04-02
Rated 5 out of 5 by from User friendly! Comprehensive format. Support staff are prompt and knowledgeable.
Date published: 2022-04-02
Rated 5 out of 5 by from taxes taxes blow, this makes it easy lol stop reading cops
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax has a ways to go to on Crypto Currency Standard deductions are becoming the norm. Most homeowners will not have a sufficient amount to do itemized deductions but the tax program wastes time asking for mortgage interest forms. Crypto Currency taxes are still not clear i.e. how do you file staking rewards. Had to find the answer outside of Turbo Tax.
Date published: 2022-04-02
Rated 2 out of 5 by from You used to be easier Navigation is a pain! You used to be able to go to what ever form you needed to work on. Now some seem to be burried in odd places or pop up when you are done with another. That may seem to work for you, but for those of us looking for something specific like the 8915F, not so much!! Very frustrating if you are doing things like this. I should not have HAD to upgrade and have someone walk me through this. And that was after 3 weeks and 3 phone calls and about 3 to 4 hours total on the phone. Pretty disappointed.
Date published: 2022-04-02
Rated 5 out of 5 by from Super Easy! Easy and quick. Paula and Ashley were really knowledgeable.
Date published: 2022-04-02
Rated 5 out of 5 by from Makes life easy Can input data whenever it is available -- and I don't have to redo the arethmetic every time I make a change
Date published: 2022-04-02
Rated 5 out of 5 by from HELLYEAH TurboTax! I have been using turbo tax for the past 6 years and never had issues and once i did encounter a problem it got resolved quickly.
Date published: 2022-04-02
Rated 5 out of 5 by from everything is awwesome everything is awesome raquel is da BEST very professional and extremely fast
Date published: 2022-04-02
Rated 4 out of 5 by from Product is great, as always The CD I purchased from Costco was missing a required file...I wasn't able to use the CD. I removed it from my computer and downloaded from the website. Then, I wasn't able to get into the state portal. I just kept in a loop, and the state wouldn't open. I called the 800-624-9066 number, was working with an agent, but she had to transfer me and was disconnected. After a break, I called again and the tech help was fantastic. It took a long time, (went thru 6 or 7 possible fixes) but the Federal file I'd almost completed was intact and I was able to continue with the State.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3016
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was helpful due to my representative pam Great job everyone did great ...... especially Pam and Kimberly they kept me in the loop of everything and I was truly pleased.
Date published: 2022-04-02
Rated 5 out of 5 by from User friendly! Comprehensive format. Support staff are prompt and knowledgeable.
Date published: 2022-04-02
Rated 5 out of 5 by from taxes taxes blow, this makes it easy lol stop reading cops
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax has a ways to go to on Crypto Currency Standard deductions are becoming the norm. Most homeowners will not have a sufficient amount to do itemized deductions but the tax program wastes time asking for mortgage interest forms. Crypto Currency taxes are still not clear i.e. how do you file staking rewards. Had to find the answer outside of Turbo Tax.
Date published: 2022-04-02
Rated 2 out of 5 by from You used to be easier Navigation is a pain! You used to be able to go to what ever form you needed to work on. Now some seem to be burried in odd places or pop up when you are done with another. That may seem to work for you, but for those of us looking for something specific like the 8915F, not so much!! Very frustrating if you are doing things like this. I should not have HAD to upgrade and have someone walk me through this. And that was after 3 weeks and 3 phone calls and about 3 to 4 hours total on the phone. Pretty disappointed.
Date published: 2022-04-02
Rated 5 out of 5 by from Super Easy! Easy and quick. Paula and Ashley were really knowledgeable.
Date published: 2022-04-02
Rated 5 out of 5 by from Makes life easy Can input data whenever it is available -- and I don't have to redo the arethmetic every time I make a change
Date published: 2022-04-02
Rated 5 out of 5 by from HELLYEAH TurboTax! I have been using turbo tax for the past 6 years and never had issues and once i did encounter a problem it got resolved quickly.
Date published: 2022-04-02
Rated 5 out of 5 by from everything is awwesome everything is awesome raquel is da BEST very professional and extremely fast
Date published: 2022-04-02
Rated 4 out of 5 by from Product is great, as always The CD I purchased from Costco was missing a required file...I wasn't able to use the CD. I removed it from my computer and downloaded from the website. Then, I wasn't able to get into the state portal. I just kept in a loop, and the state wouldn't open. I called the 800-624-9066 number, was working with an agent, but she had to transfer me and was disconnected. After a break, I called again and the tech help was fantastic. It took a long time, (went thru 6 or 7 possible fixes) but the Federal file I'd almost completed was intact and I was able to continue with the State.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3016