TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is awesome! I have been using TurboTax online version for many years. It's an awesome program! I highly recommend.
Date published: 2021-06-28
Rated 1 out of 5 by from Bad Format I thought I filed my taxes once I paid and turns out I went back in to turbo tax and they were completed.
Date published: 2021-06-28
Rated 5 out of 5 by from quick and easy Turbo Tax makes so i am not afraid to do my taxes anymore!
Date published: 2021-06-28
Rated 5 out of 5 by from THE BEST AND EASIEST TO USE AND UNDERSTAND I have been a turbo tax user for at least 20 years with no problems issues or concerns.
Date published: 2021-06-28
Rated 3 out of 5 by from Not such a great time I was stuck in a loop with no way out after accidentally inputting that I had a 1095 A when in fact I did not. I went back to remove it, which I thought I had but found that it would not let me move forward to e file until I fixed the error. Tried many times but could not. I was unable to talk with anyone since it wasnt between the hours of 9 to 5 Mon-friday. So much for there being 24/7. A computer can only help with so much.
Date published: 2021-06-28
Rated 5 out of 5 by from Turbo tax is great!!! It was alot easier and just simple to navigate thank you
Date published: 2021-06-28
Rated 1 out of 5 by from Worst Ever Experience First of all, my son and I started program. he finished. I went to sign in and it required the code which I had thrown away because I had already installed. Took THREE hours and TWO supervisors to get it back. Now I CANNOT pay by credit card and is only ALLOWING to deduct from return FOR FORTY-FIVE dollars!!!! OF COURSE NO LIVE PERSON BECAUSE IT IS SUNDAY. I followed directions NOT to pay the 45 dollars... BUT it just saves my return.. and NOTHING! I bought from Costco and knew I had to pay a bit extra for state.. BUT I do not want to pay ANOTHER $45!!! I might as well do it with a live person.. 64 plus 25 plus 45 is 134!!!!! LOUSY EXPERIENCE!! The people were nice even though I was put on hold for THREE HOURS!!!
Date published: 2021-06-27
Rated 5 out of 5 by from Makes the filing process highly thorough and easy I've used Turbo Tax again and again. It is always up to date and goes over everything, without missing anything - but not going into unnecessary steps. Overall, this ends up making the process of filing go very well and get completely taken care of readily. I can't think of a better way to do it.
Date published: 2021-06-27
Rated 4 out of 5 by from Thumbs up Great Product! Easy Peasy. I recommend and will use again.
Date published: 2021-06-27
Rated 4 out of 5 by from Good, except-- Some of the questions were so redundant. I wish there was a more basic return. Fast and efficient.
Date published: 2021-06-27
All TurboTax® Offerings Reviews - Page 301
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! I have been using TurboTax online version for many years. It's an awesome program! I highly recommend.
Date published: 2021-06-28
Rated 1 out of 5 by from Bad Format I thought I filed my taxes once I paid and turns out I went back in to turbo tax and they were completed.
Date published: 2021-06-28
Rated 5 out of 5 by from quick and easy Turbo Tax makes so i am not afraid to do my taxes anymore!
Date published: 2021-06-28
Rated 5 out of 5 by from THE BEST AND EASIEST TO USE AND UNDERSTAND I have been a turbo tax user for at least 20 years with no problems issues or concerns.
Date published: 2021-06-28
Rated 3 out of 5 by from Not such a great time I was stuck in a loop with no way out after accidentally inputting that I had a 1095 A when in fact I did not. I went back to remove it, which I thought I had but found that it would not let me move forward to e file until I fixed the error. Tried many times but could not. I was unable to talk with anyone since it wasnt between the hours of 9 to 5 Mon-friday. So much for there being 24/7. A computer can only help with so much.
Date published: 2021-06-28
Rated 5 out of 5 by from Turbo tax is great!!! It was alot easier and just simple to navigate thank you
Date published: 2021-06-28
Rated 1 out of 5 by from Worst Ever Experience First of all, my son and I started program. he finished. I went to sign in and it required the code which I had thrown away because I had already installed. Took THREE hours and TWO supervisors to get it back. Now I CANNOT pay by credit card and is only ALLOWING to deduct from return FOR FORTY-FIVE dollars!!!! OF COURSE NO LIVE PERSON BECAUSE IT IS SUNDAY. I followed directions NOT to pay the 45 dollars... BUT it just saves my return.. and NOTHING! I bought from Costco and knew I had to pay a bit extra for state.. BUT I do not want to pay ANOTHER $45!!! I might as well do it with a live person.. 64 plus 25 plus 45 is 134!!!!! LOUSY EXPERIENCE!! The people were nice even though I was put on hold for THREE HOURS!!!
Date published: 2021-06-27
Rated 5 out of 5 by from Makes the filing process highly thorough and easy I've used Turbo Tax again and again. It is always up to date and goes over everything, without missing anything - but not going into unnecessary steps. Overall, this ends up making the process of filing go very well and get completely taken care of readily. I can't think of a better way to do it.
Date published: 2021-06-27
Rated 4 out of 5 by from Thumbs up Great Product! Easy Peasy. I recommend and will use again.
Date published: 2021-06-27
Rated 4 out of 5 by from Good, except-- Some of the questions were so redundant. I wish there was a more basic return. Fast and efficient.
Date published: 2021-06-27
All TurboTax® Offerings Reviews - Page 301