TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Can't use former year's returns to auto populate! If I could give zero stars, I would. Where to begin. You no longer allow prior years' taxes to auto-populate the current year's taxes (so we have to enter all our personal information all over again, to include carry over losses!). Buggy software, technical help was all three times I called no help.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy , Efficient and very knowledgeable Turbo Tax was great especially Shelley. She was awesome and extremely knowledgeable made for a vey smooth and uneventful experience. Highly recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesomesauce Sauce was awesome. I couldn’t believe how easily navigable and expedient the turbo tax process was.
Date published: 2023-04-14
Rated 5 out of 5 by from Lashawnda was the best She walked us through the process and waited for the return. Very happy with her help!
Date published: 2023-04-14
Rated 1 out of 5 by from Getting to expensive choosing the cheapest option provides no assistance and is getting too expensive.
Date published: 2023-04-14
Rated 5 out of 5 by from User-friendly I have used Turbo tax for a few years now. i really like it.
Date published: 2023-04-14
Rated 4 out of 5 by from Love TurboTax - reported one issue below I owed enough taxes that the finished return showed I could do quarterly vouchers. In the review section before e-filing, it asked me to select how to pay, but stated nothing about being able to pay out for four quarters. Once the payment is made, I'll know whether it took the entire tax payment from my bank or only the quarterly amount. The software needs to show that I can pay quarterly payments when I enter my bank account info, not when it displays my entire return later in the process, right before e-file.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome super easy to do on this site. I definitely recommend
Date published: 2023-04-14
Rated 5 out of 5 by from Less Stress TurboTax takes me through the process step-by-step, making it much less stressful.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Peasy Always no worries. Fast and easy. Done Turbo 9 years and will continue.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3009
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Can't use former year's returns to auto populate! If I could give zero stars, I would. Where to begin. You no longer allow prior years' taxes to auto-populate the current year's taxes (so we have to enter all our personal information all over again, to include carry over losses!). Buggy software, technical help was all three times I called no help.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy , Efficient and very knowledgeable Turbo Tax was great especially Shelley. She was awesome and extremely knowledgeable made for a vey smooth and uneventful experience. Highly recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesomesauce Sauce was awesome. I couldn’t believe how easily navigable and expedient the turbo tax process was.
Date published: 2023-04-14
Rated 5 out of 5 by from Lashawnda was the best She walked us through the process and waited for the return. Very happy with her help!
Date published: 2023-04-14
Rated 1 out of 5 by from Getting to expensive choosing the cheapest option provides no assistance and is getting too expensive.
Date published: 2023-04-14
Rated 5 out of 5 by from User-friendly I have used Turbo tax for a few years now. i really like it.
Date published: 2023-04-14
Rated 4 out of 5 by from Love TurboTax - reported one issue below I owed enough taxes that the finished return showed I could do quarterly vouchers. In the review section before e-filing, it asked me to select how to pay, but stated nothing about being able to pay out for four quarters. Once the payment is made, I'll know whether it took the entire tax payment from my bank or only the quarterly amount. The software needs to show that I can pay quarterly payments when I enter my bank account info, not when it displays my entire return later in the process, right before e-file.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome super easy to do on this site. I definitely recommend
Date published: 2023-04-14
Rated 5 out of 5 by from Less Stress TurboTax takes me through the process step-by-step, making it much less stressful.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Peasy Always no worries. Fast and easy. Done Turbo 9 years and will continue.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3009