TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Great guidance and process is easy We have been using Turbo Tax for over several years, since our retirement. It is guided and the process is great for simple returns. It also maintains information from previous tax returns making the year to year transitions easier.
Date published: 2023-04-13
Rated 4 out of 5 by from Pretty good The vast majority of this was easy--just a matter of plugging in the numbers I've collected all year. But at one spot the instructions told me to choose an option that was not listed. And the state return included a form that I didn't need and couldn't delete. As a result I needed to file by mail instead of e-filing.
Date published: 2023-04-13
Rated 3 out of 5 by from Good but could be great... I own a mac. I own a business. Apparently, these two things do not work together when it comes time for tax season... I had to purchase a windows laptop just to be able to do my own taxes because the only "online" options to file my business taxes is a desktop version and that only works for windows computers. Lastly, if I am using QuickBooks online throughout the year it should be second nature to have the ability to transfer data to and from any of the intuit applications. This is not the case for the business side of intuit. If things like these continue to go uncorrected you will lose customers especially the ones in my age group. it's 2023 most things almost all things have moved completely digital we shouldn't be asking for easier transferring of files and not compatible operating systems. Fix these and I will be back next year, if not I will not.
Date published: 2023-04-13
Rated 5 out of 5 by from Great and esy to use! Easy and very accurate. Turbo Tax found plenty of legal deductions.
Date published: 2023-04-13
Rated 5 out of 5 by from I have used TurboTax for many years. I love it. I love TurboTax guiding me through the process. I'll use again.
Date published: 2023-04-13
Rated 5 out of 5 by from DIFFICULT TIMES FROM STORM THANK FOR THE HELP BEING DISPACE BY IAN WAS BAD THANKS FOR HELP
Date published: 2023-04-13
Rated 4 out of 5 by from very good I am a repeat customer I wish you would have notified me that I forgot 1 step and I have been waiting since Febuary for my return. I did it today other than that I like your service and will contnue to use the system.
Date published: 2023-04-13
Rated 3 out of 5 by from so so my state return cost over 1/2 the price of my federal return. I think one state return should be free with a federal return.
Date published: 2023-04-13
Rated 5 out of 5 by from Life is easier I have no idea how i would do my taxes without Turbo Tax
Date published: 2023-04-13
Rated 5 out of 5 by from I love using Turbotax I have used Turbotax for about 20 years. They make it easy to do taxes and I like that as I am not book smart and just fill in the blanks
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great guidance and process is easy We have been using Turbo Tax for over several years, since our retirement. It is guided and the process is great for simple returns. It also maintains information from previous tax returns making the year to year transitions easier.
Date published: 2023-04-13
Rated 4 out of 5 by from Pretty good The vast majority of this was easy--just a matter of plugging in the numbers I've collected all year. But at one spot the instructions told me to choose an option that was not listed. And the state return included a form that I didn't need and couldn't delete. As a result I needed to file by mail instead of e-filing.
Date published: 2023-04-13
Rated 3 out of 5 by from Good but could be great... I own a mac. I own a business. Apparently, these two things do not work together when it comes time for tax season... I had to purchase a windows laptop just to be able to do my own taxes because the only "online" options to file my business taxes is a desktop version and that only works for windows computers. Lastly, if I am using QuickBooks online throughout the year it should be second nature to have the ability to transfer data to and from any of the intuit applications. This is not the case for the business side of intuit. If things like these continue to go uncorrected you will lose customers especially the ones in my age group. it's 2023 most things almost all things have moved completely digital we shouldn't be asking for easier transferring of files and not compatible operating systems. Fix these and I will be back next year, if not I will not.
Date published: 2023-04-13
Rated 5 out of 5 by from Great and esy to use! Easy and very accurate. Turbo Tax found plenty of legal deductions.
Date published: 2023-04-13
Rated 5 out of 5 by from I have used TurboTax for many years. I love it. I love TurboTax guiding me through the process. I'll use again.
Date published: 2023-04-13
Rated 5 out of 5 by from DIFFICULT TIMES FROM STORM THANK FOR THE HELP BEING DISPACE BY IAN WAS BAD THANKS FOR HELP
Date published: 2023-04-13
Rated 4 out of 5 by from very good I am a repeat customer I wish you would have notified me that I forgot 1 step and I have been waiting since Febuary for my return. I did it today other than that I like your service and will contnue to use the system.
Date published: 2023-04-13
Rated 3 out of 5 by from so so my state return cost over 1/2 the price of my federal return. I think one state return should be free with a federal return.
Date published: 2023-04-13
Rated 5 out of 5 by from Life is easier I have no idea how i would do my taxes without Turbo Tax
Date published: 2023-04-13
Rated 5 out of 5 by from I love using Turbotax I have used Turbotax for about 20 years. They make it easy to do taxes and I like that as I am not book smart and just fill in the blanks
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2988