TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Abysmal TT absolutely refused to accept any for of payment for the state return filing fees. They are now telling me I'll have to paper file. I'll be using another product next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Used for years, great website/program I've used TurboTax for years and love it. Very easy to find your mistakes as they double check you all the way through.
Date published: 2022-04-19
Rated 5 out of 5 by from So Easy and helpful I can easily get flustered. The information they needed made it so easy for me. It felt like my accountant was sitting right next to me, telling me which numbers to import.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome my experience has always been good. I have used Turbo for 1 years now.
Date published: 2022-04-19
Rated 2 out of 5 by from very difficult did not upload and move info for my imported docs very confusing
Date published: 2022-04-19
Rated 2 out of 5 by from Expensive The price is too high in my opinion. On a call they recommend to use community self help, it is disappointing for the price you pay for self filing. Live tax specialists charge $60 compare to 200 with turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Fast and precise.i will do it again next year. Did it right on my phone
Date published: 2022-04-19
Rated 4 out of 5 by from Need clearer AMENDMENT instructions I found a form I had missfiled AFTER filing the Trust's taxes, then when I went back into the software couldn't find a clear answer on how to AMEND the return for filing.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax responds quickly to your tax question For some reason when filing this year, I had a ton of questions as I went along and was amazed that TurboTax was able to respond TWICE when I asked for assistance, both times in less than 45 min on 4/18, tax deadline day! Persons I spoke with were very professional and knowledgeable helping me navigate to where I could see where the information that addressed my issue was recorded on my return.
Date published: 2022-04-19
Rated 3 out of 5 by from Desktop and web version need to be synced Its frustrating that crypto is only available on the web version despite purchasing Desktop premier. To solve this problem I had to redo taxes on the web version to access crypto functionality, then export so I could continue to file on the desktop version.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 301
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Abysmal TT absolutely refused to accept any for of payment for the state return filing fees. They are now telling me I'll have to paper file. I'll be using another product next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Used for years, great website/program I've used TurboTax for years and love it. Very easy to find your mistakes as they double check you all the way through.
Date published: 2022-04-19
Rated 5 out of 5 by from So Easy and helpful I can easily get flustered. The information they needed made it so easy for me. It felt like my accountant was sitting right next to me, telling me which numbers to import.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome my experience has always been good. I have used Turbo for 1 years now.
Date published: 2022-04-19
Rated 2 out of 5 by from very difficult did not upload and move info for my imported docs very confusing
Date published: 2022-04-19
Rated 2 out of 5 by from Expensive The price is too high in my opinion. On a call they recommend to use community self help, it is disappointing for the price you pay for self filing. Live tax specialists charge $60 compare to 200 with turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Fast and precise.i will do it again next year. Did it right on my phone
Date published: 2022-04-19
Rated 4 out of 5 by from Need clearer AMENDMENT instructions I found a form I had missfiled AFTER filing the Trust's taxes, then when I went back into the software couldn't find a clear answer on how to AMEND the return for filing.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax responds quickly to your tax question For some reason when filing this year, I had a ton of questions as I went along and was amazed that TurboTax was able to respond TWICE when I asked for assistance, both times in less than 45 min on 4/18, tax deadline day! Persons I spoke with were very professional and knowledgeable helping me navigate to where I could see where the information that addressed my issue was recorded on my return.
Date published: 2022-04-19
Rated 3 out of 5 by from Desktop and web version need to be synced Its frustrating that crypto is only available on the web version despite purchasing Desktop premier. To solve this problem I had to redo taxes on the web version to access crypto functionality, then export so I could continue to file on the desktop version.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 301