TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy and helpful! everything was so easy , and when I did need help they were there to save the day!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO tAX IS SOMEWHAT EASY It was easy to file out but to go back and make changes to the state tax form was a little challenging.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is the easiest, most reliable way to file easy process every step of the way, with explanations and reminders to make sure you're doing it correctly
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax made my day Very well,tax expert was experienced and very helpfull.
Date published: 2021-03-16
Rated 5 out of 5 by from This made my tax fling so much easier this year!!! This made my tax fling so much easier this year!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Easy to use Easy to use and tie to state taxes and easy to file
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax did not live up to prior expectations I am a long time Turbo Tax user. This is the first time that I have had any issues with using the product. First, I had used the download version on a MacBook with MacOS Big Sur. After transferring my data from last year and inputting most of this year's information, Turbo Tax crashed. Support was excellent, but I was told that there was no resolution for this problem and others were having similar issues. They offered me a Windows Download, but I had to input all my data from start. I was not happy to have to do this, but proceeded and all went well until I got to the end. I went to e-file but could not complete due to a $25 file fee for the State. For some reason, it took me numerous tries to get this transaction to complete. Again, I am not new to Turbo Tax. I have used Turbo Tax for many years on both Windows and Mac computers, and this is the first time that I have ever had these kinds of issues. I will think hard before using Turbo Tax for 2021 taxes!
Date published: 2021-03-16
Rated 5 out of 5 by from easy I was able to smoothly sail through the return with a little help from my daughter.
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX REP WAS AMAZING HELP I HIGHLY RECOMMEND , THEY ALWAYS HAVE A RESPONSE TO ANY QUESTIONS AND THETAX REPAIR LADY HELP ME IN SO MUCH AND I UNDERSTOOD EVERYTHING WELL MIND YOU ITS MY FIRST TIME FILING ON MY OWN WITH AMAZING GID
Date published: 2021-03-16
Rated 3 out of 5 by from TurboTax works well but there were issue I've used Turbtax for several years now and the product works well. I had issues with importing a form from Invesco and they were no help in this, when I spoke to someone at Turbotax they had no solution so I had to type form in and all data on form could not be entered, even with help from Turbotax expert. Also you advertise that there are five copies that can be downloaded from the disk. When I gave it to someone to use it didn't work and Turbotax was no help. Don't advertise something that doesn't work.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 2920
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and helpful! everything was so easy , and when I did need help they were there to save the day!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO tAX IS SOMEWHAT EASY It was easy to file out but to go back and make changes to the state tax form was a little challenging.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is the easiest, most reliable way to file easy process every step of the way, with explanations and reminders to make sure you're doing it correctly
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax made my day Very well,tax expert was experienced and very helpfull.
Date published: 2021-03-16
Rated 5 out of 5 by from This made my tax fling so much easier this year!!! This made my tax fling so much easier this year!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Easy to use Easy to use and tie to state taxes and easy to file
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax did not live up to prior expectations I am a long time Turbo Tax user. This is the first time that I have had any issues with using the product. First, I had used the download version on a MacBook with MacOS Big Sur. After transferring my data from last year and inputting most of this year's information, Turbo Tax crashed. Support was excellent, but I was told that there was no resolution for this problem and others were having similar issues. They offered me a Windows Download, but I had to input all my data from start. I was not happy to have to do this, but proceeded and all went well until I got to the end. I went to e-file but could not complete due to a $25 file fee for the State. For some reason, it took me numerous tries to get this transaction to complete. Again, I am not new to Turbo Tax. I have used Turbo Tax for many years on both Windows and Mac computers, and this is the first time that I have ever had these kinds of issues. I will think hard before using Turbo Tax for 2021 taxes!
Date published: 2021-03-16
Rated 5 out of 5 by from easy I was able to smoothly sail through the return with a little help from my daughter.
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX REP WAS AMAZING HELP I HIGHLY RECOMMEND , THEY ALWAYS HAVE A RESPONSE TO ANY QUESTIONS AND THETAX REPAIR LADY HELP ME IN SO MUCH AND I UNDERSTOOD EVERYTHING WELL MIND YOU ITS MY FIRST TIME FILING ON MY OWN WITH AMAZING GID
Date published: 2021-03-16
Rated 3 out of 5 by from TurboTax works well but there were issue I've used Turbtax for several years now and the product works well. I had issues with importing a form from Invesco and they were no help in this, when I spoke to someone at Turbotax they had no solution so I had to type form in and all data on form could not be entered, even with help from Turbotax expert. Also you advertise that there are five copies that can be downloaded from the disk. When I gave it to someone to use it didn't work and Turbotax was no help. Don't advertise something that doesn't work.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 2920