TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Great, just with one little snag The only hitch I ran into was when entering my 1099-G to report my 2019 state tax refund as part of my income. I'm not 100% sure if I needed to include it as income, since it wasn't a refund from taxes paid on a business or farm. I initially thought it needed to be included regardless, but then turbotax wanted me to give a name for the business that had been taxed, when there was none. My state sends out a 1099-G to everyone who got a state income tax refund, and I thought it needed to be counted as income for 2020, but the questions about the "business" made it confusing. I included it to be on the safe side, but I may have done so unnecessarily, and ended up paying more taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Loyal Turbo Tax user The reliable tax software used over 20 years that other competitors won't get close
Date published: 2021-04-16
Rated 5 out of 5 by from Best tax software! I had no need to chat with any Turbo Tax customer service
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax provide pop out information on all steps which is so useful.
Date published: 2021-04-16
Rated 5 out of 5 by from After this Year of Solitude, Turbo Tax is my Hero I have used Turbo Tax for the last 7 years, because I love the convenience and the fact that they do a lot of the thinking for me. And this year it's been a blessing because, after a year of solitude to elude COVID-19, my brain is feeling non-functional. So thank you, Turbo Tax,
Date published: 2021-04-16
Rated 5 out of 5 by from LOVE IT I love being able to do my own taxes. So easy and very understandable.
Date published: 2021-04-16
Rated 5 out of 5 by from Works Great! Second or third year using TurboTax. Love it. So easy - just follow the prompts on each page. Further hints, instructions, and explanations are there to be used if confused or not sure about something. Will be back next year!
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome Turbo Tax is a wonderful and easy way to do your taxes. Thank you, Turbo Tax.
Date published: 2021-04-16
Rated 2 out of 5 by from Took me 45 minutes to efile! During Efile turbo tax kept telling me there were errors with my 1099-b but didn't tell me what field it had issues with.
Date published: 2021-04-16
Rated 5 out of 5 by from 2020 Turbo Tax Easy and quick to use. Have been using Turbo Tax for years and it just keeps getting better!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great, just with one little snag The only hitch I ran into was when entering my 1099-G to report my 2019 state tax refund as part of my income. I'm not 100% sure if I needed to include it as income, since it wasn't a refund from taxes paid on a business or farm. I initially thought it needed to be included regardless, but then turbotax wanted me to give a name for the business that had been taxed, when there was none. My state sends out a 1099-G to everyone who got a state income tax refund, and I thought it needed to be counted as income for 2020, but the questions about the "business" made it confusing. I included it to be on the safe side, but I may have done so unnecessarily, and ended up paying more taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Loyal Turbo Tax user The reliable tax software used over 20 years that other competitors won't get close
Date published: 2021-04-16
Rated 5 out of 5 by from Best tax software! I had no need to chat with any Turbo Tax customer service
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax provide pop out information on all steps which is so useful.
Date published: 2021-04-16
Rated 5 out of 5 by from After this Year of Solitude, Turbo Tax is my Hero I have used Turbo Tax for the last 7 years, because I love the convenience and the fact that they do a lot of the thinking for me. And this year it's been a blessing because, after a year of solitude to elude COVID-19, my brain is feeling non-functional. So thank you, Turbo Tax,
Date published: 2021-04-16
Rated 5 out of 5 by from LOVE IT I love being able to do my own taxes. So easy and very understandable.
Date published: 2021-04-16
Rated 5 out of 5 by from Works Great! Second or third year using TurboTax. Love it. So easy - just follow the prompts on each page. Further hints, instructions, and explanations are there to be used if confused or not sure about something. Will be back next year!
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome Turbo Tax is a wonderful and easy way to do your taxes. Thank you, Turbo Tax.
Date published: 2021-04-16
Rated 2 out of 5 by from Took me 45 minutes to efile! During Efile turbo tax kept telling me there were errors with my 1099-b but didn't tell me what field it had issues with.
Date published: 2021-04-16
Rated 5 out of 5 by from 2020 Turbo Tax Easy and quick to use. Have been using Turbo Tax for years and it just keeps getting better!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2989