TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from easy to use the software was easy to use, and the prompts given were very useful
Date published: 2021-04-18
Rated 4 out of 5 by from Good tax software, Cost / Fees on the higher side I have used TurboTax for a few years and the software is good. However, there are many other options now, and the cost to buy and the additional fees to file the state return seem high in my opinion. Would like to see free state file included.
Date published: 2021-04-18
Rated 5 out of 5 by from Thanks, Timothy and TurboTax! My experience with Timothy and TurboTax was great! He was knowledgable, responsive, and pleasant to work with. He made taxes feel truly painless!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is da bomb ! Software executes well, great detail and advice on typical tax application.
Date published: 2021-04-18
Rated 5 out of 5 by from Consistently great I've used TurboTax for decades and it has never failed to relieve the stress of tax preparation. I have full confidence every time.
Date published: 2021-04-18
Rated 1 out of 5 by from Absolute Crap 529 information doesn't work. It doesn't allow input of the state deduction for 529 Edvest contributions as it says it does in the help section (at least not for Wisconsin). It doesn't calculate the 529 distribution tax correctly either. Obviously, this item isn't part of their testing.
Date published: 2021-04-18
Rated 3 out of 5 by from Free? Not even close The service is overall good but way too expensive for what it is. My tax situation is considered complicated because I have one dependent, even though I took the standard deduction. In the end I kept getting prompted to add more services. I was only given the final charges after I had spent time inputting all of my tax info. I'll be shopping around next year for sure.
Date published: 2021-04-18
Rated 5 out of 5 by from Quick and easy filing I just filed my 2020 taxes! I ran into a small issue when the software did not accept my donations entry. I reached out to a Turbo Tax expert and received a response within 5 minutes. The discrepancy was resolved quickly and easily. I'm looking forward to my refund!
Date published: 2021-04-18
Rated 5 out of 5 by from Gave me peace of mind Great experience because I hadn’t filed in awhile since my husband don’t have enough income.
Date published: 2021-04-18
Rated 5 out of 5 by from Great Easy and quick thanks for everything. Will use again
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2967
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy to use the software was easy to use, and the prompts given were very useful
Date published: 2021-04-18
Rated 4 out of 5 by from Good tax software, Cost / Fees on the higher side I have used TurboTax for a few years and the software is good. However, there are many other options now, and the cost to buy and the additional fees to file the state return seem high in my opinion. Would like to see free state file included.
Date published: 2021-04-18
Rated 5 out of 5 by from Thanks, Timothy and TurboTax! My experience with Timothy and TurboTax was great! He was knowledgable, responsive, and pleasant to work with. He made taxes feel truly painless!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is da bomb ! Software executes well, great detail and advice on typical tax application.
Date published: 2021-04-18
Rated 5 out of 5 by from Consistently great I've used TurboTax for decades and it has never failed to relieve the stress of tax preparation. I have full confidence every time.
Date published: 2021-04-18
Rated 1 out of 5 by from Absolute Crap 529 information doesn't work. It doesn't allow input of the state deduction for 529 Edvest contributions as it says it does in the help section (at least not for Wisconsin). It doesn't calculate the 529 distribution tax correctly either. Obviously, this item isn't part of their testing.
Date published: 2021-04-18
Rated 3 out of 5 by from Free? Not even close The service is overall good but way too expensive for what it is. My tax situation is considered complicated because I have one dependent, even though I took the standard deduction. In the end I kept getting prompted to add more services. I was only given the final charges after I had spent time inputting all of my tax info. I'll be shopping around next year for sure.
Date published: 2021-04-18
Rated 5 out of 5 by from Quick and easy filing I just filed my 2020 taxes! I ran into a small issue when the software did not accept my donations entry. I reached out to a Turbo Tax expert and received a response within 5 minutes. The discrepancy was resolved quickly and easily. I'm looking forward to my refund!
Date published: 2021-04-18
Rated 5 out of 5 by from Gave me peace of mind Great experience because I hadn’t filed in awhile since my husband don’t have enough income.
Date published: 2021-04-18
Rated 5 out of 5 by from Great Easy and quick thanks for everything. Will use again
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2967