TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax worked well, great service I had a wonderful experience working with Ray, a tax expert through TurboTax, via phone. He spent almost two hours ensuring we got our state by state information cleared up.
Date published: 2022-04-04
Rated 5 out of 5 by from easy to use Turbo tax was easy to use as a medical student. I've used it the past several years
Date published: 2022-04-04
Rated 4 out of 5 by from Asking for Automatic Conversion of Married Returns I would like to see an automatic calculation for Married Filing Separate Returns based on Married Filing Combined Return, that can be initiated by just pressing an option button. This will require all entries to be name-tacked, which is not currently done by the Turbo Tax Software. I also found that while trying Married Filing Separate Returns and asking for Standard Deduction for both Federal and State Returns, the software forced the Maryland State Return for one of spouses to Itemized Deduction because that was better. The software should have clarified that the two spouses using different ways of deduction and different from the Federal Returns is acceptable (if that is so), and then giving the user the choice. Moreover, while maneuvering the Separate Returns, I found the spouse's return quite troublesome to handle, even after separating all downloaded files. I would really like to see an automatic changeover from combined to separate returns.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesom Very easy to use. Will remind to friends. nnnnnnnnnnnnnnnnnnnnnnnnnn
Date published: 2022-04-04
Rated 5 out of 5 by from I like turbotax. I have had good experiences with turbotax. Ryan was informative, knowledgable, and answered all my questions. I would recommend him in the future.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy process I have been using Turbo tax for many years using it.
Date published: 2022-04-04
Rated 4 out of 5 by from Easy to file, it costs more for extra services Easy to file, had no issues filing. Just make sure you take time to read it, don't rush it. Great tool to use. Would be even better if extra services were free. Therefore, if you want additional services the amount increases.
Date published: 2022-04-04
Rated 5 out of 5 by from Took the headache away I had a great experience as I used the program. I had a big change in circumstances and Turbo Tax helped me through it.
Date published: 2022-04-04
Rated 4 out of 5 by from Love Turbo Tax but Somewhat Annoyed I have used Turbo Tax for over 25years. I have been exceptionally happy until this year. The problem I had was when typing n W-2G's It's 11 seconds between each line. It keeps saying "not responding" then it goes away, and you can type the next line, wait 11 secs. after the "not responding" then type the next line. It took me two days to complete my W-2G's. I really wish you would figure out a way to auto-fill the W-2G forms after you type the same ones over and over again. It's really time consuming to keep typing the same info over when you could just fill in the fields that change, i.e., date won, amount, type of wager,etc.
Date published: 2022-04-04
Rated 4 out of 5 by from Great service! The site is intuitive and helpful for those who are not comfortable filing out a manual tax return.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2922
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax worked well, great service I had a wonderful experience working with Ray, a tax expert through TurboTax, via phone. He spent almost two hours ensuring we got our state by state information cleared up.
Date published: 2022-04-04
Rated 5 out of 5 by from easy to use Turbo tax was easy to use as a medical student. I've used it the past several years
Date published: 2022-04-04
Rated 4 out of 5 by from Asking for Automatic Conversion of Married Returns I would like to see an automatic calculation for Married Filing Separate Returns based on Married Filing Combined Return, that can be initiated by just pressing an option button. This will require all entries to be name-tacked, which is not currently done by the Turbo Tax Software. I also found that while trying Married Filing Separate Returns and asking for Standard Deduction for both Federal and State Returns, the software forced the Maryland State Return for one of spouses to Itemized Deduction because that was better. The software should have clarified that the two spouses using different ways of deduction and different from the Federal Returns is acceptable (if that is so), and then giving the user the choice. Moreover, while maneuvering the Separate Returns, I found the spouse's return quite troublesome to handle, even after separating all downloaded files. I would really like to see an automatic changeover from combined to separate returns.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesom Very easy to use. Will remind to friends. nnnnnnnnnnnnnnnnnnnnnnnnnn
Date published: 2022-04-04
Rated 5 out of 5 by from I like turbotax. I have had good experiences with turbotax. Ryan was informative, knowledgable, and answered all my questions. I would recommend him in the future.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy process I have been using Turbo tax for many years using it.
Date published: 2022-04-04
Rated 4 out of 5 by from Easy to file, it costs more for extra services Easy to file, had no issues filing. Just make sure you take time to read it, don't rush it. Great tool to use. Would be even better if extra services were free. Therefore, if you want additional services the amount increases.
Date published: 2022-04-04
Rated 5 out of 5 by from Took the headache away I had a great experience as I used the program. I had a big change in circumstances and Turbo Tax helped me through it.
Date published: 2022-04-04
Rated 4 out of 5 by from Love Turbo Tax but Somewhat Annoyed I have used Turbo Tax for over 25years. I have been exceptionally happy until this year. The problem I had was when typing n W-2G's It's 11 seconds between each line. It keeps saying "not responding" then it goes away, and you can type the next line, wait 11 secs. after the "not responding" then type the next line. It took me two days to complete my W-2G's. I really wish you would figure out a way to auto-fill the W-2G forms after you type the same ones over and over again. It's really time consuming to keep typing the same info over when you could just fill in the fields that change, i.e., date won, amount, type of wager,etc.
Date published: 2022-04-04
Rated 4 out of 5 by from Great service! The site is intuitive and helpful for those who are not comfortable filing out a manual tax return.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2922