TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Very simple to navigate site. Double checked all my information. IT IS FREE!
Date published: 2022-05-29
Rated 5 out of 5 by from TURBO Tax is easy and awesome EVERYTHING WAS EASY, DONT NEED NOTHING AS HELP BECAUSE MY TAXES WERE SIMPLE
Date published: 2022-05-29
Rated 3 out of 5 by from Easy Super easy to navigate and use - would recommend to anyone.
Date published: 2022-05-29
Rated 5 out of 5 by from pretty easy pretty easy , i learned a thing or two about taxes
Date published: 2022-05-29
Rated 1 out of 5 by from Efficient The app was efficient, It’s nice to have this available although the live operator was not good at all!! She seemed upset and put off by having to help me!! She was aggravated and quite honestly made me feel stupid. In the end she did not help me at all and told me to call back and get a different operator to help me. She had no clue what she was doing and it really upset me!
Date published: 2022-05-29
Rated 5 out of 5 by from Consistently awesome service! TurboTax is always top notch and remains my go-to for filing taxes
Date published: 2022-05-29
Rated 5 out of 5 by from Simple and Easy Turbo Tax was very simple and easy to follow. They double checked my work. I highly recommend.
Date published: 2022-05-29
Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax is fantastic. I thought it was going to be painful as I hate doing extensive paperwork. But it was pretty cool.
Date published: 2022-05-29
Rated 2 out of 5 by from Bounced around and wrong information I was bounced around between reviewers. Each time I would get a secure message to log in, and then see that I was reassigned to someone else - not for a reason of expertise, but just because of staffing. When I finally had someone start my review, there was miscommunication/misunderstanding on elements of my retirement contributions (which is why I sought full service in the first place - to help make sure the information was correct and to clarify types of funds and tax implications). Had to go to an external entity to review my materials and then tell Turbo Tax consultants how to review the materials. So I paid $250+ to do my own taxes. Would not recommend in the future.
Date published: 2022-05-29
Rated 2 out of 5 by from Its deceiving It constantly tells you that you're almost done when you're actually one or two hoops of fire away from getting anything done.
Date published: 2022-05-29
All TurboTax® Offerings Reviews - Page 294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Very simple to navigate site. Double checked all my information. IT IS FREE!
Date published: 2022-05-29
Rated 5 out of 5 by from TURBO Tax is easy and awesome EVERYTHING WAS EASY, DONT NEED NOTHING AS HELP BECAUSE MY TAXES WERE SIMPLE
Date published: 2022-05-29
Rated 3 out of 5 by from Easy Super easy to navigate and use - would recommend to anyone.
Date published: 2022-05-29
Rated 5 out of 5 by from pretty easy pretty easy , i learned a thing or two about taxes
Date published: 2022-05-29
Rated 1 out of 5 by from Efficient The app was efficient, It’s nice to have this available although the live operator was not good at all!! She seemed upset and put off by having to help me!! She was aggravated and quite honestly made me feel stupid. In the end she did not help me at all and told me to call back and get a different operator to help me. She had no clue what she was doing and it really upset me!
Date published: 2022-05-29
Rated 5 out of 5 by from Consistently awesome service! TurboTax is always top notch and remains my go-to for filing taxes
Date published: 2022-05-29
Rated 5 out of 5 by from Simple and Easy Turbo Tax was very simple and easy to follow. They double checked my work. I highly recommend.
Date published: 2022-05-29
Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax is fantastic. I thought it was going to be painful as I hate doing extensive paperwork. But it was pretty cool.
Date published: 2022-05-29
Rated 2 out of 5 by from Bounced around and wrong information I was bounced around between reviewers. Each time I would get a secure message to log in, and then see that I was reassigned to someone else - not for a reason of expertise, but just because of staffing. When I finally had someone start my review, there was miscommunication/misunderstanding on elements of my retirement contributions (which is why I sought full service in the first place - to help make sure the information was correct and to clarify types of funds and tax implications). Had to go to an external entity to review my materials and then tell Turbo Tax consultants how to review the materials. So I paid $250+ to do my own taxes. Would not recommend in the future.
Date published: 2022-05-29
Rated 2 out of 5 by from Its deceiving It constantly tells you that you're almost done when you're actually one or two hoops of fire away from getting anything done.
Date published: 2022-05-29
All TurboTax® Offerings Reviews - Page 294