TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
hbvng from
Nothing
Very poor this year do to the China virus. Your program had some glitches with it!!!
Date published: 2022-12-13
Rated 5 out of 5 by
Docmaster from
Awesome
Been great for years! Will keep using turbo tax for years to come
Date published: 2022-12-12
Rated 3 out of 5 by
Yyou from
okay
it was okay easy to use would recommend anyone to try it
Date published: 2022-12-12
Rated 5 out of 5 by
Ml0118 from
TurboTax is great!
Very easy to use, offers great live help if needed. Very helpful with explaining each tax part
Date published: 2022-12-12
Rated 5 out of 5 by
KGC67 from
Easy to use
Great experience and easy to use. TurboTax walks you through each step by asking questions.
Date published: 2022-12-12
Rated 1 out of 5 by
2021badexperience from
TurboTax is horrible
I used the purchased TurboTax to file my taxes for 2021. It gave me wring options like audit defense and efile and just after I got all the way to transmit I got all these error messages that both audit defense and efile are closed since 10/31/22. Why did you make these available if they were not and waste my time? Never had this issues with the online version.
Date published: 2022-12-12
Rated 5 out of 5 by
VIRGINIATAXPAYER from
MISSING PIN
THE TAX PAYER PIN APPEARED IN ELECTRONIC FILE BUT RETURN WAS REJECTED FOR NOT HAVING PIN.
Date published: 2022-12-11
Rated 4 out of 5 by
45CCC from
Copy Pasting
Sometimes the program wouldn't let me paste something I've copied from another PDF document claiming that there were "special" characters. Would be nice if that got fixed, if it can. Also, it was difficult to find the self-employed section to put in income.
Date published: 2022-12-11
Rated 3 out of 5 by
CGKeyes from
So What this early
Second year to use Business software. Might provide additional information later.
Date published: 2022-12-11
Rated 4 out of 5 by
Bobsy BABY from
Turbo
2021 was very good. I have tried to sign in over the last 5 minutes to get 2022 Turbo and I keep going in circles. Frustrated!! And now it says my nickname is 1 character too short? Bob?? So I will add an S, Bobs!! And now it says nickname already used so I will add a Y! nope how about BABY
All TurboTax® Offerings Reviews - Page 2954
Date published: 2022-12-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
hbvng from
Nothing
Very poor this year do to the China virus. Your program had some glitches with it!!!
Date published: 2022-12-13
Rated 5 out of 5 by
Docmaster from
Awesome
Been great for years! Will keep using turbo tax for years to come
Date published: 2022-12-12
Rated 3 out of 5 by
Yyou from
okay
it was okay easy to use would recommend anyone to try it
Date published: 2022-12-12
Rated 5 out of 5 by
Ml0118 from
TurboTax is great!
Very easy to use, offers great live help if needed. Very helpful with explaining each tax part
Date published: 2022-12-12
Rated 5 out of 5 by
KGC67 from
Easy to use
Great experience and easy to use. TurboTax walks you through each step by asking questions.
Date published: 2022-12-12
Rated 1 out of 5 by
2021badexperience from
TurboTax is horrible
I used the purchased TurboTax to file my taxes for 2021. It gave me wring options like audit defense and efile and just after I got all the way to transmit I got all these error messages that both audit defense and efile are closed since 10/31/22. Why did you make these available if they were not and waste my time? Never had this issues with the online version.
Date published: 2022-12-12
Rated 5 out of 5 by
VIRGINIATAXPAYER from
MISSING PIN
THE TAX PAYER PIN APPEARED IN ELECTRONIC FILE BUT RETURN WAS REJECTED FOR NOT HAVING PIN.
Date published: 2022-12-11
Rated 4 out of 5 by
45CCC from
Copy Pasting
Sometimes the program wouldn't let me paste something I've copied from another PDF document claiming that there were "special" characters. Would be nice if that got fixed, if it can. Also, it was difficult to find the self-employed section to put in income.
Date published: 2022-12-11
Rated 3 out of 5 by
CGKeyes from
So What this early
Second year to use Business software. Might provide additional information later.
Date published: 2022-12-11
Rated 4 out of 5 by
Bobsy BABY from
Turbo
2021 was very good. I have tried to sign in over the last 5 minutes to get 2022 Turbo and I keep going in circles. Frustrated!! And now it says my nickname is 1 character too short? Bob?? So I will add an S, Bobs!! And now it says nickname already used so I will add a Y! nope how about BABY
All TurboTax® Offerings Reviews - Page 2954
Date published: 2022-12-11