TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281635 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax Very easy to use, helps you along the way. You can stop and continue at a later time if you don't have all of your info ready or handy. Plus it checks all of your details and lets you know if anything is missing. Have used TurboTax for over 10 years and trust it.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Processing is slow sometimes and last statement asking repeat questions about payment.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is very good, save time Turbo tax gave me the opportunity to review my taxes, it was an excellent opportunity for me to learn, i made a mistake with my SS and they were able to help me detect and fixed, thank you for your help all the way
Date published: 2021-04-19
Rated 4 out of 5 by from The best program around, but not perfect. I have used TT for several years, so I have gotten used to it. I used to prepare income tax returns for others part time, so I understand the flow. However, every year there is always some little glitch that prevents me from finishing and TT doesn't explain what is wrong with the entries. This year there was a minor incorrect entry in the itemized donations that was the result of the program. It took me awhile to figure out how to correct it. The worst problem was 2 years ago re entries for Covered California/Obama Care. In that case TT totally failed and I had to let the IRS figure it out, charging interest and penalties, of course.
Date published: 2021-04-19
Rated 5 out of 5 by from Quick and Simple Super easy, if you don't know something they help you find out!
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax It went well. I felt some of the questions were misleading.
Date published: 2021-04-19
Rated 5 out of 5 by from It was excellent It was good due to W2G issues that Payne helped me thru the process to resolve all issues I presented to her.
Date published: 2021-04-19
Rated 5 out of 5 by from Relief to finish taxes The process was very easy and Jibril was helpful when I needed help.
Date published: 2021-04-19
Rated 5 out of 5 by from Tax time with ease took all of about 45 minutes to finish and file may taxes. walks you through steps easily enough, easy to read.
Date published: 2021-04-19
Rated 4 out of 5 by from Pretty good Pretty good Mac app. Pretty simple and easy to use. One annoying this is every time you click on a tab (federal, state, etc.) it takes you back to the screen asking if you'd like to see all or use the guide. Also, when you click to go back to a previous page, it does not preserve your scrolled location.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2926
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Very easy to use, helps you along the way. You can stop and continue at a later time if you don't have all of your info ready or handy. Plus it checks all of your details and lets you know if anything is missing. Have used TurboTax for over 10 years and trust it.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Processing is slow sometimes and last statement asking repeat questions about payment.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is very good, save time Turbo tax gave me the opportunity to review my taxes, it was an excellent opportunity for me to learn, i made a mistake with my SS and they were able to help me detect and fixed, thank you for your help all the way
Date published: 2021-04-19
Rated 4 out of 5 by from The best program around, but not perfect. I have used TT for several years, so I have gotten used to it. I used to prepare income tax returns for others part time, so I understand the flow. However, every year there is always some little glitch that prevents me from finishing and TT doesn't explain what is wrong with the entries. This year there was a minor incorrect entry in the itemized donations that was the result of the program. It took me awhile to figure out how to correct it. The worst problem was 2 years ago re entries for Covered California/Obama Care. In that case TT totally failed and I had to let the IRS figure it out, charging interest and penalties, of course.
Date published: 2021-04-19
Rated 5 out of 5 by from Quick and Simple Super easy, if you don't know something they help you find out!
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax It went well. I felt some of the questions were misleading.
Date published: 2021-04-19
Rated 5 out of 5 by from It was excellent It was good due to W2G issues that Payne helped me thru the process to resolve all issues I presented to her.
Date published: 2021-04-19
Rated 5 out of 5 by from Relief to finish taxes The process was very easy and Jibril was helpful when I needed help.
Date published: 2021-04-19
Rated 5 out of 5 by from Tax time with ease took all of about 45 minutes to finish and file may taxes. walks you through steps easily enough, easy to read.
Date published: 2021-04-19
Rated 4 out of 5 by from Pretty good Pretty good Mac app. Pretty simple and easy to use. One annoying this is every time you click on a tab (federal, state, etc.) it takes you back to the screen asking if you'd like to see all or use the guide. Also, when you click to go back to a previous page, it does not preserve your scrolled location.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2926