TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is a Life Saver! Love the ability to use a CPA to resolve questions I had and making the right decisions.
Date published: 2021-04-18
Rated 2 out of 5 by from Keep adding charges on Not Free!!!!!!! Was looking to save some money by doing taxes myself but it ended up costing me $110.
Date published: 2021-04-18
Rated 4 out of 5 by from simple to use but kept upselling enjoyed the ease of the product but the upsale was a little annoying. And they try to do everything possible to make you have to update to the deluxe even if the credit you would receive is less than the amount you have to pay for the deluxe program
Date published: 2021-04-18
Rated 5 out of 5 by from Great Product I like the interview process to walk me through a very difficult period of every year. Preparing taxes is a dreaded process every year. However, TurboTax does well in helping ease the pain of the process.
Date published: 2021-04-18
Rated 5 out of 5 by from Love Turbo!! Easy Peasy.Made my taxes easy for a change. I plan on using Turbo Tax from now on.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is easy to follow. It provides guiding questions to help you get as many credits possible. Great product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is really Awesome!! It is very pleasant experience to use TurboTax. Thanks
Date published: 2021-04-18
Rated 3 out of 5 by from Turbo Tax OK Most works will. Some issues with non-resident state return.
Date published: 2021-04-18
Rated 1 out of 5 by from Horrible I hate that it says everything looks great but e-file is being rejected and I have to pay $210
Date published: 2021-04-18
Rated 2 out of 5 by from Technical Difficulties The software worked just fine for input and calculation of our taxes. But when it came time to pay for state efile the payment screens would not work. I spent over 1.5 hours by myself and with two separate help people before we could find a workaround for the issue. In 2021 no major software should have problems with the screens to process payments. I did not have this problem in prior years, disappointing to see the software capabilities go backwards.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2953
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a Life Saver! Love the ability to use a CPA to resolve questions I had and making the right decisions.
Date published: 2021-04-18
Rated 2 out of 5 by from Keep adding charges on Not Free!!!!!!! Was looking to save some money by doing taxes myself but it ended up costing me $110.
Date published: 2021-04-18
Rated 4 out of 5 by from simple to use but kept upselling enjoyed the ease of the product but the upsale was a little annoying. And they try to do everything possible to make you have to update to the deluxe even if the credit you would receive is less than the amount you have to pay for the deluxe program
Date published: 2021-04-18
Rated 5 out of 5 by from Great Product I like the interview process to walk me through a very difficult period of every year. Preparing taxes is a dreaded process every year. However, TurboTax does well in helping ease the pain of the process.
Date published: 2021-04-18
Rated 5 out of 5 by from Love Turbo!! Easy Peasy.Made my taxes easy for a change. I plan on using Turbo Tax from now on.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is easy to follow. It provides guiding questions to help you get as many credits possible. Great product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is really Awesome!! It is very pleasant experience to use TurboTax. Thanks
Date published: 2021-04-18
Rated 3 out of 5 by from Turbo Tax OK Most works will. Some issues with non-resident state return.
Date published: 2021-04-18
Rated 1 out of 5 by from Horrible I hate that it says everything looks great but e-file is being rejected and I have to pay $210
Date published: 2021-04-18
Rated 2 out of 5 by from Technical Difficulties The software worked just fine for input and calculation of our taxes. But when it came time to pay for state efile the payment screens would not work. I spent over 1.5 hours by myself and with two separate help people before we could find a workaround for the issue. In 2021 no major software should have problems with the screens to process payments. I did not have this problem in prior years, disappointing to see the software capabilities go backwards.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2953