TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Turbo Tax Plus needs better mobility. This is Year 6 with Turbo Tax. In past years I have required only basic returns. This year was a bit more complicated so I chose Turbo Tax Plus. The forms this year were more extensive and, as usual, making mistakes and having to go back to correct them is where I ran into problems. NO BACK BUTTON on most things I had to correct and finding my way back to "somewhere" to make the corrections was a true time waster! I'm confident that the work will be processed and filed properly...I just wish my part had been easier to figure out.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is amazing Love how easy it is to file & they offer support so helpful
Date published: 2021-04-19
Rated 5 out of 5 by from Yours truly Ytalli is here to please and be pleasu Great program and easy to use and i recommend turbo tax
Date published: 2021-04-19
Rated 1 out of 5 by from very unprofessional The CPA that called to help with my taxes was very unprofessional, nosey and asking unnecessary question that had nothing to do with my tax return and telling me what I need to do with my money. She needs to mind her business. Its not her business about the understanding I have with my mother about my child.
Date published: 2021-04-19
Rated 5 out of 5 by from My sister said it would be this easy! I've procrastinated for so long ,but my sister kept advising it was a smooth easy process!! Im glad i did it and not pay someone almost $200 to do it! Thank You!
Date published: 2021-04-19
Rated 5 out of 5 by from turbo tax is reliable very convenient service, helpful and resourceful tools.
Date published: 2021-04-19
Rated 4 out of 5 by from better than paying H&R Block sometimes it is a pain trying to get info to enter in correct spot
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to Use Easy Q & A format. Most of the questions are simple and straight forward.
Date published: 2021-04-19
Rated 2 out of 5 by from Better than nothing I have used TurboTax for my personal returns for decades. While this product is better than nothing, it pales in comparison to TurboTax Home and Business software. There is no ability to import from a brokerage account. There are many questions that simply direct you to fill in a form. There is also a screen with a list of forms and checkboxes asking if you need to file any of those forms. There isn't even a title or description of the forms so if you don't recognize the form number, you'll have to go to the IRS website to look them up. State software is not included and requires an additional purchase for a state version. That made the total cost for federal and state more than 2 1/2 times the cost of TT Home & Business. I did find the state version to be sufficient. I manage a small trust with a single beneficiary. I used the software because I'm familiar with the TurboTax look and function. I'm also very familiar with the tax filing for this particular trust. I have never used it for an estate so I can't speak to it's usefulness there.
Date published: 2021-04-19
Rated 1 out of 5 by from Dissapointed with Turbo Tax this year I have been using Turbo Tax for 20+ years. This year it has a bug that required us to go online and find out from the community that we were not going crazy. The program was not figuring out the Mortgage interest correctly, and I had to "trick" it to calculate the correct numbers. And this for a program that updates every time you launch the application...I will still use it, as I think it the best in the category, but this was very upsetting.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2921
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Plus needs better mobility. This is Year 6 with Turbo Tax. In past years I have required only basic returns. This year was a bit more complicated so I chose Turbo Tax Plus. The forms this year were more extensive and, as usual, making mistakes and having to go back to correct them is where I ran into problems. NO BACK BUTTON on most things I had to correct and finding my way back to "somewhere" to make the corrections was a true time waster! I'm confident that the work will be processed and filed properly...I just wish my part had been easier to figure out.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is amazing Love how easy it is to file & they offer support so helpful
Date published: 2021-04-19
Rated 5 out of 5 by from Yours truly Ytalli is here to please and be pleasu Great program and easy to use and i recommend turbo tax
Date published: 2021-04-19
Rated 1 out of 5 by from very unprofessional The CPA that called to help with my taxes was very unprofessional, nosey and asking unnecessary question that had nothing to do with my tax return and telling me what I need to do with my money. She needs to mind her business. Its not her business about the understanding I have with my mother about my child.
Date published: 2021-04-19
Rated 5 out of 5 by from My sister said it would be this easy! I've procrastinated for so long ,but my sister kept advising it was a smooth easy process!! Im glad i did it and not pay someone almost $200 to do it! Thank You!
Date published: 2021-04-19
Rated 5 out of 5 by from turbo tax is reliable very convenient service, helpful and resourceful tools.
Date published: 2021-04-19
Rated 4 out of 5 by from better than paying H&R Block sometimes it is a pain trying to get info to enter in correct spot
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to Use Easy Q & A format. Most of the questions are simple and straight forward.
Date published: 2021-04-19
Rated 2 out of 5 by from Better than nothing I have used TurboTax for my personal returns for decades. While this product is better than nothing, it pales in comparison to TurboTax Home and Business software. There is no ability to import from a brokerage account. There are many questions that simply direct you to fill in a form. There is also a screen with a list of forms and checkboxes asking if you need to file any of those forms. There isn't even a title or description of the forms so if you don't recognize the form number, you'll have to go to the IRS website to look them up. State software is not included and requires an additional purchase for a state version. That made the total cost for federal and state more than 2 1/2 times the cost of TT Home & Business. I did find the state version to be sufficient. I manage a small trust with a single beneficiary. I used the software because I'm familiar with the TurboTax look and function. I'm also very familiar with the tax filing for this particular trust. I have never used it for an estate so I can't speak to it's usefulness there.
Date published: 2021-04-19
Rated 1 out of 5 by from Dissapointed with Turbo Tax this year I have been using Turbo Tax for 20+ years. This year it has a bug that required us to go online and find out from the community that we were not going crazy. The program was not figuring out the Mortgage interest correctly, and I had to "trick" it to calculate the correct numbers. And this for a program that updates every time you launch the application...I will still use it, as I think it the best in the category, but this was very upsetting.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2921