TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Fees are ridiculous - BYE BYE Turbo Tax Fees are stupid crazy this year. I'm done with Turbo Tax.
Date published: 2023-07-12
Rated 5 out of 5 by from TurboTax is a Fantastic Tool TurboTax truly makes 2 arduous task of filing your taxes as quick and easy as possible, while always focusing on getting you the most money they can through your tax return.
Date published: 2023-07-12
Rated 4 out of 5 by from Turbo Was Amazing BUTTTTTT I have used your software many years now I also do other taxes using your software, but since covid and with all the changed I began to see your software delay, it was as if you couldn't keep up with changes and couldn't provide it all when needed. It has gotten better, but it causes me a lot of work fixing and erasing entire accounts to start over completely. Accts were messed up. I also couldn't claim my son for third stimulus, which he was born in 2021. Then when I tried to get it following year it kicked it back and fighting IRS NOW HOPEFULLY THERE BACK SO FAR SO GOOD
Date published: 2023-07-12
Rated 4 out of 5 by from TurboTax Is Awesome! It’s so user friendly and is supposed to be audit proof. I’ve been using it for the last 5 years and this is my first year having an error. The only thing is this year it allowed a duplicate item to be filled and now I owe $860 back to the IRS.
Date published: 2023-07-12
Rated 4 out of 5 by from Easy on my own It was rather easy filing my own taxes. I used turbotax before. It cheaper than paying someone else. They probably use this too
Date published: 2023-07-12
Rated 4 out of 5 by from Turbo Tax Overall the experience was good. I had difficulty connecting with a representative to assist with a problem that I was unable to resolve. It took far too many voice prompts to get to a representative.
Date published: 2023-07-12
Rated 5 out of 5 by from Easy to Use each step is very informative, great guidance and easy to use
Date published: 2023-07-12
Rated 2 out of 5 by from Didn’t get last years return Somehow capitalone never got my return from last year.. 2016 never got to me either.. let’s see what happens.
Date published: 2023-07-12
Rated 5 out of 5 by from AWESOME GREAT SERVICE, GLAD TO BE ABLE TO DO MY TAXES WITH YA'LL
Date published: 2023-07-12
Rated 5 out of 5 by from Love Turbo Tax, hate doing taxes Use Turbo tax every year, and plan to continue using it
Date published: 2023-07-12
All TurboTax® Offerings Reviews - Page 301
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Fees are ridiculous - BYE BYE Turbo Tax Fees are stupid crazy this year. I'm done with Turbo Tax.
Date published: 2023-07-12
Rated 5 out of 5 by from TurboTax is a Fantastic Tool TurboTax truly makes 2 arduous task of filing your taxes as quick and easy as possible, while always focusing on getting you the most money they can through your tax return.
Date published: 2023-07-12
Rated 4 out of 5 by from Turbo Was Amazing BUTTTTTT I have used your software many years now I also do other taxes using your software, but since covid and with all the changed I began to see your software delay, it was as if you couldn't keep up with changes and couldn't provide it all when needed. It has gotten better, but it causes me a lot of work fixing and erasing entire accounts to start over completely. Accts were messed up. I also couldn't claim my son for third stimulus, which he was born in 2021. Then when I tried to get it following year it kicked it back and fighting IRS NOW HOPEFULLY THERE BACK SO FAR SO GOOD
Date published: 2023-07-12
Rated 4 out of 5 by from TurboTax Is Awesome! It’s so user friendly and is supposed to be audit proof. I’ve been using it for the last 5 years and this is my first year having an error. The only thing is this year it allowed a duplicate item to be filled and now I owe $860 back to the IRS.
Date published: 2023-07-12
Rated 4 out of 5 by from Easy on my own It was rather easy filing my own taxes. I used turbotax before. It cheaper than paying someone else. They probably use this too
Date published: 2023-07-12
Rated 4 out of 5 by from Turbo Tax Overall the experience was good. I had difficulty connecting with a representative to assist with a problem that I was unable to resolve. It took far too many voice prompts to get to a representative.
Date published: 2023-07-12
Rated 5 out of 5 by from Easy to Use each step is very informative, great guidance and easy to use
Date published: 2023-07-12
Rated 2 out of 5 by from Didn’t get last years return Somehow capitalone never got my return from last year.. 2016 never got to me either.. let’s see what happens.
Date published: 2023-07-12
Rated 5 out of 5 by from AWESOME GREAT SERVICE, GLAD TO BE ABLE TO DO MY TAXES WITH YA'LL
Date published: 2023-07-12
Rated 5 out of 5 by from Love Turbo Tax, hate doing taxes Use Turbo tax every year, and plan to continue using it
Date published: 2023-07-12
All TurboTax® Offerings Reviews - Page 301