TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by Nickname Turbo TAX fan from Turbo Tax made this EASY The system was very user-friendly and we appreciated the guidance of the answers to questions along the way.
Date published: 2023-04-15
Rated 1 out of 5 by Lame stuff from Secret fees Charges you secret fees while filing - won’t show till end
Date published: 2023-04-15
Rated 5 out of 5 by Tgall from Turbotax is awesome! Easy Navigation and process. It does all the hard work so you don't have to.
Date published: 2023-04-15
Rated 2 out of 5 by timmius4 from over the years the product has gotten worse There is not enough guidance or help or advice; the import feature failed for last years tax return and forms from third parties.
Date published: 2023-04-15
Rated 4 out of 5 by Mydogmia from Long Term User I have used Turbo Tax each year since 2015. It has consistently be an excellent choice.
Date published: 2023-04-15
Rated 5 out of 5 by SiouxZ from Turbo Tax is great Very easy to use and helpful. I like that it keeps all of my past info and I can go by it for the next years taxes. Wish it was cheaper though
Date published: 2023-04-15
Rated 5 out of 5 by DKandCK from Highly Recomended Very user friendly.I would highly recommend TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by Yidie from Great tax filing tool i have been using this tool for more than ten years. Always very satisfied.
Date published: 2023-04-15
Rated 5 out of 5 by melkaye21974 from Awesome online service Turbo tax is a wonderful service for people who dont like to sit in an office full of people, easy to use online.
Date published: 2023-04-15
Rated 2 out of 5 by weitruynhqwecygqnwefxhu from There is a flaw with the program in Massachusetts A lot of people seem to have the same problem with tax exempt Massachusetts pension entries. Turbo Tax should clarify the process to avoid wasted time reviewing multiple times. The error won't allow state return to be Efiled. It is not clear that the entry should be left blank, one assumes the amount of the pension should be entered. The rest of the process is good and I would have been done in one sitting but I had to revisit three times to find the error after searching the internet for solutions.
All TurboTax® Offerings Reviews - Page 2991
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Nickname Turbo TAX fan from Turbo Tax made this EASY The system was very user-friendly and we appreciated the guidance of the answers to questions along the way.
Date published: 2023-04-15
Rated 1 out of 5 by Lame stuff from Secret fees Charges you secret fees while filing - won’t show till end
Date published: 2023-04-15
Rated 5 out of 5 by Tgall from Turbotax is awesome! Easy Navigation and process. It does all the hard work so you don't have to.
Date published: 2023-04-15
Rated 2 out of 5 by timmius4 from over the years the product has gotten worse There is not enough guidance or help or advice; the import feature failed for last years tax return and forms from third parties.
Date published: 2023-04-15
Rated 4 out of 5 by Mydogmia from Long Term User I have used Turbo Tax each year since 2015. It has consistently be an excellent choice.
Date published: 2023-04-15
Rated 5 out of 5 by SiouxZ from Turbo Tax is great Very easy to use and helpful. I like that it keeps all of my past info and I can go by it for the next years taxes. Wish it was cheaper though
Date published: 2023-04-15
Rated 5 out of 5 by DKandCK from Highly Recomended Very user friendly.I would highly recommend TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by Yidie from Great tax filing tool i have been using this tool for more than ten years. Always very satisfied.
Date published: 2023-04-15
Rated 5 out of 5 by melkaye21974 from Awesome online service Turbo tax is a wonderful service for people who dont like to sit in an office full of people, easy to use online.
Date published: 2023-04-15
Rated 2 out of 5 by weitruynhqwecygqnwefxhu from There is a flaw with the program in Massachusetts A lot of people seem to have the same problem with tax exempt Massachusetts pension entries. Turbo Tax should clarify the process to avoid wasted time reviewing multiple times. The error won't allow state return to be Efiled. It is not clear that the entry should be left blank, one assumes the amount of the pension should be entered. The rest of the process is good and I would have been done in one sitting but I had to revisit three times to find the error after searching the internet for solutions.
All TurboTax® Offerings Reviews - Page 2991
Date published: 2023-04-15