TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from There are some trouble spots in it. There were times I had trouble finding where to enter items.
Date published: 2022-04-04
Rated 5 out of 5 by from Used for years Turbo Tax has been great for the 20+ years we have used it.
Date published: 2022-04-04
Rated 4 out of 5 by from Easy to use I've used Turbo Tax for at least 10 years. This year there was some confusion about payment. I entered my checking account info with a date for payment of my federal tax. Once I got to the "file" part, Turbo Tax gave me two choices for payment: pay $40 and have federal tax payment deducted from my state refund or use a credit card to make a payment. I wanted it deducted from my checking account. I think this happened once I selected to pay $20 to have my state e-filed. I changed it back to mailing in my state and Turbo Tax did not ask for my credit card. I don't understand why this happened.
Date published: 2022-04-04
Rated 5 out of 5 by from Very helpful Debbie was very helpful my husband recently passed away and things have been very difficult for me she was extremely considerate of my situation
Date published: 2022-04-04
Rated 5 out of 5 by from Like better than H&R Block I switched last year because I was having trouble entering information on employee stock options that we sold. TurboTax has excellent explanations and hints on how to handle complicated tax situations and I was able to enter the information correctly. I am confident that the return is accurate, and all information is reported correctly.
Date published: 2022-04-04
Rated 5 out of 5 by from I love Turbo Tax!!! This is my second year using Turbo Tax, and it really is the best! The experts I work with are all so nice and knowledgeable! They always answer all my questions and give me good advice! Thank you Turbo Tax!
Date published: 2022-04-04
Rated 5 out of 5 by from Clarence was great Really enjoyed Clarence. Very friendly and helpful. Much appreciated I was aligned with such a professional.
Date published: 2022-04-04
Rated 5 out of 5 by from Lets Go Brandon 2022! Its pretty much a convenient way to do taxes, even though some of the details you find in the IRS Tax Guide give you specific info (like tax tables) that is not available with TTax. I've been using Turbo Tax for a number of years now, so for me, its the easiest way to file, even though this year there was some pain under the new Administration.
Date published: 2022-04-04
Rated 4 out of 5 by from First time using it. Went fairly smooth. There were some redundancy issues after talking to the initial representative prior to being connected to the tax prep agent
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax review Everything was alright until it came to the price. I was assuming I signed up for the full service of $199 but at the end I was charged $349.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2981
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from There are some trouble spots in it. There were times I had trouble finding where to enter items.
Date published: 2022-04-04
Rated 5 out of 5 by from Used for years Turbo Tax has been great for the 20+ years we have used it.
Date published: 2022-04-04
Rated 4 out of 5 by from Easy to use I've used Turbo Tax for at least 10 years. This year there was some confusion about payment. I entered my checking account info with a date for payment of my federal tax. Once I got to the "file" part, Turbo Tax gave me two choices for payment: pay $40 and have federal tax payment deducted from my state refund or use a credit card to make a payment. I wanted it deducted from my checking account. I think this happened once I selected to pay $20 to have my state e-filed. I changed it back to mailing in my state and Turbo Tax did not ask for my credit card. I don't understand why this happened.
Date published: 2022-04-04
Rated 5 out of 5 by from Very helpful Debbie was very helpful my husband recently passed away and things have been very difficult for me she was extremely considerate of my situation
Date published: 2022-04-04
Rated 5 out of 5 by from Like better than H&R Block I switched last year because I was having trouble entering information on employee stock options that we sold. TurboTax has excellent explanations and hints on how to handle complicated tax situations and I was able to enter the information correctly. I am confident that the return is accurate, and all information is reported correctly.
Date published: 2022-04-04
Rated 5 out of 5 by from I love Turbo Tax!!! This is my second year using Turbo Tax, and it really is the best! The experts I work with are all so nice and knowledgeable! They always answer all my questions and give me good advice! Thank you Turbo Tax!
Date published: 2022-04-04
Rated 5 out of 5 by from Clarence was great Really enjoyed Clarence. Very friendly and helpful. Much appreciated I was aligned with such a professional.
Date published: 2022-04-04
Rated 5 out of 5 by from Lets Go Brandon 2022! Its pretty much a convenient way to do taxes, even though some of the details you find in the IRS Tax Guide give you specific info (like tax tables) that is not available with TTax. I've been using Turbo Tax for a number of years now, so for me, its the easiest way to file, even though this year there was some pain under the new Administration.
Date published: 2022-04-04
Rated 4 out of 5 by from First time using it. Went fairly smooth. There were some redundancy issues after talking to the initial representative prior to being connected to the tax prep agent
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax review Everything was alright until it came to the price. I was assuming I signed up for the full service of $199 but at the end I was charged $349.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2981