TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from My experience with TurboTax Have been filing with Turbo Tax for 18 years. Effortless experience.
Date published: 2023-04-14
Rated 1 out of 5 by from Most agrivating and cunfusing thing Ive ever donei It sucked hated it wont do it again and definitly will not recomend this service to anyone
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Good with Exceptions Turbo has been good with the exception of transferring some critical info to my Arkansas return. Under "Other Reportable Income" section I show my wife's income as a negative and a positive number due to her income being exempted under IRS Notice 2014-7. This entry is made with the proper explanation. TurboTax does not transfer that entry to the State form! In 2021 it transferred "Other Income" to the Other Income Details" ", but just showed the net "0" income number without any explanation. This triggered an adjustment by Arkansas Tax and I had to provide all kinds of documentation. Took months. This year, TuboTax didn't even produce the Other Income Details sheet for state. So, I am having to file manually and include a bunch of documentation. This is my 9th year with TurboTax, and my last if this isn't addressed!
Date published: 2023-04-14
Rated 4 out of 5 by from turbo Easy to use, self explanatory and I don't have any other comments
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! It's fast, easy to use, and quick to calculate your best refund.
Date published: 2023-04-14
Rated 5 out of 5 by from Submit Taxes using Turbo Tax It was a very simple process to full out and e-file my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Tax prep Quick and easier than ever, even though I went over the estimated time :)
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for many years now. Enjoy its simplicity plus all the options you are given to help with your taxes. I have confidence in their products. Thank you Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent service! I've used TurboTax for many years and am very happy with the product. Customer service advisor Johnathan, helped me work through some issues and I was able to get my returns e-filed.
Date published: 2023-04-14
Rated 5 out of 5 by from great software very easy for simple returns I use this software for all my kids returns and it is inexpensive and easy to file our returns. Help is always available
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2989
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My experience with TurboTax Have been filing with Turbo Tax for 18 years. Effortless experience.
Date published: 2023-04-14
Rated 1 out of 5 by from Most agrivating and cunfusing thing Ive ever donei It sucked hated it wont do it again and definitly will not recomend this service to anyone
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Good with Exceptions Turbo has been good with the exception of transferring some critical info to my Arkansas return. Under "Other Reportable Income" section I show my wife's income as a negative and a positive number due to her income being exempted under IRS Notice 2014-7. This entry is made with the proper explanation. TurboTax does not transfer that entry to the State form! In 2021 it transferred "Other Income" to the Other Income Details" ", but just showed the net "0" income number without any explanation. This triggered an adjustment by Arkansas Tax and I had to provide all kinds of documentation. Took months. This year, TuboTax didn't even produce the Other Income Details sheet for state. So, I am having to file manually and include a bunch of documentation. This is my 9th year with TurboTax, and my last if this isn't addressed!
Date published: 2023-04-14
Rated 4 out of 5 by from turbo Easy to use, self explanatory and I don't have any other comments
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! It's fast, easy to use, and quick to calculate your best refund.
Date published: 2023-04-14
Rated 5 out of 5 by from Submit Taxes using Turbo Tax It was a very simple process to full out and e-file my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Tax prep Quick and easier than ever, even though I went over the estimated time :)
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for many years now. Enjoy its simplicity plus all the options you are given to help with your taxes. I have confidence in their products. Thank you Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent service! I've used TurboTax for many years and am very happy with the product. Customer service advisor Johnathan, helped me work through some issues and I was able to get my returns e-filed.
Date published: 2023-04-14
Rated 5 out of 5 by from great software very easy for simple returns I use this software for all my kids returns and it is inexpensive and easy to file our returns. Help is always available
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2989