TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Highly satisfied with TurboTax We are highly satisfied with the live option that was offered.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is worth the expense Turbo Tax is a bit expensive. But worth not going through a headache.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to follow As long as you have all your ducks in a row before you start (have your financial statements), the program guides you through entering those figures and explains what some are in case your descriptions are different.
Date published: 2022-04-03
Rated 1 out of 5 by from The software doesn't work properly. I needed to file in two states this year, and I took a very large IRA distribution, but that distribution was taken while I was living in the first state in which I lived. Your software computed state tax on the full amount of the distribution in both states in which I lived during the year, indicating that I owe at least $35,000.00 more tax than I actually do. These kinds of issues have come up for me when using TurboTax in the past, and instead of your "support" people recognizing the limitations of the software, they counsel me to spend even more money to "talk with experts," etc. Well, your expert confirmed that the problem is with your software, and that I would need to either file my two state returns on paper, or I would need to hire a tax preparer who can handle slightly complicated returns. Note, I did not say highly complicated, I said "slightly complicated.
Date published: 2022-04-03
Rated 2 out of 5 by from Turbotax prices have gone up by 20-40% It's nice how easy it is to input the information, and it's great that it saves information from last year. Prices seem to go up every year. Total came out to $220 since I sold some stocks (at a loss) and moved ($80 to report a few stocks sold, and $50 per state, + fees) My entire tax return goes to paying for this service. Going to look at other options next time
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax TurboTax was so simple it was the least painful part of filing taxes--
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to use Very easy to use, just upload documents and let agent take the wheel.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax was Easy Super easy to use and fie. I have used Turbo Tax for five years and have been satisfied
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax 2021 Overall Turbo Tax is a great product, but the 2021 version had a piece that wasn't released and after I contacted them it took 2 days to get the forms released which cut my filing date back further than was comfortable for me.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo ready somewhat easy to use. had to ask for a little help but help was always there
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2918
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Highly satisfied with TurboTax We are highly satisfied with the live option that was offered.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is worth the expense Turbo Tax is a bit expensive. But worth not going through a headache.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to follow As long as you have all your ducks in a row before you start (have your financial statements), the program guides you through entering those figures and explains what some are in case your descriptions are different.
Date published: 2022-04-03
Rated 1 out of 5 by from The software doesn't work properly. I needed to file in two states this year, and I took a very large IRA distribution, but that distribution was taken while I was living in the first state in which I lived. Your software computed state tax on the full amount of the distribution in both states in which I lived during the year, indicating that I owe at least $35,000.00 more tax than I actually do. These kinds of issues have come up for me when using TurboTax in the past, and instead of your "support" people recognizing the limitations of the software, they counsel me to spend even more money to "talk with experts," etc. Well, your expert confirmed that the problem is with your software, and that I would need to either file my two state returns on paper, or I would need to hire a tax preparer who can handle slightly complicated returns. Note, I did not say highly complicated, I said "slightly complicated.
Date published: 2022-04-03
Rated 2 out of 5 by from Turbotax prices have gone up by 20-40% It's nice how easy it is to input the information, and it's great that it saves information from last year. Prices seem to go up every year. Total came out to $220 since I sold some stocks (at a loss) and moved ($80 to report a few stocks sold, and $50 per state, + fees) My entire tax return goes to paying for this service. Going to look at other options next time
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax TurboTax was so simple it was the least painful part of filing taxes--
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to use Very easy to use, just upload documents and let agent take the wheel.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax was Easy Super easy to use and fie. I have used Turbo Tax for five years and have been satisfied
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax 2021 Overall Turbo Tax is a great product, but the 2021 version had a piece that wasn't released and after I contacted them it took 2 days to get the forms released which cut my filing date back further than was comfortable for me.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo ready somewhat easy to use. had to ask for a little help but help was always there
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2918