TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from TurboTax is terrible I logged into my return three times and all three times I was in a lengthy chat with a specialist because the platform was giving me problems. in the end, after paying $119, i was told i have to paper file. i would have done this from the start and saved myself the $119 if I had known. it's unlikely i will ever use turbotax again.
Date published: 2022-09-23
Rated 4 out of 5 by from Big help in filing a business tax. It would be nice if the software can make a suggestion for some specific Code that required for the filing.
Date published: 2022-09-23
Rated 1 out of 5 by from Not as Represented Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is Terrific! I had no problems or issues in completing the forms by myself! Thank you very much!
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is okay It was great kkkkkkkkjhgggggggggggghggggggggggggghh
Date published: 2022-09-23
Rated 4 out of 5 by from Chris is Professional Thorough and Amiable Instructions on platform are unhelpful. Call me to learn my frustrations
Date published: 2022-09-23
Rated 5 out of 5 by from Great service and support Barb was great, hope to count on her next year again.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax Very good service. Will use again. Easy to use!!!!
Date published: 2022-09-23
Rated 3 out of 5 by from TurboTax selfserve seems scammy this year I've done taxes with turbotax for years, all web-selfserve. never had an issue. this year it said I owed $8000. So I ponied up for the Live option and it dropped to $2800 that I owed. not great, but those child credits did me in. but, like, why did regular TT say I owed sooo much?
Date published: 2022-09-23
Rated 2 out of 5 by from didnt use the live feature - at all didnt use the live feature - at all. they're only available during business hours so if you want to do taxes during work time you're great. Also, can't mass review crypto interest gains so get ready to spend 3 hours clicking through verifying the cost basis of each .000001 of ALGO you get. :)
Date published: 2022-09-23
All TurboTax® Offerings Reviews - Page 302
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is terrible I logged into my return three times and all three times I was in a lengthy chat with a specialist because the platform was giving me problems. in the end, after paying $119, i was told i have to paper file. i would have done this from the start and saved myself the $119 if I had known. it's unlikely i will ever use turbotax again.
Date published: 2022-09-23
Rated 4 out of 5 by from Big help in filing a business tax. It would be nice if the software can make a suggestion for some specific Code that required for the filing.
Date published: 2022-09-23
Rated 1 out of 5 by from Not as Represented Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is Terrific! I had no problems or issues in completing the forms by myself! Thank you very much!
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is okay It was great kkkkkkkkjhgggggggggggghggggggggggggghh
Date published: 2022-09-23
Rated 4 out of 5 by from Chris is Professional Thorough and Amiable Instructions on platform are unhelpful. Call me to learn my frustrations
Date published: 2022-09-23
Rated 5 out of 5 by from Great service and support Barb was great, hope to count on her next year again.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax Very good service. Will use again. Easy to use!!!!
Date published: 2022-09-23
Rated 3 out of 5 by from TurboTax selfserve seems scammy this year I've done taxes with turbotax for years, all web-selfserve. never had an issue. this year it said I owed $8000. So I ponied up for the Live option and it dropped to $2800 that I owed. not great, but those child credits did me in. but, like, why did regular TT say I owed sooo much?
Date published: 2022-09-23
Rated 2 out of 5 by from didnt use the live feature - at all didnt use the live feature - at all. they're only available during business hours so if you want to do taxes during work time you're great. Also, can't mass review crypto interest gains so get ready to spend 3 hours clicking through verifying the cost basis of each .000001 of ALGO you get. :)
Date published: 2022-09-23
All TurboTax® Offerings Reviews - Page 302