TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Needs fixing Could not print payment vouchers needed with the 66-character code intact. I needed to use different font to make the fit but was not able to do so. The review process did not catch an error with a keyed in SSN. My returns have thus been sent in twice and I am assuming the corrected form will be the top return selected. All together a sub-par performance.
Date published: 2022-04-02
Rated 4 out of 5 by from Great for uncomplicated tax situations. Great for uncomplicated tax situations. Our tax situation was a bit more complicated this time but we were still able to navigate fairly easily.
Date published: 2022-04-02
Rated 5 out of 5 by from Consistently Easy I get more confident every year with help from Turbo Tax. And having a Tax expert to chat with was a nice experience.
Date published: 2022-04-02
Rated 4 out of 5 by from Very pleased I was very pleased with my experience with turbotax. I feel like it was the smoothest online tax prep source I have used.
Date published: 2022-04-02
Rated 5 out of 5 by from I like TurboTax! Easy to use! Have for 7 years ✅ I was going to tried a different one but wasn’t as user friendly!
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Everyone that I worked with and spoke to with TurboTax as great. Sarah was very helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is better the H&R Block I tried to use H&R Block for my taxes to try a save a few dollars. Won't be doing it again. Thanks TurboTax for being so straightforward and helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Good Good reprisentitive good help patients and guid saticfied.
Date published: 2022-04-02
Rated 3 out of 5 by from Somehow Clunky and Smooth Depending on what I was doing, it was both great and terrible. Overall entry of information was easy, but ran into a lot of issues trying to enter the 1099-MISC and it defaulting to creating a schedule C when none was needed. Additionally, was unable to pay for the state e-file with three different cards and it didn't work until I switched to my wife's card. Useful product overall and significantly simplifies the process, but these annoyances added a bunch of time and I may try out H&R software in 2023.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is the best! my turbo tax expert was very helpful and on top of things.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs fixing Could not print payment vouchers needed with the 66-character code intact. I needed to use different font to make the fit but was not able to do so. The review process did not catch an error with a keyed in SSN. My returns have thus been sent in twice and I am assuming the corrected form will be the top return selected. All together a sub-par performance.
Date published: 2022-04-02
Rated 4 out of 5 by from Great for uncomplicated tax situations. Great for uncomplicated tax situations. Our tax situation was a bit more complicated this time but we were still able to navigate fairly easily.
Date published: 2022-04-02
Rated 5 out of 5 by from Consistently Easy I get more confident every year with help from Turbo Tax. And having a Tax expert to chat with was a nice experience.
Date published: 2022-04-02
Rated 4 out of 5 by from Very pleased I was very pleased with my experience with turbotax. I feel like it was the smoothest online tax prep source I have used.
Date published: 2022-04-02
Rated 5 out of 5 by from I like TurboTax! Easy to use! Have for 7 years ✅ I was going to tried a different one but wasn’t as user friendly!
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Everyone that I worked with and spoke to with TurboTax as great. Sarah was very helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is better the H&R Block I tried to use H&R Block for my taxes to try a save a few dollars. Won't be doing it again. Thanks TurboTax for being so straightforward and helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Good Good reprisentitive good help patients and guid saticfied.
Date published: 2022-04-02
Rated 3 out of 5 by from Somehow Clunky and Smooth Depending on what I was doing, it was both great and terrible. Overall entry of information was easy, but ran into a lot of issues trying to enter the 1099-MISC and it defaulting to creating a schedule C when none was needed. Additionally, was unable to pay for the state e-file with three different cards and it didn't work until I switched to my wife's card. Useful product overall and significantly simplifies the process, but these annoyances added a bunch of time and I may try out H&R software in 2023.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is the best! my turbo tax expert was very helpful and on top of things.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2971