TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from The best out there, but could be better Very well constructed application. Improvements should include the ability to toggle back and forth between forms and "Walk me through". Would be great to open a forms window while completing "Walk me through" and see which form(s) are being populated. Another feature would be to allow inputs to be tagged as "estimated" or "draft", then in review, bring up all tagged data for updating/finalizing.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo tax is difficult. It is hard to find Sch E expenses. IT is hard to accurately prepare a tax estimate, Prefer more details with a full worksheet printout of the computation. Also, I plan to go back and revise my estimated taxes for each estimate. Prefer a separate button to open estimated. It is too deeply imbedded and hard to find. Looking for different software with better estimates built in.
Date published: 2022-04-04
Rated 5 out of 5 by from Excellent It is the most user's friendly software that I have ever seen.
Date published: 2022-04-04
Rated 5 out of 5 by from Awsome I have been using.it for years and I will continue to use it.
Date published: 2022-04-04
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX WAS EASY TO USE AND WORKED GREAT. I WILL USE AGAIN IN THE FUTURE
Date published: 2022-04-04
Rated 5 out of 5 by from Top notches First time filing, super pumped at how easy it was. Been using a "tax guy" for years. Thank you all for the simple step by step function with break down of information!!!
Date published: 2022-04-04
Rated 4 out of 5 by from Difficulty navigating the system i went thru a couple of weeks trying to upgrade to Premier level and received nothing but incorrect instruction and nowhere to turn to speak to a live person about my frustration. Finally my assigned accountant realized i was about to move on to another company and said that she could upgrade me on her end. Without her help i would have used another company.
Date published: 2022-04-04
Rated 5 out of 5 by from customer service is really down to earth I've used TurboTax for the last 8 years and love them!
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax full service is the way to go! Had a great experience using the TT full service platform. The tax arranger was very thorough and helpful in pairing me with a tax advisor who had significant experience dealing with my tax profile. Jamie, the tax advisor, was awesome. She was personable and thorough, and was easy to connect with (always available to chat). She also did a great job explaining my outcome and what the drivers were that led to it. Will definitely use again!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is awesome Great live Turbo Tax expert, fast response time. Thanks
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The best out there, but could be better Very well constructed application. Improvements should include the ability to toggle back and forth between forms and "Walk me through". Would be great to open a forms window while completing "Walk me through" and see which form(s) are being populated. Another feature would be to allow inputs to be tagged as "estimated" or "draft", then in review, bring up all tagged data for updating/finalizing.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo tax is difficult. It is hard to find Sch E expenses. IT is hard to accurately prepare a tax estimate, Prefer more details with a full worksheet printout of the computation. Also, I plan to go back and revise my estimated taxes for each estimate. Prefer a separate button to open estimated. It is too deeply imbedded and hard to find. Looking for different software with better estimates built in.
Date published: 2022-04-04
Rated 5 out of 5 by from Excellent It is the most user's friendly software that I have ever seen.
Date published: 2022-04-04
Rated 5 out of 5 by from Awsome I have been using.it for years and I will continue to use it.
Date published: 2022-04-04
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX WAS EASY TO USE AND WORKED GREAT. I WILL USE AGAIN IN THE FUTURE
Date published: 2022-04-04
Rated 5 out of 5 by from Top notches First time filing, super pumped at how easy it was. Been using a "tax guy" for years. Thank you all for the simple step by step function with break down of information!!!
Date published: 2022-04-04
Rated 4 out of 5 by from Difficulty navigating the system i went thru a couple of weeks trying to upgrade to Premier level and received nothing but incorrect instruction and nowhere to turn to speak to a live person about my frustration. Finally my assigned accountant realized i was about to move on to another company and said that she could upgrade me on her end. Without her help i would have used another company.
Date published: 2022-04-04
Rated 5 out of 5 by from customer service is really down to earth I've used TurboTax for the last 8 years and love them!
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax full service is the way to go! Had a great experience using the TT full service platform. The tax arranger was very thorough and helpful in pairing me with a tax advisor who had significant experience dealing with my tax profile. Jamie, the tax advisor, was awesome. She was personable and thorough, and was easy to connect with (always available to chat). She also did a great job explaining my outcome and what the drivers were that led to it. Will definitely use again!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is awesome Great live Turbo Tax expert, fast response time. Thanks
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2975