TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from error messages 1603 I spent extended hour updating my taxes before filing, as recommended. I took 2 hours on the phone with service rep, plus repeatedly updating. to the end I was not able to get anything extra from the IRS, just a waste of time an resources. Very disappointed this year.
Date published: 2021-04-19
Rated 3 out of 5 by from turbotax is good Just a little confusing yet over all straight to the point... thank you
Date published: 2021-04-19
Rated 5 out of 5 by from So easy to use! Filed taxes by myself for the first time and turbo tax made it so user-friendly and easy for me!
Date published: 2021-04-19
Rated 4 out of 5 by from Always easy To be honest this is the first time I actually purchased the turbo tax from Costco. I usually just do it online. I think the one I do online is more user friendly. I didn't like that I had to download it onto my computer. The last years that it was online seemed far easier then the one with the disk install. Maybe its just me. Either way Turbo tax is always a good buy. Especially this year since I included investments.
Date published: 2021-04-19
Rated 5 out of 5 by from great! Tax expert was great! She really helped me with everything that I needed.
Date published: 2021-04-19
Rated 5 out of 5 by from Try It Turbo Tax gives better numbers than doing it by hand
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is easy to understand. It was fairly quick to file both my Federal and State taxes.
Date published: 2021-04-19
Rated 4 out of 5 by from Gets the job done In general easy to use and gets the job done. Happy with the product.
Date published: 2021-04-19
Rated 5 out of 5 by from Convienance It’s a great way to have a quick easy to follow process
Date published: 2021-04-19
Rated 5 out of 5 by from will refer again It was easy to use again next year and I was able to find everything I need.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2915
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from error messages 1603 I spent extended hour updating my taxes before filing, as recommended. I took 2 hours on the phone with service rep, plus repeatedly updating. to the end I was not able to get anything extra from the IRS, just a waste of time an resources. Very disappointed this year.
Date published: 2021-04-19
Rated 3 out of 5 by from turbotax is good Just a little confusing yet over all straight to the point... thank you
Date published: 2021-04-19
Rated 5 out of 5 by from So easy to use! Filed taxes by myself for the first time and turbo tax made it so user-friendly and easy for me!
Date published: 2021-04-19
Rated 4 out of 5 by from Always easy To be honest this is the first time I actually purchased the turbo tax from Costco. I usually just do it online. I think the one I do online is more user friendly. I didn't like that I had to download it onto my computer. The last years that it was online seemed far easier then the one with the disk install. Maybe its just me. Either way Turbo tax is always a good buy. Especially this year since I included investments.
Date published: 2021-04-19
Rated 5 out of 5 by from great! Tax expert was great! She really helped me with everything that I needed.
Date published: 2021-04-19
Rated 5 out of 5 by from Try It Turbo Tax gives better numbers than doing it by hand
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is easy to understand. It was fairly quick to file both my Federal and State taxes.
Date published: 2021-04-19
Rated 4 out of 5 by from Gets the job done In general easy to use and gets the job done. Happy with the product.
Date published: 2021-04-19
Rated 5 out of 5 by from Convienance It’s a great way to have a quick easy to follow process
Date published: 2021-04-19
Rated 5 out of 5 by from will refer again It was easy to use again next year and I was able to find everything I need.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2915