TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Don't Buy Turbotax Software in stores Don't buy the software available at stores (Best Buy, Costco, etc). Had a bunch of issues installing and updating and worse, it will not import previous tax information from their website, if you used it to file your taxes before. It makes no sense, same company, so frustrating! Software was a waste of my money.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax gives you peace of mind Turbo Tax is so detail oriented you just enter your information and afterwards year after year you are just entering amounts as you follow step by step. They just improve with every year.
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME GREAT HELP AND EASY TO USE. THANK YOU TURBO TAX!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX MAKES IT EASY AND OFFERS HELP, SO WE CAN FILE OUR OWN TAXES.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and Fast Have used Turbotax for the last 4 years now. It has been easy to use and very streamlined. I would recommend it to anyone who procrastinates like I do every year for a quick and easy way to file your taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Jason in Orlando and Kenisha in TX Both these professionals - and wish I knew their complete names or info to provide you - went above and beyond for this difficult, final, corporate return. A business my husband and I held, we are in the midst of a contentious divorce and this is a hot mess, I didn't know where to begin, but knew I needed to file a final corporate return, with schedules. Your team made it easy, and both James and Kenisha were super-friendly, confident and helpful. Surprisingly so, given my recent C19 online interactions. Immediately put me at ease. And James - no last name - in Orlando FL is a wonder. 15+ years with corporate returns, he was amazing. Stayed on the phone with me for hours, line by line, even after his shift ended. And what a nice guy, too. Compassionate, never felt like just a number at all. Promote him or give him a bonus. This biz is doing it right. Whatever training or philosophy you're imparting should be the industry Gold Standard for customer service (I owned a telemarketing biz in a former life, years ago - totally understand the dynamics).
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great because it checks your answers which makes you feel safe and it's free.
Date published: 2021-04-16
Rated 5 out of 5 by from It actually is Free, Free; Free Free Free. I always try to use Turbo Tax and have for most of my life. The software, It is really easy to use.
Date published: 2021-04-16
Rated 4 out of 5 by from Too Expensive! Some Questions are confusing and if you click to ask a question you are expected to pay a higher fee at the end. I pay less having an accountant to my taxes! Due to pandemic, I did it myself these past two tax seasons!
Date published: 2021-04-16
Rated 5 out of 5 by from Great SW I like that i can do different scenarios and save them.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2922
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Don't Buy Turbotax Software in stores Don't buy the software available at stores (Best Buy, Costco, etc). Had a bunch of issues installing and updating and worse, it will not import previous tax information from their website, if you used it to file your taxes before. It makes no sense, same company, so frustrating! Software was a waste of my money.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax gives you peace of mind Turbo Tax is so detail oriented you just enter your information and afterwards year after year you are just entering amounts as you follow step by step. They just improve with every year.
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME GREAT HELP AND EASY TO USE. THANK YOU TURBO TAX!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX MAKES IT EASY AND OFFERS HELP, SO WE CAN FILE OUR OWN TAXES.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and Fast Have used Turbotax for the last 4 years now. It has been easy to use and very streamlined. I would recommend it to anyone who procrastinates like I do every year for a quick and easy way to file your taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Jason in Orlando and Kenisha in TX Both these professionals - and wish I knew their complete names or info to provide you - went above and beyond for this difficult, final, corporate return. A business my husband and I held, we are in the midst of a contentious divorce and this is a hot mess, I didn't know where to begin, but knew I needed to file a final corporate return, with schedules. Your team made it easy, and both James and Kenisha were super-friendly, confident and helpful. Surprisingly so, given my recent C19 online interactions. Immediately put me at ease. And James - no last name - in Orlando FL is a wonder. 15+ years with corporate returns, he was amazing. Stayed on the phone with me for hours, line by line, even after his shift ended. And what a nice guy, too. Compassionate, never felt like just a number at all. Promote him or give him a bonus. This biz is doing it right. Whatever training or philosophy you're imparting should be the industry Gold Standard for customer service (I owned a telemarketing biz in a former life, years ago - totally understand the dynamics).
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great because it checks your answers which makes you feel safe and it's free.
Date published: 2021-04-16
Rated 5 out of 5 by from It actually is Free, Free; Free Free Free. I always try to use Turbo Tax and have for most of my life. The software, It is really easy to use.
Date published: 2021-04-16
Rated 4 out of 5 by from Too Expensive! Some Questions are confusing and if you click to ask a question you are expected to pay a higher fee at the end. I pay less having an accountant to my taxes! Due to pandemic, I did it myself these past two tax seasons!
Date published: 2021-04-16
Rated 5 out of 5 by from Great SW I like that i can do different scenarios and save them.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2922