TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Dissapointed with Turbo Tax this year I have been using Turbo Tax for 20+ years. This year it has a bug that required us to go online and find out from the community that we were not going crazy. The program was not figuring out the Mortgage interest correctly, and I had to "trick" it to calculate the correct numbers. And this for a program that updates every time you launch the application...I will still use it, as I think it the best in the category, but this was very upsetting.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax and Personal live assist Very helpful, Easy program and perfect DIY tax. Great service of live assistance 24/7.
Date published: 2021-04-19
Rated 5 out of 5 by from Makes it so easy This is my fifth year with Turbo tax and it is a great timesaver while it helps you focus on anything you may overlook. Highly recommend it.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Recommended I've been using Turbotax for years. It's very easy and there is always help when you need it.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo and fill I am Turbo tax refund first time I okay To use it and I love
Date published: 2021-04-19
Rated 5 out of 5 by from Simple Taxes Satisfied as usual, happy to have a simple tax process.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!! It was just plain simple & easy 2 years in a row!!
Date published: 2021-04-19
Rated 5 out of 5 by from Easy Good questions, easy to understand................
Date published: 2021-04-19
Rated 1 out of 5 by from Disappointed this year Issue 1. They make entering Paid Family Leave (PFL) extremely difficult to figure out. In NY we have PFL that comes from insurance we pay in and we receive tax forms but Turbo Tax doesn't recognize those forms (1099-MISC). When you put them in they want to either use it as self employment income or other work income instead of insurance received for PFL. Issue 2. They make you pay them then tell you you can't efile your NY taxes. Issue 3. They make you pay them then tell you there are issues with your federal tax returns.
Date published: 2021-04-19
Rated 5 out of 5 by from User Friendly Incredibly user friendly, I used the free version and was guided completely through the process from start to finish. Getting my W2 was the hardest part, filing was easy with TurboTax.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2937
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Dissapointed with Turbo Tax this year I have been using Turbo Tax for 20+ years. This year it has a bug that required us to go online and find out from the community that we were not going crazy. The program was not figuring out the Mortgage interest correctly, and I had to "trick" it to calculate the correct numbers. And this for a program that updates every time you launch the application...I will still use it, as I think it the best in the category, but this was very upsetting.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax and Personal live assist Very helpful, Easy program and perfect DIY tax. Great service of live assistance 24/7.
Date published: 2021-04-19
Rated 5 out of 5 by from Makes it so easy This is my fifth year with Turbo tax and it is a great timesaver while it helps you focus on anything you may overlook. Highly recommend it.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Recommended I've been using Turbotax for years. It's very easy and there is always help when you need it.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo and fill I am Turbo tax refund first time I okay To use it and I love
Date published: 2021-04-19
Rated 5 out of 5 by from Simple Taxes Satisfied as usual, happy to have a simple tax process.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!! It was just plain simple & easy 2 years in a row!!
Date published: 2021-04-19
Rated 5 out of 5 by from Easy Good questions, easy to understand................
Date published: 2021-04-19
Rated 1 out of 5 by from Disappointed this year Issue 1. They make entering Paid Family Leave (PFL) extremely difficult to figure out. In NY we have PFL that comes from insurance we pay in and we receive tax forms but Turbo Tax doesn't recognize those forms (1099-MISC). When you put them in they want to either use it as self employment income or other work income instead of insurance received for PFL. Issue 2. They make you pay them then tell you you can't efile your NY taxes. Issue 3. They make you pay them then tell you there are issues with your federal tax returns.
Date published: 2021-04-19
Rated 5 out of 5 by from User Friendly Incredibly user friendly, I used the free version and was guided completely through the process from start to finish. Getting my W2 was the hardest part, filing was easy with TurboTax.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2937