TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Missed 1099-Int On my brother's return that I did, TurboTax missed Interest Income on one of the accounts that it went out to find. This is horrible.
Date published: 2021-03-21
Rated 3 out of 5 by from Why was I charged to use the service? Last year was a much better experience for me when filing my taxes using TurboTax. It probably has to do with the small returns I typically receive from tax season every year. I had to pay $140 to upgrade my TurboTax just to finish my returns this time, only because of my microscopic involvement in the stock market which was about $117. Its unfortunate that they decide to wait until I'm halfway done before telling me I have to upgrade to continue filing my taxes. At least I saved $40 by paying for the upgraded today instead of pay with my tax return and get charged $180. Going to look into alternative tax filing methods next year besides TurboTax.
Date published: 2021-03-21
Rated 5 out of 5 by from I don't know what I would do without Turbo Tax! I have been using Turbo Tax for almost ten years. I do the taxes for my husband and I. We have moved, changed jobs, sold houses, collected unemployment, been self-employed, had children, and everything in-between. Turbo Tax has never let me down. It has guided me through each step. Thank goodness because I could never do this on my own!
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax Thank You For My First Time Filling This is my first time filling my w2s out and it's pretty awesome thought I kinda feel a bit mature but anyway thank you
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo tax Deluxe is great and easy to complete Easy to use. Have used the product for over 10 years and never had any audit problems.
Date published: 2021-03-21
Rated 4 out of 5 by from I like it had a bit of problems understanding certain things but over all was pretty easy
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax a fav Really user friendly and easy to do. Done in a flash and questions easy to understand.
Date published: 2021-03-21
Rated 4 out of 5 by from Issues with updates I have used Turbo tax for my corporate and personal tax returns for the past decade. I am a loyal Intuit user! This year I have had serious issues with installing the updates to the various programs - I use Premier, Business, and Home & Business. My IT contractor can only fix the issues by re-installing the software - not a desirable fix.
Date published: 2021-03-21
Rated 3 out of 5 by from Why did I have to upgrade I was forced to upgrade due to a 1095 A I think that it will deter people from wanting to file with you in the upcoming years you should make it free to file like it was before.
Date published: 2021-03-21
Rated 3 out of 5 by from trying turbo tax The program is very easy to use, however it is just as expensive as if I went to my accountant.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2912
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Missed 1099-Int On my brother's return that I did, TurboTax missed Interest Income on one of the accounts that it went out to find. This is horrible.
Date published: 2021-03-21
Rated 3 out of 5 by from Why was I charged to use the service? Last year was a much better experience for me when filing my taxes using TurboTax. It probably has to do with the small returns I typically receive from tax season every year. I had to pay $140 to upgrade my TurboTax just to finish my returns this time, only because of my microscopic involvement in the stock market which was about $117. Its unfortunate that they decide to wait until I'm halfway done before telling me I have to upgrade to continue filing my taxes. At least I saved $40 by paying for the upgraded today instead of pay with my tax return and get charged $180. Going to look into alternative tax filing methods next year besides TurboTax.
Date published: 2021-03-21
Rated 5 out of 5 by from I don't know what I would do without Turbo Tax! I have been using Turbo Tax for almost ten years. I do the taxes for my husband and I. We have moved, changed jobs, sold houses, collected unemployment, been self-employed, had children, and everything in-between. Turbo Tax has never let me down. It has guided me through each step. Thank goodness because I could never do this on my own!
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax Thank You For My First Time Filling This is my first time filling my w2s out and it's pretty awesome thought I kinda feel a bit mature but anyway thank you
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo tax Deluxe is great and easy to complete Easy to use. Have used the product for over 10 years and never had any audit problems.
Date published: 2021-03-21
Rated 4 out of 5 by from I like it had a bit of problems understanding certain things but over all was pretty easy
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax a fav Really user friendly and easy to do. Done in a flash and questions easy to understand.
Date published: 2021-03-21
Rated 4 out of 5 by from Issues with updates I have used Turbo tax for my corporate and personal tax returns for the past decade. I am a loyal Intuit user! This year I have had serious issues with installing the updates to the various programs - I use Premier, Business, and Home & Business. My IT contractor can only fix the issues by re-installing the software - not a desirable fix.
Date published: 2021-03-21
Rated 3 out of 5 by from Why did I have to upgrade I was forced to upgrade due to a 1095 A I think that it will deter people from wanting to file with you in the upcoming years you should make it free to file like it was before.
Date published: 2021-03-21
Rated 3 out of 5 by from trying turbo tax The program is very easy to use, however it is just as expensive as if I went to my accountant.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2912