TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax It went well. I felt some of the questions were misleading.
Date published: 2021-04-19
Rated 5 out of 5 by from It was excellent It was good due to W2G issues that Payne helped me thru the process to resolve all issues I presented to her.
Date published: 2021-04-19
Rated 5 out of 5 by from Relief to finish taxes The process was very easy and Jibril was helpful when I needed help.
Date published: 2021-04-19
Rated 5 out of 5 by from Tax time with ease took all of about 45 minutes to finish and file may taxes. walks you through steps easily enough, easy to read.
Date published: 2021-04-19
Rated 4 out of 5 by from Pretty good Pretty good Mac app. Pretty simple and easy to use. One annoying this is every time you click on a tab (federal, state, etc.) it takes you back to the screen asking if you'd like to see all or use the guide. Also, when you click to go back to a previous page, it does not preserve your scrolled location.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is the BEST Fast Accurate and to the point. Did not take all night long
Date published: 2021-04-19
Rated 5 out of 5 by from Kimber is great! I had Kimber helping me out with my taxes, I was a little iffy on paying money this time instead of doing the free version, but i'm glad I did. Kimber did a wonderful job helping me out with all my questions, and she replied very fast. I would greatly recommend this again to anyone.
Date published: 2021-04-19
Rated 5 out of 5 by from Its very easy to use Its easy to use and the additional notes that explain items in question are helpful and its not too expensive.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax is great! easy step by step process. First time trying. hope all goes well.
Date published: 2021-04-19
Rated 3 out of 5 by from Have Patience Two banking institutions, Navy Federal Credit Union and Freedom Mortgage where unrecognizable to the TurboTax system, this meant manual entry or document uploads to load info. Similarly, the features for loading info on the 1099-R from the DFAS/Military required manual entry for some reason. This is not an institution you are familiar with? I looked for assistance regarding the TIN but the document I have has a Federal ID Number. The assistance by the help option is very inadequate throughout the process. I had to google for more clarity on what exactly is a "Tax Liability", the assistant gives a simple short dictionary answer. I needed something thorough that I could use to answer a yes or no question.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2938
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax It went well. I felt some of the questions were misleading.
Date published: 2021-04-19
Rated 5 out of 5 by from It was excellent It was good due to W2G issues that Payne helped me thru the process to resolve all issues I presented to her.
Date published: 2021-04-19
Rated 5 out of 5 by from Relief to finish taxes The process was very easy and Jibril was helpful when I needed help.
Date published: 2021-04-19
Rated 5 out of 5 by from Tax time with ease took all of about 45 minutes to finish and file may taxes. walks you through steps easily enough, easy to read.
Date published: 2021-04-19
Rated 4 out of 5 by from Pretty good Pretty good Mac app. Pretty simple and easy to use. One annoying this is every time you click on a tab (federal, state, etc.) it takes you back to the screen asking if you'd like to see all or use the guide. Also, when you click to go back to a previous page, it does not preserve your scrolled location.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is the BEST Fast Accurate and to the point. Did not take all night long
Date published: 2021-04-19
Rated 5 out of 5 by from Kimber is great! I had Kimber helping me out with my taxes, I was a little iffy on paying money this time instead of doing the free version, but i'm glad I did. Kimber did a wonderful job helping me out with all my questions, and she replied very fast. I would greatly recommend this again to anyone.
Date published: 2021-04-19
Rated 5 out of 5 by from Its very easy to use Its easy to use and the additional notes that explain items in question are helpful and its not too expensive.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax is great! easy step by step process. First time trying. hope all goes well.
Date published: 2021-04-19
Rated 3 out of 5 by from Have Patience Two banking institutions, Navy Federal Credit Union and Freedom Mortgage where unrecognizable to the TurboTax system, this meant manual entry or document uploads to load info. Similarly, the features for loading info on the 1099-R from the DFAS/Military required manual entry for some reason. This is not an institution you are familiar with? I looked for assistance regarding the TIN but the document I have has a Federal ID Number. The assistance by the help option is very inadequate throughout the process. I had to google for more clarity on what exactly is a "Tax Liability", the assistant gives a simple short dictionary answer. I needed something thorough that I could use to answer a yes or no question.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2938