TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBOTAX HAS ALWAYS HELPED ME Tax time is never pleasant, however TurboTax makes easy to compile and file all income and deductions. have been using it for a number of years and plan to continue using it in the future.
Date published: 2021-04-15
Rated 5 out of 5 by from Outstanding product Product is easy to use and the Carrie from customer service was professional, courteous, and greatly helpful.
Date published: 2021-04-15
Rated 3 out of 5 by from Some operational/system problems Expert Help was excellent. Glitch on my OK Return caused a doubling of my State W/H. I was advised that it was not necessary to file a CO Return and I therefor deleted it. This caused a problem with the Oklahoma Tax Commission which caused a correction "Letter" to be sent out. This then necessitated a redo of the Colorado Return and Filing at an additional cost to me of $58 including Tax. This brought My total cost thei year to over $300.
Date published: 2021-04-15
Rated 4 out of 5 by from OK K-1 17v hard to clear error and 17 ca ok done done
Date published: 2021-04-15
Rated 5 out of 5 by from love turbo tax this takes the pain out of doing taxes...esp for returning usage....i feel confident i was given the chance for the best return...easy easy easy ...
Date published: 2021-04-15
Rated 4 out of 5 by from costs for software and e-file not clear up front going through the actual tax prep was good but, the filing dialogs were confusing - not clear about the actual cost of filing especially concerning stat tax. At one point it looked like I could file both fed and state for the same cost. It was only after I committed to filing the state tax that the TRUE cost was provided and finally had to ask how to delete the state forms. The instructions for that process was clear and to the point-it worked.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax Love this service because it’s easy to use and is free
Date published: 2021-04-15
Rated 4 out of 5 by from Awesome user friendly..easy to use. Thank you for providing this opportunity to fill my taxes for 2020
Date published: 2021-04-15
Rated 5 out of 5 by from Easy! I thought that using TurboTax was easy. I was nervous about filing for my first time as an independent, but once I started with TurboTax, I felt confident!
Date published: 2021-04-15
Rated 4 out of 5 by from happy happy with john and how he helped me understand my refund.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3009
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBOTAX HAS ALWAYS HELPED ME Tax time is never pleasant, however TurboTax makes easy to compile and file all income and deductions. have been using it for a number of years and plan to continue using it in the future.
Date published: 2021-04-15
Rated 5 out of 5 by from Outstanding product Product is easy to use and the Carrie from customer service was professional, courteous, and greatly helpful.
Date published: 2021-04-15
Rated 3 out of 5 by from Some operational/system problems Expert Help was excellent. Glitch on my OK Return caused a doubling of my State W/H. I was advised that it was not necessary to file a CO Return and I therefor deleted it. This caused a problem with the Oklahoma Tax Commission which caused a correction "Letter" to be sent out. This then necessitated a redo of the Colorado Return and Filing at an additional cost to me of $58 including Tax. This brought My total cost thei year to over $300.
Date published: 2021-04-15
Rated 4 out of 5 by from OK K-1 17v hard to clear error and 17 ca ok done done
Date published: 2021-04-15
Rated 5 out of 5 by from love turbo tax this takes the pain out of doing taxes...esp for returning usage....i feel confident i was given the chance for the best return...easy easy easy ...
Date published: 2021-04-15
Rated 4 out of 5 by from costs for software and e-file not clear up front going through the actual tax prep was good but, the filing dialogs were confusing - not clear about the actual cost of filing especially concerning stat tax. At one point it looked like I could file both fed and state for the same cost. It was only after I committed to filing the state tax that the TRUE cost was provided and finally had to ask how to delete the state forms. The instructions for that process was clear and to the point-it worked.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax Love this service because it’s easy to use and is free
Date published: 2021-04-15
Rated 4 out of 5 by from Awesome user friendly..easy to use. Thank you for providing this opportunity to fill my taxes for 2020
Date published: 2021-04-15
Rated 5 out of 5 by from Easy! I thought that using TurboTax was easy. I was nervous about filing for my first time as an independent, but once I started with TurboTax, I felt confident!
Date published: 2021-04-15
Rated 4 out of 5 by from happy happy with john and how he helped me understand my refund.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3009