TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Simple for Beginners It was fairly simple but I did have to get help with inputting all the information and making sure not to add anything in boxes that didn't require it. There should be instructions to review your personal W-2 when filing that section.
Date published: 2021-06-14
Rated 5 out of 5 by from easy to use, and safe Easy to fill out, upload tax info. No problem with things like investments, retirement funds.
Date published: 2021-06-14
Rated 5 out of 5 by from Great Tax Program Great Tax Program I have used tubro tax for several years
Date published: 2021-06-14
Rated 5 out of 5 by from First time using live chat, worked great Live expert was very knowledgeable. Helped with putting in numbers from sale of land and figuring out capital gains tax. Very pleasant older gentleman. Nice experience, even though I owed taxes this time.
Date published: 2021-06-14
Rated 5 out of 5 by from Awesome! Super fast and professional will use again!! Alvin C was my consultant and he was awesome
Date published: 2021-06-14
Rated 5 out of 5 by from Very Easy to use with live agent first time working with an agent and it was very smooth. they answered all my questions and helped me file just in time
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax - Woo! Turbo Tax is pretty intuitive and when it's not, they provide a live person to walk you through it. The specialist was friendly and extremely helpful (my taxes were a bit tricky this year due to a state to state move).
Date published: 2021-06-14
Rated 5 out of 5 by from Thanks Turbo Tax Sirirat was very very knowledgeable and very helpful .And also very patient with me.
Date published: 2021-06-14
Rated 2 out of 5 by from Turbo Tax now is a TRAP!! Did not allow me to mail my State return. Tried to lock me into paying extra for filing electronically. Looking for a new preparer next year.
Date published: 2021-06-14
Rated 4 out of 5 by from turbo tax is aeesome paul from turbo tax was great. he responded quick to any questions i had. we texted back and forth for three days and he got my returns done.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 2932
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Simple for Beginners It was fairly simple but I did have to get help with inputting all the information and making sure not to add anything in boxes that didn't require it. There should be instructions to review your personal W-2 when filing that section.
Date published: 2021-06-14
Rated 5 out of 5 by from easy to use, and safe Easy to fill out, upload tax info. No problem with things like investments, retirement funds.
Date published: 2021-06-14
Rated 5 out of 5 by from Great Tax Program Great Tax Program I have used tubro tax for several years
Date published: 2021-06-14
Rated 5 out of 5 by from First time using live chat, worked great Live expert was very knowledgeable. Helped with putting in numbers from sale of land and figuring out capital gains tax. Very pleasant older gentleman. Nice experience, even though I owed taxes this time.
Date published: 2021-06-14
Rated 5 out of 5 by from Awesome! Super fast and professional will use again!! Alvin C was my consultant and he was awesome
Date published: 2021-06-14
Rated 5 out of 5 by from Very Easy to use with live agent first time working with an agent and it was very smooth. they answered all my questions and helped me file just in time
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax - Woo! Turbo Tax is pretty intuitive and when it's not, they provide a live person to walk you through it. The specialist was friendly and extremely helpful (my taxes were a bit tricky this year due to a state to state move).
Date published: 2021-06-14
Rated 5 out of 5 by from Thanks Turbo Tax Sirirat was very very knowledgeable and very helpful .And also very patient with me.
Date published: 2021-06-14
Rated 2 out of 5 by from Turbo Tax now is a TRAP!! Did not allow me to mail my State return. Tried to lock me into paying extra for filing electronically. Looking for a new preparer next year.
Date published: 2021-06-14
Rated 4 out of 5 by from turbo tax is aeesome paul from turbo tax was great. he responded quick to any questions i had. we texted back and forth for three days and he got my returns done.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 2932