TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Comprehensive but old-fashioned I switched back from HR Block, and I do think that Turbo Tax handled the form K-1 much better since it didn't force me to get professional help. But the UI has not changed since the 90's and my eyes sure have - I can barely read the tiny fonts. Accessibility people!
Date published: 2023-04-15
Rated 3 out of 5 by from It's functional It works, but I really wish I could move around the forms more freely without having to go through a hundred clicks for questions that don't pertain.
Date published: 2023-04-15
Rated 5 out of 5 by from Wonderful This was way easier than i thought. Very smooth process. I highly recommend
Date published: 2023-04-15
Rated 5 out of 5 by from Ease of use First year to use Turbo Tax and it was easier than I expected.
Date published: 2023-04-15
Rated 3 out of 5 by from so expensive terribly expensive... I would love to see if you can improve the price for more accessible top the poublic
Date published: 2023-04-15
Rated 3 out of 5 by from Money Grab I've used turbo for a while, but I see the prices are increasing and those who don't want to pay get no additional help at all.
Date published: 2023-04-15
Rated 1 out of 5 by from software good -- extra charges are a rip-off I have used the software since 2007 - never again - software cost $55 - my return was $25 - cost me $60 to file
Date published: 2023-04-15
Rated 1 out of 5 by from Why on earth am I paying for this? Although my returns started off saying "free to file," by the end turbo tax had a nice bill for me. Every year I experience this. Free isn't actually free, and never has been. Beware. Even if you opt for the bare bones tax prep, somehow you will still owe Turbotax money. Not user friendly at all.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Great experience the live chat with Sharonda was thorough and she double checked my question and made sure i was good before we disconnected
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use! Easy to use and search for questions you don't have the answers to. Saves money vs hiring CPA.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 3005
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Comprehensive but old-fashioned I switched back from HR Block, and I do think that Turbo Tax handled the form K-1 much better since it didn't force me to get professional help. But the UI has not changed since the 90's and my eyes sure have - I can barely read the tiny fonts. Accessibility people!
Date published: 2023-04-15
Rated 3 out of 5 by from It's functional It works, but I really wish I could move around the forms more freely without having to go through a hundred clicks for questions that don't pertain.
Date published: 2023-04-15
Rated 5 out of 5 by from Wonderful This was way easier than i thought. Very smooth process. I highly recommend
Date published: 2023-04-15
Rated 5 out of 5 by from Ease of use First year to use Turbo Tax and it was easier than I expected.
Date published: 2023-04-15
Rated 3 out of 5 by from so expensive terribly expensive... I would love to see if you can improve the price for more accessible top the poublic
Date published: 2023-04-15
Rated 3 out of 5 by from Money Grab I've used turbo for a while, but I see the prices are increasing and those who don't want to pay get no additional help at all.
Date published: 2023-04-15
Rated 1 out of 5 by from software good -- extra charges are a rip-off I have used the software since 2007 - never again - software cost $55 - my return was $25 - cost me $60 to file
Date published: 2023-04-15
Rated 1 out of 5 by from Why on earth am I paying for this? Although my returns started off saying "free to file," by the end turbo tax had a nice bill for me. Every year I experience this. Free isn't actually free, and never has been. Beware. Even if you opt for the bare bones tax prep, somehow you will still owe Turbotax money. Not user friendly at all.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Great experience the live chat with Sharonda was thorough and she double checked my question and made sure i was good before we disconnected
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use! Easy to use and search for questions you don't have the answers to. Saves money vs hiring CPA.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 3005