TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is my go to tax app Simply makes things easy for me year after year with online experts to back me up.
Date published: 2021-04-18
Rated 5 out of 5 by from Shockingly Easy to use Taxes suck. we all know it. It took me about an hour total to file with Turbotax, both federal and state. Made it a lot less painful. Thanks!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is consumer friendly! TurboTax is a very consumer friendly and reliable product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Live Deluxe made it easy to file Very easy to file and received live help to help fix the filing of an incorrect form I received. The agent then stayed with me to step through every part of filing the form, it made the whole process easy.
Date published: 2021-04-18
Rated 5 out of 5 by from Wonderful phone help! I cannot express the patience and helpfulness I received! I had difficulty with my husband's stock shares sold, and Phyllis helped me very patiently until the very end! She has been such a blessing! I will toast her with a (Virgin) Daiquiri on May 18th!
Date published: 2021-04-18
Rated 4 out of 5 by from TurboTax OK The downloaded version is what I looked for but the onlline version is terrible! It didn't look or act like the CD or downloaded version I have used for many years. Trying to find the download version was troublesome to find. Once I logged in, it kept trying to go the online version. Make the download version easy to find on the front page.
Date published: 2021-04-18
Rated 1 out of 5 by from Confusing I paid for the Deluxe, yet every time I tried to use the chat tool to speak with an agent I would be asked to upgrade. First I was told I had to pay an additional $80, then $120. When I first choose the Deluxe it was $60. I ended up paying $110..which is the total I was given AFTER they ran my card. I also am divorced, yet I was continuously asked questions about my ex. There doesn't appear to be a way to correct this error.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is awesome! it was great, fast, easy. I learned and received a lot of help.
Date published: 2021-04-18
Rated 5 out of 5 by from Consistent, Reliable, Detailed, Easy I've filed my taxes with TurboTax for the last 15 years. Initially in CT using both Federal and State and later in FL where only Federal is needed. Also, during this period (thankfully) we progressed from their simplest product to their more complex ones as our income became more complex as well. TT is always up to date in the regulations. They are thoughtful of how to split the data entry sections and where to put those requests in order to make it really simple to execute. Filing taxes is a pain. TT makes this pain short and bearable.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is excellent! TurboTax is very easy to follow. I have used it for many years.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is my go to tax app Simply makes things easy for me year after year with online experts to back me up.
Date published: 2021-04-18
Rated 5 out of 5 by from Shockingly Easy to use Taxes suck. we all know it. It took me about an hour total to file with Turbotax, both federal and state. Made it a lot less painful. Thanks!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is consumer friendly! TurboTax is a very consumer friendly and reliable product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Live Deluxe made it easy to file Very easy to file and received live help to help fix the filing of an incorrect form I received. The agent then stayed with me to step through every part of filing the form, it made the whole process easy.
Date published: 2021-04-18
Rated 5 out of 5 by from Wonderful phone help! I cannot express the patience and helpfulness I received! I had difficulty with my husband's stock shares sold, and Phyllis helped me very patiently until the very end! She has been such a blessing! I will toast her with a (Virgin) Daiquiri on May 18th!
Date published: 2021-04-18
Rated 4 out of 5 by from TurboTax OK The downloaded version is what I looked for but the onlline version is terrible! It didn't look or act like the CD or downloaded version I have used for many years. Trying to find the download version was troublesome to find. Once I logged in, it kept trying to go the online version. Make the download version easy to find on the front page.
Date published: 2021-04-18
Rated 1 out of 5 by from Confusing I paid for the Deluxe, yet every time I tried to use the chat tool to speak with an agent I would be asked to upgrade. First I was told I had to pay an additional $80, then $120. When I first choose the Deluxe it was $60. I ended up paying $110..which is the total I was given AFTER they ran my card. I also am divorced, yet I was continuously asked questions about my ex. There doesn't appear to be a way to correct this error.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is awesome! it was great, fast, easy. I learned and received a lot of help.
Date published: 2021-04-18
Rated 5 out of 5 by from Consistent, Reliable, Detailed, Easy I've filed my taxes with TurboTax for the last 15 years. Initially in CT using both Federal and State and later in FL where only Federal is needed. Also, during this period (thankfully) we progressed from their simplest product to their more complex ones as our income became more complex as well. TT is always up to date in the regulations. They are thoughtful of how to split the data entry sections and where to put those requests in order to make it really simple to execute. Filing taxes is a pain. TT makes this pain short and bearable.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is excellent! TurboTax is very easy to follow. I have used it for many years.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2942