TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from turbo Tax is simply the best after years of using Turbo Tax i started using a private firm but this year i returned and could not be happier.
Date published: 2022-04-05
Rated 5 out of 5 by from TT Experts help you understand your filing. Encouraged to use TT every year. Experts are everything advertised. Their patience is also very helpful Clear concise instruction.
Date published: 2022-04-05
Rated 1 out of 5 by from I have issues with this years turbo tax version Trying to review forms is very difficult... not near as easy as in years past... hard to maneuver in turbo tax and can't review forms until agree to pay and not knowing what the pricing is... also you advertise filing is free ... not happy with this product ... considering filing another way for 2022
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax was easy I thought it would be difficult but it was one of the easiest things I have done. Thank you.
Date published: 2022-04-05
Rated 1 out of 5 by from 2 Reps who couldn't read messages. Talk about exhausting and not being attentive. These reps with over 38 years collective experience couldn't read a single message and keep up. It was really like pulling teeth to get anywhere.
Date published: 2022-04-05
Rated 5 out of 5 by from turbotax is great everything was great . Experts are very professional .
Date published: 2022-04-05
Rated 4 out of 5 by from Valerie was wonderful Valerie did a great job supporting me with my tax return. I had a lot of questions to understand why I was being taxed in the way I was, and how I could try to improve my tax situation next year. Valerie was the Apple of My Eye when it comes to tax returns! The product itself could use some improvements when reviewing your tax return- I did not feel like the tool included enough details for me to understand the nuances of my return. Also pricey for what you get.
Date published: 2022-04-05
Rated 3 out of 5 by from Payment issues with foreign addresses I continue to use turbotax bc I've been using them every year since before I moved from the states. Since I moved doing taxes has been especially frustrating for one reason in particular. TurboTax will not accept credit cards with a foreign billing address even if they are with a US financial institution. It is an ordeal every year to go through the payment process to get to be able to e-file. This year I seriously considered just paying someone state side to do my taxes for me but since I am self employed and do not get any documentation of my income from any other employers and TurboTax already has all my info, I figured it would be easier to just keep on doing TurboTax. But seriously, the payment issues are the bain of my existence every year. Please, TurboTax, just make it so people can enter foreign billing addresses for their credit cards. It doesn't have to be that hard.
Date published: 2022-04-05
Rated 5 out of 5 by from Amazing Experiences Easy to file Federal & State Returns! glad i came back.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax is Pretty Good! My tax expert was very engaging and helpful whenever I had any questions about my taxes.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2936
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo Tax is simply the best after years of using Turbo Tax i started using a private firm but this year i returned and could not be happier.
Date published: 2022-04-05
Rated 5 out of 5 by from TT Experts help you understand your filing. Encouraged to use TT every year. Experts are everything advertised. Their patience is also very helpful Clear concise instruction.
Date published: 2022-04-05
Rated 1 out of 5 by from I have issues with this years turbo tax version Trying to review forms is very difficult... not near as easy as in years past... hard to maneuver in turbo tax and can't review forms until agree to pay and not knowing what the pricing is... also you advertise filing is free ... not happy with this product ... considering filing another way for 2022
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax was easy I thought it would be difficult but it was one of the easiest things I have done. Thank you.
Date published: 2022-04-05
Rated 1 out of 5 by from 2 Reps who couldn't read messages. Talk about exhausting and not being attentive. These reps with over 38 years collective experience couldn't read a single message and keep up. It was really like pulling teeth to get anywhere.
Date published: 2022-04-05
Rated 5 out of 5 by from turbotax is great everything was great . Experts are very professional .
Date published: 2022-04-05
Rated 4 out of 5 by from Valerie was wonderful Valerie did a great job supporting me with my tax return. I had a lot of questions to understand why I was being taxed in the way I was, and how I could try to improve my tax situation next year. Valerie was the Apple of My Eye when it comes to tax returns! The product itself could use some improvements when reviewing your tax return- I did not feel like the tool included enough details for me to understand the nuances of my return. Also pricey for what you get.
Date published: 2022-04-05
Rated 3 out of 5 by from Payment issues with foreign addresses I continue to use turbotax bc I've been using them every year since before I moved from the states. Since I moved doing taxes has been especially frustrating for one reason in particular. TurboTax will not accept credit cards with a foreign billing address even if they are with a US financial institution. It is an ordeal every year to go through the payment process to get to be able to e-file. This year I seriously considered just paying someone state side to do my taxes for me but since I am self employed and do not get any documentation of my income from any other employers and TurboTax already has all my info, I figured it would be easier to just keep on doing TurboTax. But seriously, the payment issues are the bain of my existence every year. Please, TurboTax, just make it so people can enter foreign billing addresses for their credit cards. It doesn't have to be that hard.
Date published: 2022-04-05
Rated 5 out of 5 by from Amazing Experiences Easy to file Federal & State Returns! glad i came back.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax is Pretty Good! My tax expert was very engaging and helpful whenever I had any questions about my taxes.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2936