TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Will Not Continue To Use I have used Turbotax for years past and it has been very simple and easy to use. They have changed things that not only made the system way more complicated but also charged me for things I did not want/need. I will be looking to use a different tax prep/filing system in the years to come.
Date published: 2023-04-14
Rated 5 out of 5 by from Super Quick and easy Really quick and easy...much quicker this year than last year.
Date published: 2023-04-14
Rated 5 out of 5 by from Much Appreciated Fantastic, but did not like surprise fee at the end for using my federal refund to pay Turbo Tax. The price options should have been shared when selection was made.
Date published: 2023-04-14
Rated 5 out of 5 by from Many years of faithful TurboTax service TurboTax is an amazing program and has continually improved over many years. I've used it for more then twenty years now. I love it.
Date published: 2023-04-14
Rated 5 out of 5 by from Really helped me and I used in person help three t I had a complicated situation this year, I was wodowed, in inherited my husban's house, then I sold how house and moved into a renal I own. The live expert was able to handle that.
Date published: 2023-04-14
Rated 2 out of 5 by from A bit pricey, and 1095-A headaches The service is a bit pricey, and too many pop-ups to upsell you on the service. Also, your 1095-A entry would not allow me to enter a $0.00 value in any months in column B, which would be fine if you could also mark certain months as ineligible for claiming the PTC. I was unsure if I could claim eligibility for the PTC for the month of December due to starting a new job, and if I would have been eligible to join the company healthcare plan, my December SLCSP would have been $0.00. because the TurboTax software would not allow me to enter a $0.00 value for December without incorrectly labeling the $0.00 value in column B as an error, I would have had to print and manually edit the tax forms before mailing in my return. Fortunately, it didn't impact me this time, but they should fix that issue.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax I liked Turbo Tax, except the cost went way up, and the transaction feels were huge. I could of had a tax professional do my taxes for not much more. I think next year I will let a professional do my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Love it. 42 is the answer to all things in the universe. Ask Siri.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick I AM AMAZED!! This is my firstr year doing taxes and i forgot all about the 1095 form until i came across it in the mail a week or so later, so of course im freaking out thinking ive done messed it all up..then i get onto my account and first thing to pop up is FIX 1095 FORM AREA button each area was so simple and easy to use so simple i FILED MY OWN TAXES!! Writing this review truthfully i feel like ive been doing this for years! I HIGHLY HIGHLY reccomend TURBO TAX INIUIT!!!
Date published: 2023-04-14
Rated 4 out of 5 by from Gets better every year the only reason for 4 stars is the tax code is stupid. Taxes should not require a degree to be good at doing. or taken in the first place. However, Turbo tax is amazing with making it simple to compute. and using it yearly makes it even more convenient.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Will Not Continue To Use I have used Turbotax for years past and it has been very simple and easy to use. They have changed things that not only made the system way more complicated but also charged me for things I did not want/need. I will be looking to use a different tax prep/filing system in the years to come.
Date published: 2023-04-14
Rated 5 out of 5 by from Super Quick and easy Really quick and easy...much quicker this year than last year.
Date published: 2023-04-14
Rated 5 out of 5 by from Much Appreciated Fantastic, but did not like surprise fee at the end for using my federal refund to pay Turbo Tax. The price options should have been shared when selection was made.
Date published: 2023-04-14
Rated 5 out of 5 by from Many years of faithful TurboTax service TurboTax is an amazing program and has continually improved over many years. I've used it for more then twenty years now. I love it.
Date published: 2023-04-14
Rated 5 out of 5 by from Really helped me and I used in person help three t I had a complicated situation this year, I was wodowed, in inherited my husban's house, then I sold how house and moved into a renal I own. The live expert was able to handle that.
Date published: 2023-04-14
Rated 2 out of 5 by from A bit pricey, and 1095-A headaches The service is a bit pricey, and too many pop-ups to upsell you on the service. Also, your 1095-A entry would not allow me to enter a $0.00 value in any months in column B, which would be fine if you could also mark certain months as ineligible for claiming the PTC. I was unsure if I could claim eligibility for the PTC for the month of December due to starting a new job, and if I would have been eligible to join the company healthcare plan, my December SLCSP would have been $0.00. because the TurboTax software would not allow me to enter a $0.00 value for December without incorrectly labeling the $0.00 value in column B as an error, I would have had to print and manually edit the tax forms before mailing in my return. Fortunately, it didn't impact me this time, but they should fix that issue.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax I liked Turbo Tax, except the cost went way up, and the transaction feels were huge. I could of had a tax professional do my taxes for not much more. I think next year I will let a professional do my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Love it. 42 is the answer to all things in the universe. Ask Siri.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick I AM AMAZED!! This is my firstr year doing taxes and i forgot all about the 1095 form until i came across it in the mail a week or so later, so of course im freaking out thinking ive done messed it all up..then i get onto my account and first thing to pop up is FIX 1095 FORM AREA button each area was so simple and easy to use so simple i FILED MY OWN TAXES!! Writing this review truthfully i feel like ive been doing this for years! I HIGHLY HIGHLY reccomend TURBO TAX INIUIT!!!
Date published: 2023-04-14
Rated 4 out of 5 by from Gets better every year the only reason for 4 stars is the tax code is stupid. Taxes should not require a degree to be good at doing. or taken in the first place. However, Turbo tax is amazing with making it simple to compute. and using it yearly makes it even more convenient.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2980