TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Thank you, TurboTax I've been using TurboTax for 7 years to help me through the very anxious month of April. Every rock is turned over trying to find every possible deduction. The final double check is also very reassuring. eFile is a fabulous service. Thank you, TurboTax. See you next year.
Date published: 2021-03-13
Rated 5 out of 5 by from 100% sastifection great. I could do tax by myself. It very hard but i get it done
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome My experience was interesting I will be using the site and service for the future keep up the good work.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome! It’s so easy even I can do it. All the information that had not changed since last year was already there for me. All I had to do was fill in the new information.
Date published: 2021-03-13
Rated 2 out of 5 by from Zero Help with Covid Grants and Loans I was very disappointed with Turbo Tax Business this year. It provided zero guidance whatsoever for handling PPP loans and state level Covid grants. The PPP loan is kind of a BIG DEAL this year. Even though the loans aren't taxable, you still have to report it and include it on your balance sheet. It would have been very easy for them to include a simple questionnaire. DId you receive a PPP loan? What was the amount? What was the amount forgiven? But they did nothing. I called the help number and they gave me another number to call. IT WAS A NUMBER TO THE IRS! I don't think the IRS is going to tell me how to enter the information into TurboTax. I had to google it and read through the questions in the Intuit Community forum. The "high level" people that answered the questions were snarky and unhelpful. I finally found the answer from a "low level" person that explained how to do it. I will be looking for different software to use next year. This company isn't even trying.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax IS Awesome! I have used Turbo Tax Business, Home & Business and Home for many, many years and will continue to do so. Turbo Tax makes doing taxes a breeze!
Date published: 2021-03-13
Rated 5 out of 5 by from Quick respone I had a few questions and I had an answer within minutes of sending an email. Would definitely recommend turbo tax!!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is fast and easy. It exactly explained what I was doing wrong. I will use it next year if still alive.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is amazing Ever steps was giving professionally. Most recommended to others for learning.
Date published: 2021-03-13
Rated 4 out of 5 by from A relatively easy way to prepare tax forms Turbo Tax is great to use, but this years format has been more complicated than last years. Instead of simplifying, some of the formats have become more difficult to use.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 3006
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thank you, TurboTax I've been using TurboTax for 7 years to help me through the very anxious month of April. Every rock is turned over trying to find every possible deduction. The final double check is also very reassuring. eFile is a fabulous service. Thank you, TurboTax. See you next year.
Date published: 2021-03-13
Rated 5 out of 5 by from 100% sastifection great. I could do tax by myself. It very hard but i get it done
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome My experience was interesting I will be using the site and service for the future keep up the good work.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome! It’s so easy even I can do it. All the information that had not changed since last year was already there for me. All I had to do was fill in the new information.
Date published: 2021-03-13
Rated 2 out of 5 by from Zero Help with Covid Grants and Loans I was very disappointed with Turbo Tax Business this year. It provided zero guidance whatsoever for handling PPP loans and state level Covid grants. The PPP loan is kind of a BIG DEAL this year. Even though the loans aren't taxable, you still have to report it and include it on your balance sheet. It would have been very easy for them to include a simple questionnaire. DId you receive a PPP loan? What was the amount? What was the amount forgiven? But they did nothing. I called the help number and they gave me another number to call. IT WAS A NUMBER TO THE IRS! I don't think the IRS is going to tell me how to enter the information into TurboTax. I had to google it and read through the questions in the Intuit Community forum. The "high level" people that answered the questions were snarky and unhelpful. I finally found the answer from a "low level" person that explained how to do it. I will be looking for different software to use next year. This company isn't even trying.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax IS Awesome! I have used Turbo Tax Business, Home & Business and Home for many, many years and will continue to do so. Turbo Tax makes doing taxes a breeze!
Date published: 2021-03-13
Rated 5 out of 5 by from Quick respone I had a few questions and I had an answer within minutes of sending an email. Would definitely recommend turbo tax!!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is fast and easy. It exactly explained what I was doing wrong. I will use it next year if still alive.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is amazing Ever steps was giving professionally. Most recommended to others for learning.
Date published: 2021-03-13
Rated 4 out of 5 by from A relatively easy way to prepare tax forms Turbo Tax is great to use, but this years format has been more complicated than last years. Instead of simplifying, some of the formats have become more difficult to use.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 3006