TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from As usual, GREAT! Although I had a problem completing my return this year, it was the first time in 25+ years. Otherwise, worth the money and reasonable easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Excellent experience I worked with tax expert Daniel - wonderful experience. He helped me review my returns and answered all my questions. I have been using TT for more than 20 years and intent to continue using the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Like the example says, Turbo Tax is awesome Although a great product, it does need a few improvements. I've been using this product for over 20 years. One is auto filling information. it does it after i fill it out ???? please do it first, then ask me to verify ! Secondly is the auto transfer of loss carry forward, I pay for the premium product in the hopes you will one day fix that. I am not a tax professional so i count on the software knowing what i did last year to keep my records correct and maximize my returns !
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
Rated 5 out of 5 by from I Love it Very easy and explains every step of the way. I highly recommend
Date published: 2022-04-07
Rated 2 out of 5 by from Turbo Tax Cost is misleading. I pick the cheapest, simplest filing and it's still $98. Never tells you that until you're right about to file. I find it misleading.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes filing taxes easy I've been using TurboTax for years. It saves me so much money compared to paying an accountant. TurboTax outlines each step of the process and answers any questions I have. I've used this software to tackle everything from self-employment taxes to rental income to filing returns in multiple states in one year. I highly recommend it to anyone filing their own taxes!
Date published: 2022-04-07
Rated 1 out of 5 by from TurboTax gets worse every year TurboTax was never good. And it's only getting worse. I'm really excited for competitors to ramp up and for TurboTax to lose their moat. Everything is so buggy and slow, and the UI is awful. There are bugs everywhere. Do the engineers not write tests? Does QA not exist?
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2961
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from As usual, GREAT! Although I had a problem completing my return this year, it was the first time in 25+ years. Otherwise, worth the money and reasonable easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Excellent experience I worked with tax expert Daniel - wonderful experience. He helped me review my returns and answered all my questions. I have been using TT for more than 20 years and intent to continue using the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Like the example says, Turbo Tax is awesome Although a great product, it does need a few improvements. I've been using this product for over 20 years. One is auto filling information. it does it after i fill it out ???? please do it first, then ask me to verify ! Secondly is the auto transfer of loss carry forward, I pay for the premium product in the hopes you will one day fix that. I am not a tax professional so i count on the software knowing what i did last year to keep my records correct and maximize my returns !
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
Rated 5 out of 5 by from I Love it Very easy and explains every step of the way. I highly recommend
Date published: 2022-04-07
Rated 2 out of 5 by from Turbo Tax Cost is misleading. I pick the cheapest, simplest filing and it's still $98. Never tells you that until you're right about to file. I find it misleading.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes filing taxes easy I've been using TurboTax for years. It saves me so much money compared to paying an accountant. TurboTax outlines each step of the process and answers any questions I have. I've used this software to tackle everything from self-employment taxes to rental income to filing returns in multiple states in one year. I highly recommend it to anyone filing their own taxes!
Date published: 2022-04-07
Rated 1 out of 5 by from TurboTax gets worse every year TurboTax was never good. And it's only getting worse. I'm really excited for competitors to ramp up and for TurboTax to lose their moat. Everything is so buggy and slow, and the UI is awful. There are bugs everywhere. Do the engineers not write tests? Does QA not exist?
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2961