TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
Sara554412 from
Turbo Tax is too expensive
There are so many mandatory fees they don't tell you about.
Date published: 2023-04-13
Rated 5 out of 5 by
CMKAIT from
Easy
Easy to use and easy to chat with accountant if needed.
Date published: 2023-04-13
Rated 4 out of 5 by
178 for what from
Looking forward to no charge filing offered by irs
While turbo tax has been helpful, the reason I’ve used it is because it is virtually impossible to file by paper and even though our taxes are simple, they are beyond turbo tax free filing. Why we have to purchase a service unnecessary I hope congress addresses.
Date published: 2023-04-13
Rated 5 out of 5 by
cnote84 from
awsome
Little too expensive for self-filling base tax returns.
Date published: 2023-04-13
Rated 5 out of 5 by
DolliH from
8 years in a row- super easy and helpful
I'm pretty sure I don't know how to file my taxes- I know how to use turbotax and they know how to file my taxes- all the nuance and questions. State taxes, too! So helpful!
Date published: 2023-04-13
Rated 5 out of 5 by
Noneyabiz11¹11111111 from
Pretty quick
Pretty quick !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-13
Rated 5 out of 5 by
matteoese from
Turbo Tax was very helpful!!!
Turbo Tax made it so easy!! Helped with my crypto. I recommend Koinly to collate the exchanges as Turbo Tax was not able to sync with Uphold.
Date published: 2023-04-13
Rated 3 out of 5 by
Grapes9 from
I had not idea I was paying for premium until it
Not happy with the additional charges - but appreciated the guidance. After years of using Turbo Tax I may go elsewhere next year
Date published: 2023-04-13
Rated 1 out of 5 by
unwire1 from
Consistently Disappointing.
Every year there is a differently, yet equally frustrating problem. This year it was on the final e-file transmission of my fed and state returns, when upon clicking "transmit" it simply displayed, then removed the "Transmitting Returns" dialog, and did nothing. No error, no feedback as to what may have gone wrong or why nothing was transmitted. I ended up having to re-do my entire return from scratch for it to transmit correctly.
Date published: 2023-04-13
Rated 5 out of 5 by
JackStolp1955 from
Been using Turbotax for years! Great Tax Software
Been Using Turbotax Software for 10Plus years Easy to maneuver around and pickup where you left off.
All TurboTax® Offerings Reviews - Page 2963
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Sara554412 from
Turbo Tax is too expensive
There are so many mandatory fees they don't tell you about.
Date published: 2023-04-13
Rated 5 out of 5 by
CMKAIT from
Easy
Easy to use and easy to chat with accountant if needed.
Date published: 2023-04-13
Rated 4 out of 5 by
178 for what from
Looking forward to no charge filing offered by irs
While turbo tax has been helpful, the reason I’ve used it is because it is virtually impossible to file by paper and even though our taxes are simple, they are beyond turbo tax free filing. Why we have to purchase a service unnecessary I hope congress addresses.
Date published: 2023-04-13
Rated 5 out of 5 by
cnote84 from
awsome
Little too expensive for self-filling base tax returns.
Date published: 2023-04-13
Rated 5 out of 5 by
DolliH from
8 years in a row- super easy and helpful
I'm pretty sure I don't know how to file my taxes- I know how to use turbotax and they know how to file my taxes- all the nuance and questions. State taxes, too! So helpful!
Date published: 2023-04-13
Rated 5 out of 5 by
Noneyabiz11¹11111111 from
Pretty quick
Pretty quick !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-13
Rated 5 out of 5 by
matteoese from
Turbo Tax was very helpful!!!
Turbo Tax made it so easy!! Helped with my crypto. I recommend Koinly to collate the exchanges as Turbo Tax was not able to sync with Uphold.
Date published: 2023-04-13
Rated 3 out of 5 by
Grapes9 from
I had not idea I was paying for premium until it
Not happy with the additional charges - but appreciated the guidance. After years of using Turbo Tax I may go elsewhere next year
Date published: 2023-04-13
Rated 1 out of 5 by
unwire1 from
Consistently Disappointing.
Every year there is a differently, yet equally frustrating problem. This year it was on the final e-file transmission of my fed and state returns, when upon clicking "transmit" it simply displayed, then removed the "Transmitting Returns" dialog, and did nothing. No error, no feedback as to what may have gone wrong or why nothing was transmitted. I ended up having to re-do my entire return from scratch for it to transmit correctly.
Date published: 2023-04-13
Rated 5 out of 5 by
JackStolp1955 from
Been using Turbotax for years! Great Tax Software
Been Using Turbotax Software for 10Plus years Easy to maneuver around and pickup where you left off.
All TurboTax® Offerings Reviews - Page 2963
Date published: 2023-04-13