TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from turbotax is awesom love turbotax good help over the phone with remote access to my screen
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax now even better! Turbo Tax makes life less complicated by doing all the tax "thinking" for you.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is easy I've used TurboTax for over 20 years, easy and convenient!
Date published: 2023-04-13
Rated 2 out of 5 by from Not for complex returns with Trusts I have two Trusts with schedule K-1s that include a small amount of foreign taxes paid. Taking a credit on form 1116 is very mixed up - won't pass review without complaining about worksheet that has all zeroes in the applicable areas. Error messages make no sense at all. Instructions also refer to field (5C) that doesn't exist on the K-1.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax could be better! I am getting very disappointed with Turbo Tax. First, the transmission fee for "some" state returns, but NY has NO transmission fee. THis is not fair. Certain things on the program are not carrying thru. For example, NY health care workers that received a Bonus. This is on the W2, but it does not automatically carry thru to the NY form for exemption from NY tax. This has to be entered manually. I'm sure that many people will miss this! I am getting more disappointed with TT. Not sure I will use this next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Quick I've used TurboTax for several years and its always been easy and quick. Much appreciated?
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Quick Returning Customer of 4 years. Software is easy, informative and stress Free. I do wish they would keep the ads to a minimum. Overall, A great experience. Will be returning Next year as well.
Date published: 2023-04-13
Rated 5 out of 5 by from This couldn't have been any easier! My tax situation is really uncomplicated and Turbo Tax made filing just as uncomplicated! Would definitely recommend it and will us it again next year!
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is Convenient I had a good experience while preparing our tax returns today.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo Tax is ok. I had more issues this year. Giving 3 stars is being generous! This year was my most simple tax return ever. I am retired and had no income besides SS and a small Royalty. I had at least 4 phone calls to your office and was given a "service code" to receive a 20% discount. Now I find I can only get that by requesting a "refund' by email. It should have been deducted from the amount charged to my card. The delay is unacceptable! So in over 10 years of using Turbo Tax when my returns were not so simple, I am probably going to look for something else next year to process my "simple" returns. Sad!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2917
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is awesom love turbotax good help over the phone with remote access to my screen
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax now even better! Turbo Tax makes life less complicated by doing all the tax "thinking" for you.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is easy I've used TurboTax for over 20 years, easy and convenient!
Date published: 2023-04-13
Rated 2 out of 5 by from Not for complex returns with Trusts I have two Trusts with schedule K-1s that include a small amount of foreign taxes paid. Taking a credit on form 1116 is very mixed up - won't pass review without complaining about worksheet that has all zeroes in the applicable areas. Error messages make no sense at all. Instructions also refer to field (5C) that doesn't exist on the K-1.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax could be better! I am getting very disappointed with Turbo Tax. First, the transmission fee for "some" state returns, but NY has NO transmission fee. THis is not fair. Certain things on the program are not carrying thru. For example, NY health care workers that received a Bonus. This is on the W2, but it does not automatically carry thru to the NY form for exemption from NY tax. This has to be entered manually. I'm sure that many people will miss this! I am getting more disappointed with TT. Not sure I will use this next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Quick I've used TurboTax for several years and its always been easy and quick. Much appreciated?
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Quick Returning Customer of 4 years. Software is easy, informative and stress Free. I do wish they would keep the ads to a minimum. Overall, A great experience. Will be returning Next year as well.
Date published: 2023-04-13
Rated 5 out of 5 by from This couldn't have been any easier! My tax situation is really uncomplicated and Turbo Tax made filing just as uncomplicated! Would definitely recommend it and will us it again next year!
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is Convenient I had a good experience while preparing our tax returns today.
Date published: 2023-04-13
Rated 3 out of 5 by from Turbo Tax is ok. I had more issues this year. Giving 3 stars is being generous! This year was my most simple tax return ever. I am retired and had no income besides SS and a small Royalty. I had at least 4 phone calls to your office and was given a "service code" to receive a 20% discount. Now I find I can only get that by requesting a "refund' by email. It should have been deducted from the amount charged to my card. The delay is unacceptable! So in over 10 years of using Turbo Tax when my returns were not so simple, I am probably going to look for something else next year to process my "simple" returns. Sad!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2917