TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from easy enough basic is a little expensive! the steps are easy enough to fallow so thats nice
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome and helpful Thank you to the expert that called me. She was terrific!
Date published: 2022-04-04
Rated 3 out of 5 by from Trouble loading After installing TurboTax using disk I selected update. Tried several times with no luck. Called help line. Was very frustrated with the computer. Finally it sent me an email with a web address to reload. Very frustrating
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax review Highly satisfied all their support are professional and knowledgeable
Date published: 2022-04-04
Rated 4 out of 5 by from Import Is Poor I could not get the import function to work. I tried on several occasions and the system just would not continue even after I walked away for an hour and came back. The clock was still rotating.
Date published: 2022-04-04
Rated 4 out of 5 by from Phone support is there when you need it I ran into some issues with reporting sale of a second home ahd noncash contributions. While these should have been handled by the software, phone calls to TurboTax support eventually connected me with qualified agents who stuck with me until the problems were resolved. For an application as complex as tax preparation, it's critical to have phone support available. In my case, TurboTax delivered.
Date published: 2022-04-04
Rated 1 out of 5 by from Charging for a 1099-G form I do not think you should have to upgrade and pay 50 simply because you received unemployment.
Date published: 2022-04-04
Rated 5 out of 5 by from Love the program I've been using turbo tax for over 10 years. I like how it's improved year after year for making it easy to file taxes.
Date published: 2022-04-04
Rated 5 out of 5 by from Amazing!! So helpful and easy! Great customer service and it was fast!
Date published: 2022-04-04
Rated 5 out of 5 by from Wouldn't Use Any Other Tax Software Turbo Tax has been amazing for many years! I use it every year. In Turbo Tax Deluxe, I would like to see the option of bypassing the itemized deductions section. Offer the question, "Are your total itemized deductions greater than $XXXX?" If the answer is "No," add an option to "Select the Standard Deduction Instead." I know that listing deductions is a reason for using Deluxe, but I fall WAY short of the Standard amount and I don't even save donation receipts anymore. Adding that option would save time. Thanks! And keep up the great work!
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2962
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy enough basic is a little expensive! the steps are easy enough to fallow so thats nice
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome and helpful Thank you to the expert that called me. She was terrific!
Date published: 2022-04-04
Rated 3 out of 5 by from Trouble loading After installing TurboTax using disk I selected update. Tried several times with no luck. Called help line. Was very frustrated with the computer. Finally it sent me an email with a web address to reload. Very frustrating
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax review Highly satisfied all their support are professional and knowledgeable
Date published: 2022-04-04
Rated 4 out of 5 by from Import Is Poor I could not get the import function to work. I tried on several occasions and the system just would not continue even after I walked away for an hour and came back. The clock was still rotating.
Date published: 2022-04-04
Rated 4 out of 5 by from Phone support is there when you need it I ran into some issues with reporting sale of a second home ahd noncash contributions. While these should have been handled by the software, phone calls to TurboTax support eventually connected me with qualified agents who stuck with me until the problems were resolved. For an application as complex as tax preparation, it's critical to have phone support available. In my case, TurboTax delivered.
Date published: 2022-04-04
Rated 1 out of 5 by from Charging for a 1099-G form I do not think you should have to upgrade and pay 50 simply because you received unemployment.
Date published: 2022-04-04
Rated 5 out of 5 by from Love the program I've been using turbo tax for over 10 years. I like how it's improved year after year for making it easy to file taxes.
Date published: 2022-04-04
Rated 5 out of 5 by from Amazing!! So helpful and easy! Great customer service and it was fast!
Date published: 2022-04-04
Rated 5 out of 5 by from Wouldn't Use Any Other Tax Software Turbo Tax has been amazing for many years! I use it every year. In Turbo Tax Deluxe, I would like to see the option of bypassing the itemized deductions section. Offer the question, "Are your total itemized deductions greater than $XXXX?" If the answer is "No," add an option to "Select the Standard Deduction Instead." I know that listing deductions is a reason for using Deluxe, but I fall WAY short of the Standard amount and I don't even save donation receipts anymore. Adding that option would save time. Thanks! And keep up the great work!
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2962