TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is superb Turbo Tax has not let me down yet throughout the tax years. Made the process so my easier
Date published: 2023-04-20
Rated 5 out of 5 by from Great Product Easy to use and fundamentally sound. Navigates well...
Date published: 2023-04-20
Rated 2 out of 5 by from The tool just takes you in loops This this takes you in loops, all the help functions make you just read articles that do not really help. If you need help they require you to upgrade and pay more. This is not worth what I paid. I have used other tools in the past and have not had this much of an issue. When I actually needed help, they were not able to provide like they said they were. Just as useless as the IRS.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax Premium Turbo Tax Premium has helpful tax preparation guidance.
Date published: 2023-04-20
Rated 5 out of 5 by from Assurance The lady who helped me was extremely knowledgeable and was quickly able to trouble shoot.
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome product and website Website is great and walk you right through everything with great descriptions.
Date published: 2023-04-20
Rated 5 out of 5 by from GREAT TOOL! I appreciate the ease and user friendly tax product
Date published: 2023-04-20
Rated 1 out of 5 by from Always some kind of rediculous problem each year I have been using TT for about 20 yrs. Every year I have some problem with Turbo Tax: the software bombs out, submit buttons fall off the bottome of the screen and are barely visible and hard to click, error messages after submitting electronically, the software asking me to input fields that should have transferred over from my previous year, the software makes me download an update just after purchasing it from their website and they don't give you the option to say "no" to the update each time you open the program. And they mislead you to buy their Premier product by inferring you need it for Stock and Investment, which you don't. Ou can use the Deluxe version and maybe even the version below that. Very misleading. I'm sick of it and won't deal with this anymore. I will be buying another software for the 2023 year.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is Awesome! I never have problems filing with TurboTax. I never use anyone else!
Date published: 2023-04-20
Rated 5 out of 5 by from turbo tax is so helpful! i appreciate each detailed step. I was so intimidated by the process but this has made it so much easier
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 292
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is superb Turbo Tax has not let me down yet throughout the tax years. Made the process so my easier
Date published: 2023-04-20
Rated 5 out of 5 by from Great Product Easy to use and fundamentally sound. Navigates well...
Date published: 2023-04-20
Rated 2 out of 5 by from The tool just takes you in loops This this takes you in loops, all the help functions make you just read articles that do not really help. If you need help they require you to upgrade and pay more. This is not worth what I paid. I have used other tools in the past and have not had this much of an issue. When I actually needed help, they were not able to provide like they said they were. Just as useless as the IRS.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax Premium Turbo Tax Premium has helpful tax preparation guidance.
Date published: 2023-04-20
Rated 5 out of 5 by from Assurance The lady who helped me was extremely knowledgeable and was quickly able to trouble shoot.
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome product and website Website is great and walk you right through everything with great descriptions.
Date published: 2023-04-20
Rated 5 out of 5 by from GREAT TOOL! I appreciate the ease and user friendly tax product
Date published: 2023-04-20
Rated 1 out of 5 by from Always some kind of rediculous problem each year I have been using TT for about 20 yrs. Every year I have some problem with Turbo Tax: the software bombs out, submit buttons fall off the bottome of the screen and are barely visible and hard to click, error messages after submitting electronically, the software asking me to input fields that should have transferred over from my previous year, the software makes me download an update just after purchasing it from their website and they don't give you the option to say "no" to the update each time you open the program. And they mislead you to buy their Premier product by inferring you need it for Stock and Investment, which you don't. Ou can use the Deluxe version and maybe even the version below that. Very misleading. I'm sick of it and won't deal with this anymore. I will be buying another software for the 2023 year.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is Awesome! I never have problems filing with TurboTax. I never use anyone else!
Date published: 2023-04-20
Rated 5 out of 5 by from turbo tax is so helpful! i appreciate each detailed step. I was so intimidated by the process but this has made it so much easier
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 292