TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Too expensive I understand that the website is a service but the fees are too much. I’m shelter homeless so I can’t afford a lot. I was able to get my full tax refund on state and federal last year using a different company. This year, there were technical difficulties so I went with your company. I will file with some other company next year unless your fees get lowered.
Date published: 2022-04-02
Rated 5 out of 5 by from GREAT I USE IT EVERY YEAR, BECAUSE IT IS SIMPLE TO USE. AND I LIKE THE ERROR THING
Date published: 2022-04-02
Rated 3 out of 5 by from TurboTax is good Most of the Information is stored from last year , so less hassle.
Date published: 2022-04-02
Rated 4 out of 5 by from Generally good...state is so so After clean federal reviews and state reviews I tried to e-file. At that point a state error was presented which seemed to make no sense.
Date published: 2022-04-02
Rated 1 out of 5 by from I know I could’ve gotten more back Took forever to process the “expert” never replied back to me and I KNOW I could’ve gotten a lot more back but I was giving this a chance never again
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax is very good I really like the walk through option. However, the help was hard to use and was not very helpful. I had keep searching it internet for answers.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great, but Jorge made it phenomenal Turbo tax was challenging at times, Thanks for all the EXPERTISE, KNOWLEDGE, GREAT CUSTOMER SERVICE THAT JORGE PROVIDED FOR ME. HE IS AMAZING, I COULD NOT HAVE DONE IT W/O HIM!
Date published: 2022-04-02
Rated 5 out of 5 by from Works great Overall, awesome! Worked as expected, easy to use!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for more than a decade! It makes filing my taxes so much easier! Also, the support staff with TurboTax Advantage are very helpful, and patient.
Date published: 2022-04-02
Rated 5 out of 5 by from TURBO TAX IS EXCELENT TURBO TAX FILLING AND THE EXPERT REVIEW IS EXCELLENT AND CONVIENIENT MEANS TO HAVE BEFORE FILLING. CUTOMER SERVICE AND EXPERT ADVICE WERE CONVIENENT AND APPRECIATED.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2905
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too expensive I understand that the website is a service but the fees are too much. I’m shelter homeless so I can’t afford a lot. I was able to get my full tax refund on state and federal last year using a different company. This year, there were technical difficulties so I went with your company. I will file with some other company next year unless your fees get lowered.
Date published: 2022-04-02
Rated 5 out of 5 by from GREAT I USE IT EVERY YEAR, BECAUSE IT IS SIMPLE TO USE. AND I LIKE THE ERROR THING
Date published: 2022-04-02
Rated 3 out of 5 by from TurboTax is good Most of the Information is stored from last year , so less hassle.
Date published: 2022-04-02
Rated 4 out of 5 by from Generally good...state is so so After clean federal reviews and state reviews I tried to e-file. At that point a state error was presented which seemed to make no sense.
Date published: 2022-04-02
Rated 1 out of 5 by from I know I could’ve gotten more back Took forever to process the “expert” never replied back to me and I KNOW I could’ve gotten a lot more back but I was giving this a chance never again
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax is very good I really like the walk through option. However, the help was hard to use and was not very helpful. I had keep searching it internet for answers.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great, but Jorge made it phenomenal Turbo tax was challenging at times, Thanks for all the EXPERTISE, KNOWLEDGE, GREAT CUSTOMER SERVICE THAT JORGE PROVIDED FOR ME. HE IS AMAZING, I COULD NOT HAVE DONE IT W/O HIM!
Date published: 2022-04-02
Rated 5 out of 5 by from Works great Overall, awesome! Worked as expected, easy to use!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for more than a decade! It makes filing my taxes so much easier! Also, the support staff with TurboTax Advantage are very helpful, and patient.
Date published: 2022-04-02
Rated 5 out of 5 by from TURBO TAX IS EXCELENT TURBO TAX FILLING AND THE EXPERT REVIEW IS EXCELLENT AND CONVIENIENT MEANS TO HAVE BEFORE FILLING. CUTOMER SERVICE AND EXPERT ADVICE WERE CONVIENENT AND APPRECIATED.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2905