TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from kendra was the best kendra live rep helped walk through fix errors to resubmit to nys for acceptance knowlegeble and professional
Date published: 2021-03-18
Rated 5 out of 5 by from Fantastic customer support I had a unique circumstance that was a bit tricky to navigate. The live support was invaluable in figuring out the correct course of action to accurately resolving my issue.
Date published: 2021-03-18
Rated 3 out of 5 by from turbotax is okay it was alright keep going to the same pages some times.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax has a glich, when you Save it created an You have a glitch in program, when you save it should override prior save and when you go to save pdf file and override the prior pdf file it does not always override and saves ot it to another Document file, I showed 2 returns for me in 2020 and in 2019 found 2 showing on the Turbo tax for Granddau this should not happen If the program had not stopped it I would have filed twice. Had to call and had to spend tooo much time on my Return and still did not get the 300 credit for Donations.
Date published: 2021-03-18
Rated 5 out of 5 by from awesome tax prep easy to file-- great assistance, Had a chat session and got the help I needed
Date published: 2021-03-18
Rated 5 out of 5 by from Very helpful instructions and process I've been using Turbo Tax for decades and it never fails to meet my needs
Date published: 2021-03-18
Rated 4 out of 5 by from fast nice job fast and easy will recommend to everyone.
Date published: 2021-03-18
Rated 5 out of 5 by from Love it! I love filing with TurboTax. The instructions walk you through everything, so it's extremely easy to use for me. Will definitely be using them again next year!
Date published: 2021-03-18
Rated 5 out of 5 by from Makes it easy to file. Always accurate and simple to follow with the interview questions.
Date published: 2021-03-18
Rated 2 out of 5 by from Couldn't E-File after changing Payment option When I was paying for TurboTax via my Federal Return, a $40 fee, I was able to eFile all of my returns. (IL, MO, and Federal) However, when I changed to paying with my CC, suddenly I was unable to eFile for Illinois, even though I did it in the past without issue.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 2935
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from kendra was the best kendra live rep helped walk through fix errors to resubmit to nys for acceptance knowlegeble and professional
Date published: 2021-03-18
Rated 5 out of 5 by from Fantastic customer support I had a unique circumstance that was a bit tricky to navigate. The live support was invaluable in figuring out the correct course of action to accurately resolving my issue.
Date published: 2021-03-18
Rated 3 out of 5 by from turbotax is okay it was alright keep going to the same pages some times.
Date published: 2021-03-18
Rated 3 out of 5 by from Turbo Tax has a glich, when you Save it created an You have a glitch in program, when you save it should override prior save and when you go to save pdf file and override the prior pdf file it does not always override and saves ot it to another Document file, I showed 2 returns for me in 2020 and in 2019 found 2 showing on the Turbo tax for Granddau this should not happen If the program had not stopped it I would have filed twice. Had to call and had to spend tooo much time on my Return and still did not get the 300 credit for Donations.
Date published: 2021-03-18
Rated 5 out of 5 by from awesome tax prep easy to file-- great assistance, Had a chat session and got the help I needed
Date published: 2021-03-18
Rated 5 out of 5 by from Very helpful instructions and process I've been using Turbo Tax for decades and it never fails to meet my needs
Date published: 2021-03-18
Rated 4 out of 5 by from fast nice job fast and easy will recommend to everyone.
Date published: 2021-03-18
Rated 5 out of 5 by from Love it! I love filing with TurboTax. The instructions walk you through everything, so it's extremely easy to use for me. Will definitely be using them again next year!
Date published: 2021-03-18
Rated 5 out of 5 by from Makes it easy to file. Always accurate and simple to follow with the interview questions.
Date published: 2021-03-18
Rated 2 out of 5 by from Couldn't E-File after changing Payment option When I was paying for TurboTax via my Federal Return, a $40 fee, I was able to eFile all of my returns. (IL, MO, and Federal) However, when I changed to paying with my CC, suddenly I was unable to eFile for Illinois, even though I did it in the past without issue.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 2935