TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very Very Good Helper for so many years Used so many years, helped me forever, no audit so far. Thank you very much for it's expertise.
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced! Discriminates against low income I have no issues with the application. However, I was forced to upgrade to Premium package because of the form 8962. I am in the below poverty line income category and had to obtain insurance through Affordable Care ACT in the market place. I received the 1095-A form and had file 8962 form, which was included in deluxe package in the prior year. It is unthoughtful to force low income customers into premium packages just for this form.
Date published: 2023-04-14
Rated 5 out of 5 by from Best TAX Product Easy, friendly, smart, covers it all, anyone can do it! Thank You Turbo Tax :-) Best Regards; Hamid
Date published: 2023-04-14
Rated 1 out of 5 by from Problems w/e-filing Amended 104 and AL Returns An amended 1041 cannot be filed electronically even though the IRS allows it to be and other tax programs will. Also the Alabama tax return is not supported by Turbo Tax Business. TT was suggested since it prepares the K-1's but the positives may be outweigh the negatives. I will be looking for another tax program that is better suited to the Trust I maintain.
Date published: 2023-04-14
Rated 5 out of 5 by from Good tools So good of a website but needs more directions for how to submit without charging you
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and fast Was easy to complete and file. Have used Turbo Tax for many years, Recommend it,
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo Tax Is Expensive and Overated I enjoy the ease and convenience of Turbo Tax but to charge for not 1 but 3 conveniences is pretty ridiculous. To simply charge to be able to recieve my money is just cruel. I get having to pay for the service of Turbo Tax but having to pay additional fees for anything else is absolutely ridiculous. This will be the last year I use Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Wanted to pay someone to do my taxes… I wanted to pay someone to do it, but honestly, time was running out and I just needed to do it. TurboTax made it easy and mostly pain free. Would recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from Over the years Turbo Tax has gotten better I started using TT many years ago, but soon, TT got really confusing and disjointed and I began going to a tax advisor. But in the last decade, TT has really stepped up its user friendliness. As long as TT remains less expensive than going to a tax prep service, I will remain a customer.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is improving More intuitive and faster than previous revisions of turbo tax
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Very Good Helper for so many years Used so many years, helped me forever, no audit so far. Thank you very much for it's expertise.
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced! Discriminates against low income I have no issues with the application. However, I was forced to upgrade to Premium package because of the form 8962. I am in the below poverty line income category and had to obtain insurance through Affordable Care ACT in the market place. I received the 1095-A form and had file 8962 form, which was included in deluxe package in the prior year. It is unthoughtful to force low income customers into premium packages just for this form.
Date published: 2023-04-14
Rated 5 out of 5 by from Best TAX Product Easy, friendly, smart, covers it all, anyone can do it! Thank You Turbo Tax :-) Best Regards; Hamid
Date published: 2023-04-14
Rated 1 out of 5 by from Problems w/e-filing Amended 104 and AL Returns An amended 1041 cannot be filed electronically even though the IRS allows it to be and other tax programs will. Also the Alabama tax return is not supported by Turbo Tax Business. TT was suggested since it prepares the K-1's but the positives may be outweigh the negatives. I will be looking for another tax program that is better suited to the Trust I maintain.
Date published: 2023-04-14
Rated 5 out of 5 by from Good tools So good of a website but needs more directions for how to submit without charging you
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and fast Was easy to complete and file. Have used Turbo Tax for many years, Recommend it,
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo Tax Is Expensive and Overated I enjoy the ease and convenience of Turbo Tax but to charge for not 1 but 3 conveniences is pretty ridiculous. To simply charge to be able to recieve my money is just cruel. I get having to pay for the service of Turbo Tax but having to pay additional fees for anything else is absolutely ridiculous. This will be the last year I use Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Wanted to pay someone to do my taxes… I wanted to pay someone to do it, but honestly, time was running out and I just needed to do it. TurboTax made it easy and mostly pain free. Would recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from Over the years Turbo Tax has gotten better I started using TT many years ago, but soon, TT got really confusing and disjointed and I began going to a tax advisor. But in the last decade, TT has really stepped up its user friendliness. As long as TT remains less expensive than going to a tax prep service, I will remain a customer.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is improving More intuitive and faster than previous revisions of turbo tax
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2996