TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very user friendly I have used Turbo Tax Premier for several years to prepare my taxes and I am always confident in the product.
Date published: 2022-04-01
Rated 4 out of 5 by from Newbies Im just started filing on my own .I ran into trouble with having past tax info.They gave plenty of options so that I wouldnt be two stressed
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax Experts are not Experts at all It was hard to get any useful help. The Experts seem to not know the TurboTax online product.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax was easy TurboTax was easy. My tax preparer was very professional and easy to understand I am very happy with their services
Date published: 2022-04-01
Rated 4 out of 5 by from Very Thorough and Easy to Use Turbo Tax seems to be very thorough and helpful in explaining, locating, and verifying all related documents and tax breaks. The help and questions section is useful and will usually link you with what you need to know. i do think that Turbo Tax has consistently simplified and gotten me better returns than if I had done them manually. However, I am not glad to see a price increase for the standard service this year. I hope this trend does not continue, and if it does I will look to other options. Fortunately, they offered a discount code for return customers, so that is a plus.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax WORKS!!!! I was able to do most of my return by following the prompts on Turbo Tax. When I needed help, I was connected with qualified tax professionals who could advise me, and walk me through how to input the information on my return. Big thumbs up from me! Richard in particular was fantastic! Thank you!
Date published: 2022-04-01
Rated 5 out of 5 by from Reliable, User-Friendly and Efficient Since Turbo Tax Online became available, its features have consistently satisfied my requirements in terms of research and reliability. There are clear indicators to direct the taxpayer so that the forms are correctly completed. While it had been a satisfaction to "do" my taxes "by hand," using Turbo Tax is also satisfying and much quicker.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax saved me for 2021 Tax Returns. TurboTax demonstrated a professional commitment of excellent service to the customer by providing the Form 8915-F in their tax preparation software, whereas H & H Block did not. Very pleased with automatic input of W2 forms into the return, which reduces the risk of entering inaccurate information in the return. Loved all the details provided while completing the return with this software.
Date published: 2022-04-01
Rated 1 out of 5 by from So many hidden fees, an absolute rip off All they do is sneak in extra charges you don't know are there until the very end when you're too frustrated and tired to care about trying to change them. If you do try to change the fees, it's almost impossible to find that option.
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax isn't worth it anymore! With add on fee's and the default of them charging you for "max benefits" then doesn't allow you to back out of the purchase once your banking info is in even if you haven't filed.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2957
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly I have used Turbo Tax Premier for several years to prepare my taxes and I am always confident in the product.
Date published: 2022-04-01
Rated 4 out of 5 by from Newbies Im just started filing on my own .I ran into trouble with having past tax info.They gave plenty of options so that I wouldnt be two stressed
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax Experts are not Experts at all It was hard to get any useful help. The Experts seem to not know the TurboTax online product.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax was easy TurboTax was easy. My tax preparer was very professional and easy to understand I am very happy with their services
Date published: 2022-04-01
Rated 4 out of 5 by from Very Thorough and Easy to Use Turbo Tax seems to be very thorough and helpful in explaining, locating, and verifying all related documents and tax breaks. The help and questions section is useful and will usually link you with what you need to know. i do think that Turbo Tax has consistently simplified and gotten me better returns than if I had done them manually. However, I am not glad to see a price increase for the standard service this year. I hope this trend does not continue, and if it does I will look to other options. Fortunately, they offered a discount code for return customers, so that is a plus.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax WORKS!!!! I was able to do most of my return by following the prompts on Turbo Tax. When I needed help, I was connected with qualified tax professionals who could advise me, and walk me through how to input the information on my return. Big thumbs up from me! Richard in particular was fantastic! Thank you!
Date published: 2022-04-01
Rated 5 out of 5 by from Reliable, User-Friendly and Efficient Since Turbo Tax Online became available, its features have consistently satisfied my requirements in terms of research and reliability. There are clear indicators to direct the taxpayer so that the forms are correctly completed. While it had been a satisfaction to "do" my taxes "by hand," using Turbo Tax is also satisfying and much quicker.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax saved me for 2021 Tax Returns. TurboTax demonstrated a professional commitment of excellent service to the customer by providing the Form 8915-F in their tax preparation software, whereas H & H Block did not. Very pleased with automatic input of W2 forms into the return, which reduces the risk of entering inaccurate information in the return. Loved all the details provided while completing the return with this software.
Date published: 2022-04-01
Rated 1 out of 5 by from So many hidden fees, an absolute rip off All they do is sneak in extra charges you don't know are there until the very end when you're too frustrated and tired to care about trying to change them. If you do try to change the fees, it's almost impossible to find that option.
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax isn't worth it anymore! With add on fee's and the default of them charging you for "max benefits" then doesn't allow you to back out of the purchase once your banking info is in even if you haven't filed.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2957