TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Terrific TurboTax My tax assistant and expert were awesome, love the free full service!
Date published: 2022-04-01
Rated 5 out of 5 by from Love Turbo Tax Excellent and easy to use. I started my own LLC and the steps to understand my deductions as a small business owner were easy to follow.
Date published: 2022-04-01
Rated 2 out of 5 by from Slow to respond and uncharged a couple of times Took one month from start to finish. Live agent was switched on us multiple times. Told different prices for upgraded services that we were told we need because we had a “complex tax” return. Communication was slow.
Date published: 2022-04-01
Rated 4 out of 5 by from satisfactory worked well, did what it was supposed to do. I hope i get my money soon.
Date published: 2022-04-01
Rated 5 out of 5 by from LOVE TURBO TAX.... USED IT FOR YEARS EASY TO USES AND CONVENIENT. LIKE HOW INFO IS SAVED YEAR TO YEAR.
Date published: 2022-04-01
Rated 5 out of 5 by from Handy and easy to use Generally I'm kind of lost when it comes to doing taxes, it's something I do once a year and I'm pretty inept at considering for it by the time tax season rolls around. Resources and instructions built into the system however make it very easy to grasp what's needed, and staff can be very helpful in handling things. It eases use or handles it for you if you're overwhelmed. Pretty good overall and no complaints from me.
Date published: 2022-04-01
Rated 5 out of 5 by from Katherine at TurboTax is awesome! Really got a large return, thanks to Katherine at TurboTax
Date published: 2022-04-01
Rated 5 out of 5 by from Excellent Product, but Boo on the OS Update I love TurboTax. I use it every year. But what I really don't like is the need to have to upgrade my Mac OS every year? There is nothing different from OS Mojave to Catalina to Big Sur. Please stop making us update our OS every year to use your product. My older computer can run TurboTax fine, but there's going to be a point where I can't upgrade my OS because Apple decides my computer needs to be upgraded. But the computer is perfectly fine. From a tax preparation software, I trust TurboTax hands down from any other software. Just stop making us update, otherwise, I might not be able to use this software again.
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax confuses us for $ I heard companies like TurboTax lobby governments so Bipartisan efforts from Reagan, Obama etc. to do return-free taxes are silenced so we have to lose time/$ to companies like Turbotax. TurboTax also is confusing sometimes. And why is the learn more links usually opening a window with fine print with most of the window wasted. And why require me to consent to a long thing that says it can contact me for any reason including marketing, which is buried in the fine print of a form i have to agree to, just to post this.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is great It was easy to use and i appreciated the help being live and readily available.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2926
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Terrific TurboTax My tax assistant and expert were awesome, love the free full service!
Date published: 2022-04-01
Rated 5 out of 5 by from Love Turbo Tax Excellent and easy to use. I started my own LLC and the steps to understand my deductions as a small business owner were easy to follow.
Date published: 2022-04-01
Rated 2 out of 5 by from Slow to respond and uncharged a couple of times Took one month from start to finish. Live agent was switched on us multiple times. Told different prices for upgraded services that we were told we need because we had a “complex tax” return. Communication was slow.
Date published: 2022-04-01
Rated 4 out of 5 by from satisfactory worked well, did what it was supposed to do. I hope i get my money soon.
Date published: 2022-04-01
Rated 5 out of 5 by from LOVE TURBO TAX.... USED IT FOR YEARS EASY TO USES AND CONVENIENT. LIKE HOW INFO IS SAVED YEAR TO YEAR.
Date published: 2022-04-01
Rated 5 out of 5 by from Handy and easy to use Generally I'm kind of lost when it comes to doing taxes, it's something I do once a year and I'm pretty inept at considering for it by the time tax season rolls around. Resources and instructions built into the system however make it very easy to grasp what's needed, and staff can be very helpful in handling things. It eases use or handles it for you if you're overwhelmed. Pretty good overall and no complaints from me.
Date published: 2022-04-01
Rated 5 out of 5 by from Katherine at TurboTax is awesome! Really got a large return, thanks to Katherine at TurboTax
Date published: 2022-04-01
Rated 5 out of 5 by from Excellent Product, but Boo on the OS Update I love TurboTax. I use it every year. But what I really don't like is the need to have to upgrade my Mac OS every year? There is nothing different from OS Mojave to Catalina to Big Sur. Please stop making us update our OS every year to use your product. My older computer can run TurboTax fine, but there's going to be a point where I can't upgrade my OS because Apple decides my computer needs to be upgraded. But the computer is perfectly fine. From a tax preparation software, I trust TurboTax hands down from any other software. Just stop making us update, otherwise, I might not be able to use this software again.
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax confuses us for $ I heard companies like TurboTax lobby governments so Bipartisan efforts from Reagan, Obama etc. to do return-free taxes are silenced so we have to lose time/$ to companies like Turbotax. TurboTax also is confusing sometimes. And why is the learn more links usually opening a window with fine print with most of the window wasted. And why require me to consent to a long thing that says it can contact me for any reason including marketing, which is buried in the fine print of a form i have to agree to, just to post this.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is great It was easy to use and i appreciated the help being live and readily available.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2926