TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy to use but no instruction to fix e-filing pro Turbotax is easy for use, Just hard to find solutions to e-file rejection IND-031-04
Date published: 2023-04-13
Rated 5 out of 5 by from Some times it is very slow ITt is great. tT gets slow on start and stucks when correctin a work sheet
Date published: 2023-04-13
Rated 5 out of 5 by from Great program Simple. Excellent customer service. Will use again next year
Date published: 2023-04-13
Rated 5 out of 5 by from Good It works. Am I up to 42 characters yet. Not sure why I have to do this
Date published: 2023-04-13
Rated 5 out of 5 by from Nice Fast forward and quick and easy to use. I like that it has videos to explain a complicated task as well
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Reliable I have been using Turbo Tax for over 10+ years. Every year I am amazed at the improvements that they make to enhance my experience. I definitely recommend this product to anyone wanting to get their taxes done accurately, even if its a small business owner!
Date published: 2023-04-13
Rated 1 out of 5 by from Make this free if you have to pay the government. I believe it is absolutely shameless to spend over $200 to pay the government an additional $480 in Federal Taxes. If I am paying the government with my hard earned money than this platform should provide me FREE service. This is 2023 and the inflation is through the roof that I am unable to fulfill my needs because everything is so expensive. Think about it.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax extorts $ from tax returns After doing my taxes for years on TurboTax, I'm sick of the constant upgrade offers and the inability to change my tax info, forcing me to upgrade to premium. It is criminal. Never again.
Date published: 2023-04-13
Rated 4 out of 5 by from Thanks The support on the phone I got was great. They even called me back when we got disconnected. In a world where businesses are shutting down, you need to make the recapture forms more easily accessible. It took too long for me to locate them. When an asset is converted to personal use it should come up then so we have the option to use it. Thank you for helping me with my taxes since 1997.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax is awful for multiple states Had to submit for three states due to work moves this year and spent half the return trying to figure out why my state taxes made no sense only to discover turbotax had only pulled in local taxes paid for only one of the five jurisdictions I had to pay taxes from the W2 information it pulled from ADP. There was no way in the state section to see a summary of taxes owed vs. taxes paid that would've highlighted this issue. Would've saved time getting a professional to do it and have a hard time believe it would've cost any more since each individual state was an additional $60 to file.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2977
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use but no instruction to fix e-filing pro Turbotax is easy for use, Just hard to find solutions to e-file rejection IND-031-04
Date published: 2023-04-13
Rated 5 out of 5 by from Some times it is very slow ITt is great. tT gets slow on start and stucks when correctin a work sheet
Date published: 2023-04-13
Rated 5 out of 5 by from Great program Simple. Excellent customer service. Will use again next year
Date published: 2023-04-13
Rated 5 out of 5 by from Good It works. Am I up to 42 characters yet. Not sure why I have to do this
Date published: 2023-04-13
Rated 5 out of 5 by from Nice Fast forward and quick and easy to use. I like that it has videos to explain a complicated task as well
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Reliable I have been using Turbo Tax for over 10+ years. Every year I am amazed at the improvements that they make to enhance my experience. I definitely recommend this product to anyone wanting to get their taxes done accurately, even if its a small business owner!
Date published: 2023-04-13
Rated 1 out of 5 by from Make this free if you have to pay the government. I believe it is absolutely shameless to spend over $200 to pay the government an additional $480 in Federal Taxes. If I am paying the government with my hard earned money than this platform should provide me FREE service. This is 2023 and the inflation is through the roof that I am unable to fulfill my needs because everything is so expensive. Think about it.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax extorts $ from tax returns After doing my taxes for years on TurboTax, I'm sick of the constant upgrade offers and the inability to change my tax info, forcing me to upgrade to premium. It is criminal. Never again.
Date published: 2023-04-13
Rated 4 out of 5 by from Thanks The support on the phone I got was great. They even called me back when we got disconnected. In a world where businesses are shutting down, you need to make the recapture forms more easily accessible. It took too long for me to locate them. When an asset is converted to personal use it should come up then so we have the option to use it. Thank you for helping me with my taxes since 1997.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax is awful for multiple states Had to submit for three states due to work moves this year and spent half the return trying to figure out why my state taxes made no sense only to discover turbotax had only pulled in local taxes paid for only one of the five jurisdictions I had to pay taxes from the W2 information it pulled from ADP. There was no way in the state section to see a summary of taxes owed vs. taxes paid that would've highlighted this issue. Would've saved time getting a professional to do it and have a hard time believe it would've cost any more since each individual state was an additional $60 to file.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2977