TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax IS awesome! When you're tired, late at night, and have your LLC S-Corp taxes ahead of you, it is such a comfort to be led gently through all the answers you can skip or have to give information for. I can handle 1040, but I'd just rather take the rest smoothly. I can pick up where I left off the next evening if I didn't finish.
Date published: 2022-04-01
Rated 3 out of 5 by from turbo I wish the turbo tax to make a little bit easy. the trubo tax a little bit complex.
Date published: 2022-04-01
Rated 5 out of 5 by from So easy to use! It was my first year filing, and I was very nervous. But TurboTax was easy to use, and simple to understand. If I had any questions, there were such kind people to answer them. I never felt judged for not knowing something.
Date published: 2022-04-01
Rated 5 out of 5 by from Mr very good. never get crush. business logical is very clearly.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax is great Very good experience with this software. Very happy with the purchase.
Date published: 2022-04-01
Rated 1 out of 5 by from Horrible Experience I wish I could give zero stars. I will never be using TuboTax or any of Intuit's products in the future. I had to call turbotax numerous times to try throughout the process and was told different things by different representatives twice. I was promised a refund so I could apply a 20% off discount provided to me due to the numerous phone calls that I had to make, but then my refund request was denied after I had spoken with representatives at various levels and was told it was refundable.
Date published: 2022-04-01
Rated 4 out of 5 by from The final review was the CPA was awesome We used the free version for my son's very basic return. Took advantage of the call with the CPA to review questions before filing and that was awesome!
Date published: 2022-04-01
Rated 5 out of 5 by from Super Easy and Simple! Overall my first experience with TurboTax was amazing, the employees are super friendly and helpful especially being a first timer. Would definitely recommend!
Date published: 2022-04-01
Rated 2 out of 5 by from It could be better I used the online software, which, for entry of one additional form, cost $79. If e-filing without tax software wasn't such a pain, I could have zeroed out that required form this one time. But what's worse is that I only had this one additional form for my federal return only, making my state return a simple form-- but had to pay a $49 fee anyway. I gave up. I have other things to do in life right now besides figure out how to save $50, but it's really frustrating that this software costs so much for my less-than-complicated taxes, with the only benefit honestly being "getting it over with."
Date published: 2022-04-01
Rated 4 out of 5 by from Dude it’s good I had some strange forms to file and they did it took longer than doing it myself but I’m confident it was done right.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2938
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax IS awesome! When you're tired, late at night, and have your LLC S-Corp taxes ahead of you, it is such a comfort to be led gently through all the answers you can skip or have to give information for. I can handle 1040, but I'd just rather take the rest smoothly. I can pick up where I left off the next evening if I didn't finish.
Date published: 2022-04-01
Rated 3 out of 5 by from turbo I wish the turbo tax to make a little bit easy. the trubo tax a little bit complex.
Date published: 2022-04-01
Rated 5 out of 5 by from So easy to use! It was my first year filing, and I was very nervous. But TurboTax was easy to use, and simple to understand. If I had any questions, there were such kind people to answer them. I never felt judged for not knowing something.
Date published: 2022-04-01
Rated 5 out of 5 by from Mr very good. never get crush. business logical is very clearly.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax is great Very good experience with this software. Very happy with the purchase.
Date published: 2022-04-01
Rated 1 out of 5 by from Horrible Experience I wish I could give zero stars. I will never be using TuboTax or any of Intuit's products in the future. I had to call turbotax numerous times to try throughout the process and was told different things by different representatives twice. I was promised a refund so I could apply a 20% off discount provided to me due to the numerous phone calls that I had to make, but then my refund request was denied after I had spoken with representatives at various levels and was told it was refundable.
Date published: 2022-04-01
Rated 4 out of 5 by from The final review was the CPA was awesome We used the free version for my son's very basic return. Took advantage of the call with the CPA to review questions before filing and that was awesome!
Date published: 2022-04-01
Rated 5 out of 5 by from Super Easy and Simple! Overall my first experience with TurboTax was amazing, the employees are super friendly and helpful especially being a first timer. Would definitely recommend!
Date published: 2022-04-01
Rated 2 out of 5 by from It could be better I used the online software, which, for entry of one additional form, cost $79. If e-filing without tax software wasn't such a pain, I could have zeroed out that required form this one time. But what's worse is that I only had this one additional form for my federal return only, making my state return a simple form-- but had to pay a $49 fee anyway. I gave up. I have other things to do in life right now besides figure out how to save $50, but it's really frustrating that this software costs so much for my less-than-complicated taxes, with the only benefit honestly being "getting it over with."
Date published: 2022-04-01
Rated 4 out of 5 by from Dude it’s good I had some strange forms to file and they did it took longer than doing it myself but I’m confident it was done right.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2938