TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PeterJ47 from
Turbotax works great
This is my sixth out seventh year and the software gets better and better.
Date published: 2023-04-13
Rated 3 out of 5 by
Tom2426 from
Turbo Tax is very easy to use for simple returns
I've been using Turbo Tax for eight years, always easy to use.
Date published: 2023-04-13
Rated 1 out of 5 by
RFA803 from
Frustrating
I have been a TurboTax user for years, but had the most frustrating experience ever this year: review loops and unclear responses to help queries, plus constant upselling efforts. Boo.
Date published: 2023-04-13
Rated 4 out of 5 by
null from
High charges for state filings
Program is easy to work with, quite expensive when you have to do multiple states and filling fees for some states is also high. May have to discontinue using if rates keep increasing. Would also like to see the number of allowable returns (federal) increased.
Date published: 2023-04-13
Rated 4 out of 5 by
Nicknames are not require from
Works well, stuck in loop from 2021
Tax experts were quite helpful. Talked to 3 experts about a loop that I found myself in 2021 and now again in 2022. Looking up the issue they said I did everything right and the software will not let them or myself to fix the issue and I will not be able to E-file because of this issue. They said I will have this issue every year until Turbotax fixes this issue.
Date published: 2023-04-13
Rated 1 out of 5 by
u_suck_turbotax from
Too many glitches year after year
I ran into several instances where there were glitches in their software. They continue to sell their software but have yet to update or fix known errors. I had to go to help forums for known errors that occur year after year. If I am spending hours researching how I can manually work around these errors, I'm better off taking it to a cpa and let them handle everything. Also, thank you for contributing to inflation unnecessarily. I keep all of my old installation cd's. The price went up exactly 20% last year to this year (79.88 to 95.88 for Home & Business). Was there really that much updating (that you didn't do) to put into affect? Doubtful.
Date published: 2023-04-13
Rated 5 out of 5 by
MWilkinson81 from
Simple and Quick
Was fairly simple even with buying and sold stocks this past year and even had one issue and their live experts were able to help get the issue resolved within minutes so I could move forward with getting my taxes filed.
Date published: 2023-04-13
Rated 5 out of 5 by
Bgood2earth from
Simple and Accurate
It is an easy way to get your taxes filed. Used this program for years.
Date published: 2023-04-13
Rated 5 out of 5 by
Ed054 from
Was easy to use
Very good and very easy to use. All my past records on my laptop helps
Date published: 2023-04-13
Rated 5 out of 5 by
Clvegidulocavi from
Turbo tax is awesome
So easy and quick yo use. Did my taxes at home in my spare time. Assistance makes filing taxes painless and efficient. Thank you for an excellent service!
All TurboTax® Offerings Reviews - Page 2974
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PeterJ47 from
Turbotax works great
This is my sixth out seventh year and the software gets better and better.
Date published: 2023-04-13
Rated 3 out of 5 by
Tom2426 from
Turbo Tax is very easy to use for simple returns
I've been using Turbo Tax for eight years, always easy to use.
Date published: 2023-04-13
Rated 1 out of 5 by
RFA803 from
Frustrating
I have been a TurboTax user for years, but had the most frustrating experience ever this year: review loops and unclear responses to help queries, plus constant upselling efforts. Boo.
Date published: 2023-04-13
Rated 4 out of 5 by
null from
High charges for state filings
Program is easy to work with, quite expensive when you have to do multiple states and filling fees for some states is also high. May have to discontinue using if rates keep increasing. Would also like to see the number of allowable returns (federal) increased.
Date published: 2023-04-13
Rated 4 out of 5 by
Nicknames are not require from
Works well, stuck in loop from 2021
Tax experts were quite helpful. Talked to 3 experts about a loop that I found myself in 2021 and now again in 2022. Looking up the issue they said I did everything right and the software will not let them or myself to fix the issue and I will not be able to E-file because of this issue. They said I will have this issue every year until Turbotax fixes this issue.
Date published: 2023-04-13
Rated 1 out of 5 by
u_suck_turbotax from
Too many glitches year after year
I ran into several instances where there were glitches in their software. They continue to sell their software but have yet to update or fix known errors. I had to go to help forums for known errors that occur year after year. If I am spending hours researching how I can manually work around these errors, I'm better off taking it to a cpa and let them handle everything. Also, thank you for contributing to inflation unnecessarily. I keep all of my old installation cd's. The price went up exactly 20% last year to this year (79.88 to 95.88 for Home & Business). Was there really that much updating (that you didn't do) to put into affect? Doubtful.
Date published: 2023-04-13
Rated 5 out of 5 by
MWilkinson81 from
Simple and Quick
Was fairly simple even with buying and sold stocks this past year and even had one issue and their live experts were able to help get the issue resolved within minutes so I could move forward with getting my taxes filed.
Date published: 2023-04-13
Rated 5 out of 5 by
Bgood2earth from
Simple and Accurate
It is an easy way to get your taxes filed. Used this program for years.
Date published: 2023-04-13
Rated 5 out of 5 by
Ed054 from
Was easy to use
Very good and very easy to use. All my past records on my laptop helps
Date published: 2023-04-13
Rated 5 out of 5 by
Clvegidulocavi from
Turbo tax is awesome
So easy and quick yo use. Did my taxes at home in my spare time. Assistance makes filing taxes painless and efficient. Thank you for an excellent service!
All TurboTax® Offerings Reviews - Page 2974
Date published: 2023-04-13