TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is very easy and complete Used TT for years. I still get confused, though, regarding State filing status/info. This year I owed taxes. TT asked for a date for the state withdrawal which seem to indicate that the withdrawal is scheduled and would be automatic; BUT the 'print records' document does say to pay via the DOR website. This is conflicting information.
Date published: 2021-04-19
Rated 4 out of 5 by from TurboTax got it done I had a problem finishing my return due to information I entered from my 1095-A statement. I contacted TurboTax and received a phone call from an agent. She was very helpful, and I was able to successfully finalize and file my return. Great job!
Date published: 2021-04-19
Rated 5 out of 5 by from Turbotax is super easy Super easy to file file, everything was handled by an agent seemlessly
Date published: 2021-04-19
Rated 5 out of 5 by from Awesome awesome awesome! What can I say, Charlie from turbo tax was awesome!!! Helped me find money I had no idea I was sitting on and provided me with top notch customer service! Hope to work with you again next year Charlie!
Date published: 2021-04-19
Rated 4 out of 5 by from Works Makes things easy and reminds me to fill out forms I normally forget.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Handles Taxes in a Very Simple Way The software is able to track every aspect of our income tax situation, even when it changes from year to year. It continues to save us time and money.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax takes you through each section and explains it thoroughly.
Date published: 2021-04-19
Rated 5 out of 5 by from Review The quality of the product and the ease of use bring me back every year.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbotax was great! I love that Turbotax saves everything from year to year. Easy to use. Explains everything in an easy to understand way. The questions are easy to comprehend and answer. I love that it's easy to hit the "back" button to double check something, and it doesn't disappear or start you back at square one.
Date published: 2021-04-19
Rated 3 out of 5 by from Unclear Instructions to correct rejected returns are not clear.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2913
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very easy and complete Used TT for years. I still get confused, though, regarding State filing status/info. This year I owed taxes. TT asked for a date for the state withdrawal which seem to indicate that the withdrawal is scheduled and would be automatic; BUT the 'print records' document does say to pay via the DOR website. This is conflicting information.
Date published: 2021-04-19
Rated 4 out of 5 by from TurboTax got it done I had a problem finishing my return due to information I entered from my 1095-A statement. I contacted TurboTax and received a phone call from an agent. She was very helpful, and I was able to successfully finalize and file my return. Great job!
Date published: 2021-04-19
Rated 5 out of 5 by from Turbotax is super easy Super easy to file file, everything was handled by an agent seemlessly
Date published: 2021-04-19
Rated 5 out of 5 by from Awesome awesome awesome! What can I say, Charlie from turbo tax was awesome!!! Helped me find money I had no idea I was sitting on and provided me with top notch customer service! Hope to work with you again next year Charlie!
Date published: 2021-04-19
Rated 4 out of 5 by from Works Makes things easy and reminds me to fill out forms I normally forget.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Handles Taxes in a Very Simple Way The software is able to track every aspect of our income tax situation, even when it changes from year to year. It continues to save us time and money.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax takes you through each section and explains it thoroughly.
Date published: 2021-04-19
Rated 5 out of 5 by from Review The quality of the product and the ease of use bring me back every year.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbotax was great! I love that Turbotax saves everything from year to year. Easy to use. Explains everything in an easy to understand way. The questions are easy to comprehend and answer. I love that it's easy to hit the "back" button to double check something, and it doesn't disappear or start you back at square one.
Date published: 2021-04-19
Rated 3 out of 5 by from Unclear Instructions to correct rejected returns are not clear.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2913