TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo tax online Online version is clunky and hard to use. I prefer the algorithm on a disc
Date published: 2023-04-13
Rated 3 out of 5 by from Good product but not as user friendly as it use to I have used Turbo tax for more than five yrs. While the product continues to give good results, this year it was more difficult to download requiring more steps. In addition, I used to be able to go directly to forms anytime and this year I noticed that sometimes it will allow me to go to the forms and sometimes I could not. Also, my list of names of forms did not have Schedule A. I could see it if I tried to print or pdf the file, but I could not reach it from the list of forms.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax was very easy to use Turbo Tax was easy to use and helped make completing our schedule F taxes much less stressful.
Date published: 2023-04-13
Rated 4 out of 5 by from good It was ok, I don't feel confident this year though.
Date published: 2023-04-13
Rated 3 out of 5 by from OK Hard to get help and expensive> when I finally go ahold of a representative she was very polite
Date published: 2023-04-13
Rated 5 out of 5 by from Great customer care The customer care is outstanding and I want to continue to do my taxes with Turbo tax. The only complaint is how much your services are offered for.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax makes it easier Turbo Tax programing and process makes it easy to follow and quick to relate to information requested. Upon review of the filing reports I found all was in place and anything I wondered about I was able to review the information submitted and know all was as it should be.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax user since inception Carry forward information is critical. Easy Step helps guide the process and covers sections well.
Date published: 2023-04-13
Rated 5 out of 5 by from Yeah!!!! Turbo Tax Very easy to work through all the questions and excellent support.
Date published: 2023-04-13
Rated 5 out of 5 by from awesome Tis was simple and easy always use them for my taxes
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax online Online version is clunky and hard to use. I prefer the algorithm on a disc
Date published: 2023-04-13
Rated 3 out of 5 by from Good product but not as user friendly as it use to I have used Turbo tax for more than five yrs. While the product continues to give good results, this year it was more difficult to download requiring more steps. In addition, I used to be able to go directly to forms anytime and this year I noticed that sometimes it will allow me to go to the forms and sometimes I could not. Also, my list of names of forms did not have Schedule A. I could see it if I tried to print or pdf the file, but I could not reach it from the list of forms.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax was very easy to use Turbo Tax was easy to use and helped make completing our schedule F taxes much less stressful.
Date published: 2023-04-13
Rated 4 out of 5 by from good It was ok, I don't feel confident this year though.
Date published: 2023-04-13
Rated 3 out of 5 by from OK Hard to get help and expensive> when I finally go ahold of a representative she was very polite
Date published: 2023-04-13
Rated 5 out of 5 by from Great customer care The customer care is outstanding and I want to continue to do my taxes with Turbo tax. The only complaint is how much your services are offered for.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax makes it easier Turbo Tax programing and process makes it easy to follow and quick to relate to information requested. Upon review of the filing reports I found all was in place and anything I wondered about I was able to review the information submitted and know all was as it should be.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax user since inception Carry forward information is critical. Easy Step helps guide the process and covers sections well.
Date published: 2023-04-13
Rated 5 out of 5 by from Yeah!!!! Turbo Tax Very easy to work through all the questions and excellent support.
Date published: 2023-04-13
Rated 5 out of 5 by from awesome Tis was simple and easy always use them for my taxes
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2910