TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is good but is expensive for my budget. I was drawn to Turbo Tax due to the no fee ad. But I ended up paying $317 for filing! I will look for alternative options to get the same or higher quality but at a lower fee.
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax for business needs some more explanation It is a good product, but some of the support that is present in the personal product needs to be present in the corporate version. Also, some subcategories on business expenses would be nice, so that people can refresh their memories from what expenses they had last year.
Date published: 2022-03-31
Rated 3 out of 5 by from Turbotax unexpected mandatory fees I love turbotax and been using it for years but I don't like the expected and mandatory fees. Since I have a child and received a child tax credit I shouldn't have to pay the $100 fee. very upset. should have an option to opt out.
Date published: 2022-03-31
Rated 1 out of 5 by from horrible My US Bank discount wouldn't apply to my account even though the "upgrade" option showed the discounts. I decided I'd upgrade one level up, then downgrade to see if the discount would be applied. It did get applied but I was unable to downgrade resulting in $25 extra to file my taxes (Deluxe - $75, Self employed - $99). The only way I could downgrade was by deleting my entire return and starting over. A return With over 100 stock transactions, 3 W2s, Property taxes.. Basically 6-8 hours of work entering information in. Turbo Tax, THIS is a joke for not letting people downgrade and keep their info. Last year I'm using Turbo tax, or any Intuit software. Credit Karma? Nah, Credit sesame Turbo Tax? Nah, Tax act.
Date published: 2022-03-31
Rated 5 out of 5 by from rad great loved it ill be back next year thanks again best wishes
Date published: 2022-03-31
Rated 4 out of 5 by from Great Product Easy to manage and support, help is very nice. Reviewing documents help from have a problem down the road with the IRS.
Date published: 2022-03-31
Rated 5 out of 5 by from great experiance it was easy to use. one question was answered quickly and was the correct info
Date published: 2022-03-31
Rated 3 out of 5 by from I need Turbotax business for MAC I like doing my business taxes with Turbotax because it is easy to follow, however there is no version for MAC users which is very frustrating. Please develop a new version for MAC!
Date published: 2022-03-31
Rated 5 out of 5 by from Extremely Helpful My experience was great and I received great support from 2 support agents.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I file with TurboTax every year I don't use any other way to do my taxes
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 2972
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is good but is expensive for my budget. I was drawn to Turbo Tax due to the no fee ad. But I ended up paying $317 for filing! I will look for alternative options to get the same or higher quality but at a lower fee.
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax for business needs some more explanation It is a good product, but some of the support that is present in the personal product needs to be present in the corporate version. Also, some subcategories on business expenses would be nice, so that people can refresh their memories from what expenses they had last year.
Date published: 2022-03-31
Rated 3 out of 5 by from Turbotax unexpected mandatory fees I love turbotax and been using it for years but I don't like the expected and mandatory fees. Since I have a child and received a child tax credit I shouldn't have to pay the $100 fee. very upset. should have an option to opt out.
Date published: 2022-03-31
Rated 1 out of 5 by from horrible My US Bank discount wouldn't apply to my account even though the "upgrade" option showed the discounts. I decided I'd upgrade one level up, then downgrade to see if the discount would be applied. It did get applied but I was unable to downgrade resulting in $25 extra to file my taxes (Deluxe - $75, Self employed - $99). The only way I could downgrade was by deleting my entire return and starting over. A return With over 100 stock transactions, 3 W2s, Property taxes.. Basically 6-8 hours of work entering information in. Turbo Tax, THIS is a joke for not letting people downgrade and keep their info. Last year I'm using Turbo tax, or any Intuit software. Credit Karma? Nah, Credit sesame Turbo Tax? Nah, Tax act.
Date published: 2022-03-31
Rated 5 out of 5 by from rad great loved it ill be back next year thanks again best wishes
Date published: 2022-03-31
Rated 4 out of 5 by from Great Product Easy to manage and support, help is very nice. Reviewing documents help from have a problem down the road with the IRS.
Date published: 2022-03-31
Rated 5 out of 5 by from great experiance it was easy to use. one question was answered quickly and was the correct info
Date published: 2022-03-31
Rated 3 out of 5 by from I need Turbotax business for MAC I like doing my business taxes with Turbotax because it is easy to follow, however there is no version for MAC users which is very frustrating. Please develop a new version for MAC!
Date published: 2022-03-31
Rated 5 out of 5 by from Extremely Helpful My experience was great and I received great support from 2 support agents.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I file with TurboTax every year I don't use any other way to do my taxes
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 2972