TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tina struggling single ma from
First time user
This was the first time I've ever used TurboTax and it was easy and self-explanatory for the most part. I appreciate the answers to the questions I had and walking me through everything. I wasn't sure how to go about amending them but I appreciate what you offered to those of us who are struggling with the pandemic this year.
Date published: 2021-03-21
Rated 5 out of 5 by
ben1380 from
super cool
Super easy to use and very helpful phone service. use it
Date published: 2021-03-21
Rated 4 out of 5 by
Catnip 49 from
Federal Tax Filed
Pretty good. Some areas were a bit complicated but was able to figure them out with the HELP button.
Date published: 2021-03-21
Rated 1 out of 5 by
chelsea1144 from
The worst experience of my life
This year was the worst experience filled with new fees and saving problems. I had to redo everything several times because nothing would save. 10 out of 10 would not recommend. Turbo Tax is not what it used to be.
Date published: 2021-03-21
Rated 4 out of 5 by
Tarrh 21 from
very helpful and patient
Took me awhile but I got it. I was also nervous doing it, but I am glad I was able to get some help
Date published: 2021-03-21
Rated 5 out of 5 by
Nana1990 from
easy
quick and easy to use for just about anyone. will use again and again.
Date published: 2021-03-21
Rated 5 out of 5 by
Sunny Taxes from
Turbo Tax is the Best
I've been using Turbo Tax for the past nine years. I never experienced any issues and it's user friendly.
Date published: 2021-03-21
Rated 3 out of 5 by
Tazz007 from
Easy to Use but Expensive
Program easy to navigate and use. Provides good explanations. Cost of program is twice as much as it should be. Not the best deal
Date published: 2021-03-21
Rated 4 out of 5 by
LGKFW from
TurboTax was easy
Turbo Tax was very easy to use. Just gather all your documents and answer the questions and POOF, you're finished! The only thing I was not happy about was finding out that I had to pay $110 for ONE QUESTION that didn't allow me to use Turbo Tax Free! Very unhappy about that!
Date published: 2021-03-21
Rated 5 out of 5 by
PandJ3 from
Love it! User friendly.
I've used Turbo Tax for many years and will continue to use it. It is very user friendly and easy to navigate.
All TurboTax® Offerings Reviews - Page 2996
Date published: 2021-03-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tina struggling single ma from
First time user
This was the first time I've ever used TurboTax and it was easy and self-explanatory for the most part. I appreciate the answers to the questions I had and walking me through everything. I wasn't sure how to go about amending them but I appreciate what you offered to those of us who are struggling with the pandemic this year.
Date published: 2021-03-21
Rated 5 out of 5 by
ben1380 from
super cool
Super easy to use and very helpful phone service. use it
Date published: 2021-03-21
Rated 4 out of 5 by
Catnip 49 from
Federal Tax Filed
Pretty good. Some areas were a bit complicated but was able to figure them out with the HELP button.
Date published: 2021-03-21
Rated 1 out of 5 by
chelsea1144 from
The worst experience of my life
This year was the worst experience filled with new fees and saving problems. I had to redo everything several times because nothing would save. 10 out of 10 would not recommend. Turbo Tax is not what it used to be.
Date published: 2021-03-21
Rated 4 out of 5 by
Tarrh 21 from
very helpful and patient
Took me awhile but I got it. I was also nervous doing it, but I am glad I was able to get some help
Date published: 2021-03-21
Rated 5 out of 5 by
Nana1990 from
easy
quick and easy to use for just about anyone. will use again and again.
Date published: 2021-03-21
Rated 5 out of 5 by
Sunny Taxes from
Turbo Tax is the Best
I've been using Turbo Tax for the past nine years. I never experienced any issues and it's user friendly.
Date published: 2021-03-21
Rated 3 out of 5 by
Tazz007 from
Easy to Use but Expensive
Program easy to navigate and use. Provides good explanations. Cost of program is twice as much as it should be. Not the best deal
Date published: 2021-03-21
Rated 4 out of 5 by
LGKFW from
TurboTax was easy
Turbo Tax was very easy to use. Just gather all your documents and answer the questions and POOF, you're finished! The only thing I was not happy about was finding out that I had to pay $110 for ONE QUESTION that didn't allow me to use Turbo Tax Free! Very unhappy about that!
Date published: 2021-03-21
Rated 5 out of 5 by
PandJ3 from
Love it! User friendly.
I've used Turbo Tax for many years and will continue to use it. It is very user friendly and easy to navigate.
All TurboTax® Offerings Reviews - Page 2996
Date published: 2021-03-21