TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from 2020 Tax Return It was very easy and wish I would have gotten a better return.
Date published: 2021-04-16
Rated 5 out of 5 by from Great Job Highly Satisfied with how the process went. I will be doing this again next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax takes the stress off of doing taxes! I've always done my taxes myself, but have so many friends that say they have someone else do it, so I thought I would give it a try and definitely recommend it! It was a far less stressful experience and the customer service is awesome. The instant messaging and live video chat, with the shared computer screen made the process so easy.
Date published: 2021-04-16
Rated 5 out of 5 by from So easy! My first time filing and it was easy! And it was free!
Date published: 2021-04-16
Rated 5 out of 5 by from Great Best way to do taxes ,I have used for many years now.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome I have always had a great experience using turbo tax. I like the live chat option. I had a small glitch in the system accepting some information and Beth, via live chat was able to help me through it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is the only way to go! Been using this for years. I could never go back to the forms and manuals and pen and ink. I embrace the techno of the 21st century!
Date published: 2021-04-16
Rated 1 out of 5 by from 0 stars- worst customer service ever After I made it through the enraging telephone prompt system at the phone number i got from the turbo tax help center I was hung up on before ever hearing or speaking to a representative. e-file was not working because my child does not have a social security number yet. i had to make one up.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome! Excellent!!!!! Very Satisfied!!! Would Recommend!!!
Date published: 2021-04-16
Rated 5 out of 5 by from not to hard for a older person to use [t was okay its still not the easyiest thing to do
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2954
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 2020 Tax Return It was very easy and wish I would have gotten a better return.
Date published: 2021-04-16
Rated 5 out of 5 by from Great Job Highly Satisfied with how the process went. I will be doing this again next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax takes the stress off of doing taxes! I've always done my taxes myself, but have so many friends that say they have someone else do it, so I thought I would give it a try and definitely recommend it! It was a far less stressful experience and the customer service is awesome. The instant messaging and live video chat, with the shared computer screen made the process so easy.
Date published: 2021-04-16
Rated 5 out of 5 by from So easy! My first time filing and it was easy! And it was free!
Date published: 2021-04-16
Rated 5 out of 5 by from Great Best way to do taxes ,I have used for many years now.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome I have always had a great experience using turbo tax. I like the live chat option. I had a small glitch in the system accepting some information and Beth, via live chat was able to help me through it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is the only way to go! Been using this for years. I could never go back to the forms and manuals and pen and ink. I embrace the techno of the 21st century!
Date published: 2021-04-16
Rated 1 out of 5 by from 0 stars- worst customer service ever After I made it through the enraging telephone prompt system at the phone number i got from the turbo tax help center I was hung up on before ever hearing or speaking to a representative. e-file was not working because my child does not have a social security number yet. i had to make one up.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome! Excellent!!!!! Very Satisfied!!! Would Recommend!!!
Date published: 2021-04-16
Rated 5 out of 5 by from not to hard for a older person to use [t was okay its still not the easyiest thing to do
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2954