TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from TurboTax was fine skip the extras I've been a long-time TurboTax user and this year upgraded to the Live Expert Review feature. After the expert told me I was ready to file, I found several key mistakes and thousands of extra refund dollars after going over it with a family member. I think the software is fine, but Intuit is definitely overselling the expertise of some of their experts. I won't be using those upgraded features again in the future.
Date published: 2021-04-18
Rated 5 out of 5 by from Always appreciate TurboTax! easy and intuitive to use! thank you for allowing us to complete from the ease of our home
Date published: 2021-04-18
Rated 5 out of 5 by from turbotax is awesome great- easy to use and follow even for a beginner !
Date published: 2021-04-18
Rated 1 out of 5 by from Saving and efiling returns would not be an issue I have been a long time user and have always returned the following year, no hesitation. This year once I save my file I am locked out. Cannot reopen, cannot efile....completely locked out. Google search reveals others with this problem. Trouble shooting tips useless.
Date published: 2021-04-18
Rated 3 out of 5 by from it's good as far as tax preperation Difficult to make changes and getting expensive, plus I can't believe I was charged over $14 in tax on Turbo Tax usage fee??? I guess it's time to go to my accountant again!
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax Premier is great I have used Turbo Tax for many years and found it to be very simple to use and direct me on items that I might have had a question. Recommend it for anyone preparing their on taxes.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is Great! Used TurboTax for the first time and it was very easy to guide through when filing my taxes.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is awesome The experts are experts and oh so helpful! by phone and chat
Date published: 2021-04-18
Rated 5 out of 5 by from I used for years, never had an issue. Easy to use I use this for all family members it is so easy to use any one can use it as long as you can use a computer
Date published: 2021-04-18
Rated 5 out of 5 by from Easy to use as always; for Federal and State taxes I really appreciated the addition of the stimulus payment form and determination if additional stimulus payment(s) is warranted.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2978
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax was fine skip the extras I've been a long-time TurboTax user and this year upgraded to the Live Expert Review feature. After the expert told me I was ready to file, I found several key mistakes and thousands of extra refund dollars after going over it with a family member. I think the software is fine, but Intuit is definitely overselling the expertise of some of their experts. I won't be using those upgraded features again in the future.
Date published: 2021-04-18
Rated 5 out of 5 by from Always appreciate TurboTax! easy and intuitive to use! thank you for allowing us to complete from the ease of our home
Date published: 2021-04-18
Rated 5 out of 5 by from turbotax is awesome great- easy to use and follow even for a beginner !
Date published: 2021-04-18
Rated 1 out of 5 by from Saving and efiling returns would not be an issue I have been a long time user and have always returned the following year, no hesitation. This year once I save my file I am locked out. Cannot reopen, cannot efile....completely locked out. Google search reveals others with this problem. Trouble shooting tips useless.
Date published: 2021-04-18
Rated 3 out of 5 by from it's good as far as tax preperation Difficult to make changes and getting expensive, plus I can't believe I was charged over $14 in tax on Turbo Tax usage fee??? I guess it's time to go to my accountant again!
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax Premier is great I have used Turbo Tax for many years and found it to be very simple to use and direct me on items that I might have had a question. Recommend it for anyone preparing their on taxes.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is Great! Used TurboTax for the first time and it was very easy to guide through when filing my taxes.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is awesome The experts are experts and oh so helpful! by phone and chat
Date published: 2021-04-18
Rated 5 out of 5 by from I used for years, never had an issue. Easy to use I use this for all family members it is so easy to use any one can use it as long as you can use a computer
Date published: 2021-04-18
Rated 5 out of 5 by from Easy to use as always; for Federal and State taxes I really appreciated the addition of the stimulus payment form and determination if additional stimulus payment(s) is warranted.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2978