TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Nothing Very poor this year do to the China virus. Your program had some glitches with it!!!
Date published: 2022-12-13
Rated 5 out of 5 by from Awesome Been great for years! Will keep using turbo tax for years to come
Date published: 2022-12-12
Rated 3 out of 5 by from okay it was okay easy to use would recommend anyone to try it
Date published: 2022-12-12
Rated 5 out of 5 by from TurboTax is great! Very easy to use, offers great live help if needed. Very helpful with explaining each tax part
Date published: 2022-12-12
Rated 5 out of 5 by from Easy to use Great experience and easy to use. TurboTax walks you through each step by asking questions.
Date published: 2022-12-12
Rated 1 out of 5 by from TurboTax is horrible I used the purchased TurboTax to file my taxes for 2021. It gave me wring options like audit defense and efile and just after I got all the way to transmit I got all these error messages that both audit defense and efile are closed since 10/31/22. Why did you make these available if they were not and waste my time? Never had this issues with the online version.
Date published: 2022-12-12
Rated 5 out of 5 by from MISSING PIN THE TAX PAYER PIN APPEARED IN ELECTRONIC FILE BUT RETURN WAS REJECTED FOR NOT HAVING PIN.
Date published: 2022-12-11
Rated 4 out of 5 by from Copy Pasting Sometimes the program wouldn't let me paste something I've copied from another PDF document claiming that there were "special" characters. Would be nice if that got fixed, if it can. Also, it was difficult to find the self-employed section to put in income.
Date published: 2022-12-11
Rated 3 out of 5 by from So What this early Second year to use Business software. Might provide additional information later.
Date published: 2022-12-11
Rated 4 out of 5 by from Turbo 2021 was very good. I have tried to sign in over the last 5 minutes to get 2022 Turbo and I keep going in circles. Frustrated!! And now it says my nickname is 1 character too short? Bob?? So I will add an S, Bobs!! And now it says nickname already used so I will add a Y! nope how about BABY
Date published: 2022-12-11
All TurboTax® Offerings Reviews - Page 2954
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Nothing Very poor this year do to the China virus. Your program had some glitches with it!!!
Date published: 2022-12-13
Rated 5 out of 5 by from Awesome Been great for years! Will keep using turbo tax for years to come
Date published: 2022-12-12
Rated 3 out of 5 by from okay it was okay easy to use would recommend anyone to try it
Date published: 2022-12-12
Rated 5 out of 5 by from TurboTax is great! Very easy to use, offers great live help if needed. Very helpful with explaining each tax part
Date published: 2022-12-12
Rated 5 out of 5 by from Easy to use Great experience and easy to use. TurboTax walks you through each step by asking questions.
Date published: 2022-12-12
Rated 1 out of 5 by from TurboTax is horrible I used the purchased TurboTax to file my taxes for 2021. It gave me wring options like audit defense and efile and just after I got all the way to transmit I got all these error messages that both audit defense and efile are closed since 10/31/22. Why did you make these available if they were not and waste my time? Never had this issues with the online version.
Date published: 2022-12-12
Rated 5 out of 5 by from MISSING PIN THE TAX PAYER PIN APPEARED IN ELECTRONIC FILE BUT RETURN WAS REJECTED FOR NOT HAVING PIN.
Date published: 2022-12-11
Rated 4 out of 5 by from Copy Pasting Sometimes the program wouldn't let me paste something I've copied from another PDF document claiming that there were "special" characters. Would be nice if that got fixed, if it can. Also, it was difficult to find the self-employed section to put in income.
Date published: 2022-12-11
Rated 3 out of 5 by from So What this early Second year to use Business software. Might provide additional information later.
Date published: 2022-12-11
Rated 4 out of 5 by from Turbo 2021 was very good. I have tried to sign in over the last 5 minutes to get 2022 Turbo and I keep going in circles. Frustrated!! And now it says my nickname is 1 character too short? Bob?? So I will add an S, Bobs!! And now it says nickname already used so I will add a Y! nope how about BABY
Date published: 2022-12-11
All TurboTax® Offerings Reviews - Page 2954