TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Not great this year Had lots of problems this year. The main problem was I checked the box that said I had an IRS Protection number - as usual - and when you go to file, the system asks you for the number. This year it did not. So - my files were returned by the IRS and I wasn't aware until the day after taxes were due. It also kept taking me back to fix an error that should have been easier to walk through.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use. Most of it anyway. Had a little trouble getting it to go back from the Fix my taxes!!!!
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax works wonders Efficient, super easy to navigate and trouble free. Turbo Tax makes tax season ten times easier to bear.
Date published: 2023-04-22
Rated 5 out of 5 by from Fantastic! and it is free..... easy as hell to use. does a great job. free. i mean cmon. it works. i have to pay for some things that cant even make that claim. so meh. i believe my point has been made.
Date published: 2023-04-22
Rated 4 out of 5 by from Decent for layman taxes I am no tax expert and doing them is a daunting task. TurboTax is a huge help. I can spend a fraction of what one normally would at a tax agency. Due to my inexperienced at taxes, I found audit protection to be an affordable reassurance for our budding business.
Date published: 2023-04-22
Rated 5 out of 5 by from Great tax preparing process My experience was smooth and effective. Thanks to turbotax.
Date published: 2023-04-22
Rated 5 out of 5 by from Enjoy using TurboTax it's great Agent was very helpful and friendly and help me with all my tax questions
Date published: 2023-04-22
Rated 5 out of 5 by from TURBO TAX IS AWESOMW FIRST TIME USING GREAT TURBO EASY AS AS 123 NICE IS
Date published: 2023-04-22
Rated 3 out of 5 by from Taxes weren't intuitive to finish I've been using Turbo Tax for years (over 10) and this year I finished up my taxes on Sunday, and went on a business trip on Monday. All seemed good, but I looked at my checking account on Tuesday, and nothing had been debited from my account. I also saw an email that said "finish up your taxes"....I got nervous, and as soon as I got home on Friday, sure enough, in Turbo Tax it said I had not sent my taxes. The combersomeness will probably cost me a penalty and interest.....come on guys, make it simple!!!!!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is my freaking hero i Love YOU TurboTax and I go way back. College days. You know? I love you.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 293
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not great this year Had lots of problems this year. The main problem was I checked the box that said I had an IRS Protection number - as usual - and when you go to file, the system asks you for the number. This year it did not. So - my files were returned by the IRS and I wasn't aware until the day after taxes were due. It also kept taking me back to fix an error that should have been easier to walk through.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use. Most of it anyway. Had a little trouble getting it to go back from the Fix my taxes!!!!
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax works wonders Efficient, super easy to navigate and trouble free. Turbo Tax makes tax season ten times easier to bear.
Date published: 2023-04-22
Rated 5 out of 5 by from Fantastic! and it is free..... easy as hell to use. does a great job. free. i mean cmon. it works. i have to pay for some things that cant even make that claim. so meh. i believe my point has been made.
Date published: 2023-04-22
Rated 4 out of 5 by from Decent for layman taxes I am no tax expert and doing them is a daunting task. TurboTax is a huge help. I can spend a fraction of what one normally would at a tax agency. Due to my inexperienced at taxes, I found audit protection to be an affordable reassurance for our budding business.
Date published: 2023-04-22
Rated 5 out of 5 by from Great tax preparing process My experience was smooth and effective. Thanks to turbotax.
Date published: 2023-04-22
Rated 5 out of 5 by from Enjoy using TurboTax it's great Agent was very helpful and friendly and help me with all my tax questions
Date published: 2023-04-22
Rated 5 out of 5 by from TURBO TAX IS AWESOMW FIRST TIME USING GREAT TURBO EASY AS AS 123 NICE IS
Date published: 2023-04-22
Rated 3 out of 5 by from Taxes weren't intuitive to finish I've been using Turbo Tax for years (over 10) and this year I finished up my taxes on Sunday, and went on a business trip on Monday. All seemed good, but I looked at my checking account on Tuesday, and nothing had been debited from my account. I also saw an email that said "finish up your taxes"....I got nervous, and as soon as I got home on Friday, sure enough, in Turbo Tax it said I had not sent my taxes. The combersomeness will probably cost me a penalty and interest.....come on guys, make it simple!!!!!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is my freaking hero i Love YOU TurboTax and I go way back. College days. You know? I love you.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 293