TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from First time user This was the first time I've ever used TurboTax and it was easy and self-explanatory for the most part. I appreciate the answers to the questions I had and walking me through everything. I wasn't sure how to go about amending them but I appreciate what you offered to those of us who are struggling with the pandemic this year.
Date published: 2021-03-21
Rated 5 out of 5 by from super cool Super easy to use and very helpful phone service. use it
Date published: 2021-03-21
Rated 4 out of 5 by from Federal Tax Filed Pretty good. Some areas were a bit complicated but was able to figure them out with the HELP button.
Date published: 2021-03-21
Rated 1 out of 5 by from The worst experience of my life This year was the worst experience filled with new fees and saving problems. I had to redo everything several times because nothing would save. 10 out of 10 would not recommend. Turbo Tax is not what it used to be.
Date published: 2021-03-21
Rated 4 out of 5 by from very helpful and patient Took me awhile but I got it. I was also nervous doing it, but I am glad I was able to get some help
Date published: 2021-03-21
Rated 5 out of 5 by from easy quick and easy to use for just about anyone. will use again and again.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is the Best I've been using Turbo Tax for the past nine years. I never experienced any issues and it's user friendly.
Date published: 2021-03-21
Rated 3 out of 5 by from Easy to Use but Expensive Program easy to navigate and use. Provides good explanations. Cost of program is twice as much as it should be. Not the best deal
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax was easy Turbo Tax was very easy to use. Just gather all your documents and answer the questions and POOF, you're finished! The only thing I was not happy about was finding out that I had to pay $110 for ONE QUESTION that didn't allow me to use Turbo Tax Free! Very unhappy about that!
Date published: 2021-03-21
Rated 5 out of 5 by from Love it! User friendly. I've used Turbo Tax for many years and will continue to use it. It is very user friendly and easy to navigate.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time user This was the first time I've ever used TurboTax and it was easy and self-explanatory for the most part. I appreciate the answers to the questions I had and walking me through everything. I wasn't sure how to go about amending them but I appreciate what you offered to those of us who are struggling with the pandemic this year.
Date published: 2021-03-21
Rated 5 out of 5 by from super cool Super easy to use and very helpful phone service. use it
Date published: 2021-03-21
Rated 4 out of 5 by from Federal Tax Filed Pretty good. Some areas were a bit complicated but was able to figure them out with the HELP button.
Date published: 2021-03-21
Rated 1 out of 5 by from The worst experience of my life This year was the worst experience filled with new fees and saving problems. I had to redo everything several times because nothing would save. 10 out of 10 would not recommend. Turbo Tax is not what it used to be.
Date published: 2021-03-21
Rated 4 out of 5 by from very helpful and patient Took me awhile but I got it. I was also nervous doing it, but I am glad I was able to get some help
Date published: 2021-03-21
Rated 5 out of 5 by from easy quick and easy to use for just about anyone. will use again and again.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is the Best I've been using Turbo Tax for the past nine years. I never experienced any issues and it's user friendly.
Date published: 2021-03-21
Rated 3 out of 5 by from Easy to Use but Expensive Program easy to navigate and use. Provides good explanations. Cost of program is twice as much as it should be. Not the best deal
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax was easy Turbo Tax was very easy to use. Just gather all your documents and answer the questions and POOF, you're finished! The only thing I was not happy about was finding out that I had to pay $110 for ONE QUESTION that didn't allow me to use Turbo Tax Free! Very unhappy about that!
Date published: 2021-03-21
Rated 5 out of 5 by from Love it! User friendly. I've used Turbo Tax for many years and will continue to use it. It is very user friendly and easy to navigate.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2996